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Hampton Inn & Suites Chesapeake-Square Mall

2.5 star property

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Photo gallery for Hampton Inn & Suites Chesapeake-Square Mall

Reception
Premium bedding, in-room safe, laptop workspace, blackout drapes
Double Queen | Premium bedding, in-room safe, laptop workspace, blackout drapes
Pool
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
4449 Peek Trail, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪9 min walk‬
  • Rivers Casino Portsmouth
    ‪9 min drive‬
  • Portsmouth Naval Shipyard Museum
    ‪14 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪29 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(7 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Queen

8.2 out of 10
Very good
(15 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Two Queen Beds, Non-Smoking

7.2 out of 10
Good
(5 reviews)
  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds

Two Queen Beds, Non-Smoking, Accessible With Tub

8.2 out of 10
Very good
(10 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this property

Hampton Inn & Suites Chesapeake-Square Mall

Chesapeake hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn & Suites Chesapeake-Square Mall offers 86 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Event facilities measuring 1104 square feet (99 square meters) include conference space. This Chesapeake hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hampton Inn & Suites Chesapeake-Square Mall is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 4.95)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,104 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: USD 4.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chesapeake Square Mall
Hampton Inn Hotel Chesapeake Square Mall
Chesapeake Hampton Inn
Hampton Inn Chesapeake
Hampton Inn Chesapeake-Square Mall Hotel
Hampton Inn Chesapeake-Square Mall
Hampton Inn Suites Chesapeake Square Mall
Hampton ChesapeakeSquare Mall
Hampton Inn & Suites Chesapeake-Square Mall Hotel
Hampton Inn & Suites Chesapeake-Square Mall Chesapeake
Hampton Inn & Suites Chesapeake-Square Mall Hotel Chesapeake

Hampton Inn & Suites Chesapeake-Square Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Unimpressed

The tv was broken. The pool was cloudy and the paperwork said the chemicals in the pool hadnt been checked in 7 days, which isnt legal. The door to the chemical room was unlocked which is also not legal. The beds and pillows were horribly uncomfortable. The room was shabby with some mold spots in the bath. There was no vent in the bathroom so it was hot and clammy. Overall, it was a disappointment
Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Stayed 1 night in Apr 2025

2/10 Terrible

Jeannine

Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend staying there.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Stayed 3 nights in Mar 2025

2/10 Terrible

JAMES

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are hard as bricks and they did not refill my shower gel. Luckily I bring my own soap. The A/C was super loud and although non smoking, the room smelled like smoke
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay.
Stayed 2 nights in Mar 2025

4/10 Poor

Brianna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room wasn’t ready when I got there. Got a call after I checked in that they booked somebody else in my room.
Stayed 1 night in Mar 2025

6/10 Okay

Marles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom was disgusting. Mildew and dirty walls
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Traveled with group
Liked: Staff & service, amenities
The size of the room was great. The staff was friendly. Thr room just needed to be vacuumed as there was popcorn on the floor.
Stayed 2 nights in Mar 2025

4/10 Poor

James

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Don’t believe the photos on their website. Room looked nothing like the pictures. Pictures must have been taken 20 years ago. Room was on 5th floor and water pressure was awful. Stepping off elevator I felt like I’d just entered an alternative site for “ The Shining”. Breakfast was ok if you wanted waffles or French toast but the prepared eggs were uneatable and the only meat was Turkey bacon. Coffee was barely hot and seemed to be the norm for our stay. Cracked upholstery in the dining area. Old and dated. Reviews on the site we checked were very misleading. I paid for a descent hotel but really got an overpriced dog. Take my advice and stay somewhere else.
Stayed 1 night in Mar 2025

8/10 Good

Valencia

Traveled with family
Liked: Cleanliness, staff & service
Pam was very personable as we checked out. The room was okay but could stand a refresh. Nicks here and there. The room was large but needs a fresh coat of paint. The breakfast was just okay for a quick grab. Overall our stay was okay for the few nights that we were there. The staff were pretty friendly as well—especially Pam.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 2 nights in Feb 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

6/10 Okay

Sharon

Traveled with partner
Front desk staff was was professional. I was there for four days and my room was never cleaned. Not even fresh towels.
Stayed 4 nights in Mar 2025

10/10 Excellent

Adelaido

Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Traveled with partner
Great place
Stayed 1 night in Feb 2025

10/10 Excellent

Shamel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

6/10 Okay

Nakaya

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Our room was spacious and clean. I appreciated the large accessible bathroom for my elderly mother. The front desk attendant was very friendly. Overall, it was a nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife and I really enjoyed our stay.

Stayed 1 night in Feb 2025

10/10 Excellent

Evelynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Thank you!
Stayed 2 nights in Jan 2025