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Hilton Garden Inn Chesapeake/Suffolk

3.0 star property

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Photo gallery for Hilton Garden Inn Chesapeake/Suffolk

Reception
Deluxe Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Bar (on property)
Reception
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Parking included
$126
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5921 Harbour View Blvd, Suffolk, VA, 23435
  • Riverfront Golf Club
    ‪11 min walk‬
  • Bon Secours Health Center At Harbour View
    ‪16 min walk‬
  • Chesapeake Square Mall
    ‪7 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Deluxe Suite, 1 King Bed

  • 100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Evolution)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Junior Suite, 1 King Bed (Evolution)

8.8 out of 10
Excellent
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Evolution)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed (Evolution)

7.6 out of 10
Good
(29 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Deluxe Room

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chesapeake/Suffolk

3-star Suffolk hotel with restaurant
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Chesapeake/Suffolk offers 135 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 4004 square feet (372 square meters) include a conference center. This Suffolk hotel also offers a 24-hour fitness center, a terrace, and gift shops/newsstands. Complimentary self parking is available on site.

Hilton Garden Inn Chesapeake/Suffolk has designated areas for smoking.

Breakfast is available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
The Garden Grill and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends: USD 10.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • 24-hour gym
  • Pool
  • Shopping

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4,004 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately USD 10.95 for adults and USD 6.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chesapeake Suffolk
Hilton Garden Inn Hotel Suffolk Chesapeake
Hilton Garden Inn Suffolk Chesapeake
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk
Hilton Garden Inn Chesapeake Suffolk Hotel
Hilton Garn Chesapeake Suffol
Hilton Chesapeake Suffolk
Hilton Garden Inn Chesapeake Suffolk
Hilton Garden Inn Chesapeake/Suffolk Hotel
Hilton Garden Inn Chesapeake/Suffolk Suffolk
Hilton Garden Inn Chesapeake/Suffolk Hotel Suffolk

Hilton Garden Inn Chesapeake/Suffolk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pablo

Stayed 1 night in May 2025

10/10 Excellent

Asalie

Stayed 1 night in May 2025

10/10 Excellent

Asalie

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome! Very clean rooms and loved the outdoor seating area!
Grandkids really enjoyed the pool.
Stayed 1 night in May 2025

6/10 Okay

Kay

Traveled with family
Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Abigail

Stayed 1 night in May 2025

10/10 Excellent

Reagan

Stayed 3 nights in May 2025

8/10 Good

Kijona

Stayed 2 nights in May 2025

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

2/10 Terrible

Tylet

Stayed 1 night in May 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best place

This place is ghetto. The hot tub is broke and cuts your feet. No one cleans the pool no pool towels no housekeeping. The first room was broken the second room they put me in had a broken window and my kids were in the room. The breakfast sucks and super expensive
Stayed 2 nights in May 2025

4/10 Poor

Gloria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fool me once

I made the reservation w/ my credit card. We brought our pet, so I was walking the dog and my husband went in to let the people at the desk know that we had arrived. The first thing Malcolm did was ask my husband for his identification. Bad idea. This irritated my husband because after he pulled it out, Malcolm said oh no, your wife made the reservation, so she has to come inside and show her id. And it went downhill from there. The best part of the trip was Audrey in the breakfast area, she was amazing, friendly, and one day she was the greeter, and the cook. Food was awesome and Audrey could not have done more for us. She deserves a GOLD Star !!! Both elevator floors were in very bad shape and cruddy dirty. When I walked into the room I opened the room to the bathroom and there were no towels. There were no bags at the Dog station outside which was fine for me, I always have mine on hand but that may have explained why the dog area was littered with poop. Pitiful. I liked the soap and gel dispensers in the shower, they were great. Sad that you got rid of a lot of niceties. No longer had plastic bag in closet that you used to have for laundry. Trash can was very very tiny and divided in 1/2 for recycle. You could not fit 6 cans in the entire basket. Hilton takes on new meaning now for me. I guess when you add "Garden Inn" it means "Hilton-not-so-much"
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good. I did have a problem. My granddaughter had gone into ICU in Jacksonville, Florida. I was booked April 22, through the 26. On April 23rd I asked for special circumstances to checked out on the 25th and not be charged for staying until the 26th. Hotels.com the Hilton Garden Inn. I tried to contact via phone and email the director of Sales, Vicki Figg. She never responded to me. I probably will not stay there again. Victoria Tyler
Stayed 4 nights in Apr 2025

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service

Nutyot expected

Surrounding guests were very loud into the late hours. The bathroom sink required maintenance upon arrival. The host at check-in was short and cold, just enough to get me checked in. The same person was overly pleasant at checkout. The Hilton app did not work at all for this trip.
Stayed 2 nights in Apr 2025

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, room comfort

Terrible, Disappointing Stay! Room Never Cleaned!

We were told our room would be serviced every other day. My husband checked on Friday morning and was told that our room would not be serviced because we had a “Do Not Disturb” sign on the door at 8 am. As he told them, room 414 DOES NOT HAVE A “DO NOT DISTURB” sign. They RUDELY refused to correct the error. I called to politely ask them to resolve the issue but was told to email the director of sales if we wanted to complain. Later, I went to the desk and told Jan that we did not have such a sign. A very polite gentleman behind the desk said this should not have happened and that our room would be serviced by the end of the day. Neither desk clerk said a word so he must be a very senior person, perhaps a regional manager. Unfortunately, we did not get his name. That night, April 25, we arrived to find dirty towels, an unmade bed, and overflowing trash cans. Towels were delivered on Saturday morning but the housekeeper said we were not down for service. As if that wasn't bad enough, our sink had no plug which we reported every day. And we had to run the shower for up to 10 minutes to get hot water. We have stayed in this hotel 13 times. NEVER AGAIN!!! Melva, Kiara, the wonderful lady who makes breakfast, and the evening desk clerks are delightful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chenile

Stayed 1 night in Dec 2024

10/10 Excellent

Chenile

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel in a quiet area
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Linette, Erie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay . Top Tier staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Cora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, the staff, the room, nothing to complain about. Only wish breakfast was included, and not extra
Stayed 1 night in Apr 2025

10/10 Excellent

Geovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and peaceful
Stayed 1 night in Mar 2025

6/10 Okay

Shailesh

Stayed 2 nights in Mar 2025

6/10 Okay

Nancy

Stayed 3 nights in Mar 2025