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Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Exterior
Exterior
Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
2436 Gum Rd, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪16 min walk‬
  • Bon Secours Health Center At Harbour View
    ‪8 min drive‬
  • Rivers Casino Portsmouth
    ‪9 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Comfort Suites Suffolk - Chesapeake

Pool
Hot Tub
Breakfast included
Parking included
3.8 out of 5, Good, (1001)
The price is $88
per night
$102 total
includes taxes & fees
Feb 2 - Feb 3
Comfort Suites Suffolk - Chesapeake

About this property

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Hotel in Western Branch North
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel provides a spa tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 716 reviews" "
Rating 8 - Good. 193 out of 716 reviews" "
Rating 6 - Okay. 122 out of 716 reviews" "
Rating 4 - Poor. 71 out of 716 reviews" "
Rating 2 - Terrible. 70 out of 716 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Eva

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room did not smell clean and had an odor. The shower wasn't very clean either. The toilet paper holder was just barely hanging on the wall. I had to continuously keep adjusting the air at night. Also, one night in the front hall by the restroom there was a huge roach wandering around. Not pleased about that at all...I used the plastic cups in the room to gather it up and put it out into the hall. Cups never replaced. When they came in to clean my room, they did change the bathroom trash but did not change trash in the main room under the table by the TV.
Stayed 3 nights in Oct 2024

4/10 Poor

Crystal

Traveled with family
Disliked: Staff & service, amenities
Just go stay somewhere else
Stayed 1 night in Sep 2024

6/10 Okay

Vandana

Liked: Staff & service, property conditions & facilities
When booking selected two queens. Got two doubles. Also the AC fan kept turning off during the night
Stayed 1 night in Sep 2024

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Just go stay somewhere else
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was mostly well kept but there was a bad smell when checking in.
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The stay was good but had some roches crawling around the hotel room.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2024

4/10 Poor

Joyce

Traveled with family
Disliked: Cleanliness, staff & service
Nasty smell in rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Rhonda M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The people who work here are amazing! Anything you need, they’ll go out of your way to help you. Rooms are a great size. Breakfast was delicious!
Stayed 4 nights in Aug 2024

6/10 Okay

Radarius

Stayed 2 nights in Aug 2024

4/10 Poor

Megan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly. Room smelled awful. Had to move rooms and it wasn’t much better. Shower was molded. Breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and recommend to others! Clean & safe experience.
Stayed 1 night in May 2024

4/10 Poor

Sheena

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fair
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Cleanliness
Paid extra 200 for incidental, carpet wet by AC
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Freddie

Liked: Cleanliness, staff & service
Very quiet location
Stayed 3 nights in Aug 2024

4/10 Poor

Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Box Spring was moldy. Bathroom was dirty and needs updating, rusty waterstained ceilings and walls. Toilet was clogged and I advised on morning and when I hot back in evening they said the person left for the day and brought us up a plunger, the pancake machine was broken fir days, they didnt have barely anything for breakfast 1st day we got there so we spent more $ going out for bkfst which was the reason we booked there. I expect this from Choice hotels which was also why we booked here but I was disappointed. I tried to book a 3rd night but they were charging more than Expedia and although I found a less expensive hotel, we booked the 3rd night since kids were tired. Ice machine didnt work. Pool was nice but very humid and no pool warmer which was ok. The Queen beds werent true Queen size. Main lobby was nice. Was it the worst place? No. But for the price, I expected more. Too expensive. Food staff fixed the pancake maker rhemselves and were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! In particular, Kinjal at the front desk was exceptionally kind and always welcomed us with a smile!! Cleaning crew and breakfast crew were awesome!
Stayed 3 nights in Jul 2024

8/10 Good

LUIS

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issue with AC. Was busy weekend so was hard to accommodate. Staff did great job working with me to find a solution
Stayed 4 nights in Jul 2024

10/10 Excellent

Rheamarie

Stayed 3 nights in Jul 2024