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Extended Stay America Suites Chesapeake Crossways Blvd

2.5 star property

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Photo gallery for Extended Stay America Suites Chesapeake Crossways Blvd

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Property amenity
Exterior
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
1540 Crossways Blvd, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪9 min walk‬
  • Chesapeake Conference Center
    ‪2 min drive‬
  • Regent University
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Desk, iron/ironing board, free WiFi, bed sheets

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.4 out of 5, (849)
$121 nightly
The price is $121 total
includes taxes & fees
Extended Stay America Suites Chesapeake Greenbrier Circle

About this property

Extended Stay America Suites Chesapeake Crossways Blvd

Hotel in Greenbrier
Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Chesapeake Crossways Blvd offers 132 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chesapeake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Chesapeake Crossways Blvd is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Chesapeake Crossways Boulevard
Extended Stay America Crossways Boulevard
Extended Stay America Crossways Boulevard Hotel
Extended Stay America Crossways Boulevard Hotel Chesapeake
Extended Stay America Crossways Boulevard Hotel
Extended Stay America Crossways Boulevard
Extended Stay America Chesapeake Crossways Boulevard Hotel
Extended Stay America Chesapeake Crossways Boulevard
Hotel Extended Stay America Chesapeake - Crossways Boulevard
Extended Stay America Chesapeake Crossways Boulevard
Extended Stay America Suites Chesapeake Crossways Blvd Hotel

Extended Stay America Suites Chesapeake Crossways Blvd Reviews

Reviews

6.4
Rating 10 - Excellent. 267 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 163 out of 1005 reviews
Rating 2 - Terrible. 208 out of 1005 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Went to check in and there was no rooms available! .. we had traveled for hours and I had children in the car! It was getting late and I had to frantically drive around to find and pay for another hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
incoming, the desk clerk was busy, but didn't tell me where the room was other than 3rd floor once I asked him. No elevator. The room seemed clean, but stained carpet, a wobbly toilet, mystery something on the bathroom floor (looked like a wax candle had spilled... I didn't investigate) The room needed some kind of freshener though I know people cook in the rooms. It was quiet, for the most part. The clerk at check out was much friendlier and gracious.
Stayed 3 nights in Mar 2025

6/10 Okay

LISA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Never to return.

Check in was at best ok. Clerk was less than friendly and seemed extremely bothered by our arriving early. Actually combative. When we returned later to get the keys, evening clerk was very welcoming and accommodating!!! Tv was worst ever as we didn't have a remote (nice evening clerk brought one to us). The other guests seemed like it was their apts and been living there full time.
Stayed 1 night in Mar 2025

2/10 Terrible

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Elisaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Russell

Stayed 2 nights in Mar 2025

2/10 Terrible

Halisha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE PLACE TO STAY….i was traveling from Florida to there had a paid reservation already book and when I got there they said they seen no reservations , I showed them my reservation confirmation information and they said they have no more room being very rude and would no refund me for my room after giving the room to someone else .. this place is horrible never refunded for the room, I had to purchase a room at another Hotel

4/10 Poor

becky

Traveled with partner
didnt have an elevater. cant do alot of stairs (disabled vet) and asked for first floor but was told there weren't any. the stairs still hadn't been salted when it snowed/iced up. someone's dog had crapped all over parking lot and i almost stepped in it next to my van. it was loud due to ppl walking around and being aholes. it was late like 9pm during week.
Stayed 1 night in Jan 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff 🙌 Overall Pleasant Stay 👌
Stayed 3 nights in Feb 2025

2/10 Terrible

Ashlynne

Disliked: Cleanliness, amenities, property conditions & facilities
Inaccurate photos of rooms. Very run down. Dirty and smelled funny outside. I was put into two different rooms that had people in them and staff were shocked when I informed them there were people in the rooms. I felt very unsafe and refused to stay there.
Stayed 7 nights in Feb 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you’re desperate for a place stay if not don’t.

The check in was horrible. The very unfriendly staff member didn’t even properly greet me. Once he came from the back he took my information gave me a key and told me where the room was. After climbing three flights of stairs we came to find out my key didn’t work. So I proceeded to walk down three flights of stairs again to have the receptionist at the front tell me the door must be frozen. He went to the back office and filled a coffee thermo with hot water while laughing. We then went up three flights again with my partner waiting in the cold to find out his master key opened it. Instead of saying I apologize I didn’t program it card right. He simply left without a word.
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Elisaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I didn't listen to the negative reviews. My stay was wonderful. Front desk customer service aimed to please. Room was clean and comfortable. I would definitely stay again.
Stayed 1 night in Feb 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Abigail

They don’t have any elevators
Stayed 1 night in Jan 2025

10/10 Excellent

Griselda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

NOT GOOD!

I flew all day and got in very late. The man working the front desk was Very nice/plesant. I already knew what I was getting into chosing this place over another, BUT, in my mind i was literally only going to be in there 5-6 hrs so I just needed to sleep. When I arrived, I barely got out of my car, and someone walked up asking for a "Light", and not even to the door, someone asking "can I get a cig?"...I dont smoke... the lighting could be better, I arrived to my room and opened the door and it was straight up STRONG STALE CIGERETTES...It was awful, to the point I even woke up through the night because the smell was so bad (Non-smoking room)...I could have gone and changed rooms, but i was exhausted from all day travel. Road noise was brutal, someone knocked on our door in the middle of the night....MY fault for picking this place, i am not bougie, but next time, ill splurge $20 for something a lil nicer in that same area.
Stayed 1 night in Feb 2025

6/10 Okay

Marvin

Stayed 2 nights in Jan 2025

2/10 Terrible

Mike C.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didn't work and there was vomit in bathtub
Stayed 1 night in Jan 2025

6/10 Okay

Ryshena

Liked: Staff & service

Excellent Customer Service!

The office staff went above and beyond for us! When there was a scheduling error!
Stayed 2 nights in Jan 2025

2/10 Terrible

Yanilka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kathryne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN SUITE-BRNG-EARPLUGS-NO LATE CHECKOUT!! :(

My only negative would have to be that I was not allowed to have a later check out time past 11am. My neighbors were up partying, yelling, loud music, and sometimes fighting all hours of the night. I had a very important meeting later that evening in Richmond and the extra sleep and extra time to get ready would have made all the difference!!!! :)
Stayed 2 nights in Jan 2025

6/10 Okay

Ahalayah

Traveled with group
Disliked: Cleanliness
Floors were sticky Shower was not washed properly there was strands of hair on the shower walls No way that bed was a queen definitely was a full size bed. Outlets were bad and need to be replaced could not plug up any electronics to charge
Stayed 1 night in Jan 2025

10/10 Excellent

justen

Stayed 7 nights in Dec 2024