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Hampton Inn & Suites Norfolk-Airport

2.5 star property

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Photo gallery for Hampton Inn & Suites Norfolk-Airport

Restaurant
Reception
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
$115
includes taxes & fees
Jan 10 - Jan 11

Explore the area

View in a map
1511 Usaa Dr, Norfolk, VA, 23502
  • Place, Lake Taylor Hospital
    ‪10 min walk‬
  • Place, Lake Wright
    ‪12 min walk‬
  • Place, Norfolk Premium Outlets
    ‪14 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

In-room safe, desk, blackout drapes, iron/ironing board

Studio

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity
Delta Hotels by Marriott Norfolk Airport
  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,003 reviews
Delta Hotels by Marriott Norfolk Airport

About this property

Hampton Inn & Suites Norfolk-Airport

Norfolk hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Norfolk-Airport offers 88 air-conditioned accommodations with safes and coffee/tea makers. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Norfolk-Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 576 square feet (54 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hampton Inn & Suites Norfolk-Airport has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 20 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 576 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Extended parking fee: USD 20 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Norfolk Airport
Hampton Inn Norfolk Airport
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk
Hampton Inn And Suites Norfolk-Airport
Hampton Inn Norfolk
Norfolk Hampton Inn
Hampton Inn Norfolk Airport Hotel
Hampton Inn Suites Norfolk Airport
Hampton & Suites Norfolk
Hampton Inn Suites Norfolk Airport
Hampton Inn & Suites Norfolk-Airport Hotel
Hampton Inn & Suites Norfolk-Airport Norfolk
Hampton Inn & Suites Norfolk-Airport Hotel Norfolk

Hampton Inn & Suites Norfolk-Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1010 reviews
Rating 8 - Good. 236 out of 1010 reviews
Rating 6 - Okay. 79 out of 1010 reviews
Rating 4 - Poor. 40 out of 1010 reviews
Rating 2 - Terrible. 38 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Limited breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and very comfortable.Beds
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way around. Modern, clean and quiet location with friendly clerks and great breakfast options.
Stayed 1 night in Sep 2025

10/10 Excellent

joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is professional and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Angelica

Stayed 2 nights in Sep 2025

6/10 Okay

Diane

Traveled with partner
The hotel’s public areas were okay. We arrived on Friday and departed on Monday. Our room was fine when we arrived. There was a sticker on the bathroom mirror stating housekeeping would only service the room every other day. Tacky given what we were paying for the room but okay (would have been nice to know that before booking). So we stayed 3 nights and housekeeping never showed up even once. Unacceptable! Damp towels and wet wash cloths everywhere, overflowing trash cans, unmade bed for days. No thank you. We spent our days visiting family and it was too late when we returned to call for service. Short answer: we won’t stay there again or recommend this hotel to anyone else. They need to do better.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
When was spacious and very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

2/10 Terrible

Yazn

Stayed 2 nights in May 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues with tv not working. Asked for help. No one explained the 2 remotes or how they worked. TV said no signal. It was supposed to be addressed while we were out. Returned to same issue and told we would have to wait until tomorrow. Fortunately I was able to figure out smaller remote that says room control was for the tv. Difficult to navigate but I was able to get something going.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from airport. Comfortable room. Quiet.
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

6/10 Okay

Jovine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room faced a bright light and there was no way to close the black out curtains more than half way. The bathtub water dripped the entire time. Had to close the door to sleep. For the money, this hotel was ok nothing special.
Stayed 1 night in Aug 2025

10/10 Excellent

MARTIN, MEMPHIS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Rochelle

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
stayed for two nights but no room service for the second day ... needed clean towels ... should have been a notification not to leave towels on floor or in shower for an expected pickup and replacement that didn't happen ...... then to get them we had to go to front desk rather than have them delivered to our room ...... not a biggie but a notice would have been helpful ...... no room service .. no clean towel replacement
Stayed 2 nights in Aug 2025

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

My wife and I booked a room at the Hampton Inn Airport in Norfolk Virginia for one night on Thursday July 24, our itinerary # is 397486. During our stay we woke at 1:30am to find our A/C unit not working, also there was no display on the thermostat, our room was boiling. I called the desk and they told me there wouldn't be anyone available until morning to look at it and that they were full so another room wasn't available. In the morning my wife went to take a shower and there was no hot water, my son also complained of this as he had booked another room, I would like a refund for our stay as it was a really poor experience.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher J

Liked: Cleanliness
Stayed 1 night in Aug 2025