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Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2436 Gum Rd, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪16 min walk‬
  • Bon Secours Health Center At Harbour View
    ‪8 min drive‬
  • Rivers Casino Portsmouth
    ‪9 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Accessible (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
3.8 out of 5, Good, (1001)
The price is $103
per night
$119 total
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel in Western Branch North
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Chesapeake by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chesapeake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"
Holiday Inn Express Hotel & Suites Chesapeake by IHG Chesapeake

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 721 reviews
Rating 8 - Good. 194 out of 721 reviews
Rating 6 - Okay. 123 out of 721 reviews
Rating 4 - Poor. 71 out of 721 reviews
Rating 2 - Terrible. 71 out of 721 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alice

Traveled with family and small children
Liked: Cleanliness, staff & service
A good area to rest and relax but the bed was TOO SOFT and the walk-in shower floor and walls didn't appear up-kept, clean, around the drain had a mildew look, floor installation of walk-in shower on the outside appeared unfinished, ceiling in certain areas need plastering and plainting, bathroom door need replacing; towels needs replacing (too dingy), toilet paper not a good quality (grossly thin). Handdicaped Parking can be revisited (bring closer to hotel or install a handicapped ramp where there is lawn to avoid walking around to get to Hotel door.
Stayed 2 nights in Nov 2024

8/10 Good

tracey, Baltimore

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was not the best but it served the purpose the pool was great no hot tub though as advertised
Stayed 1 night in Nov 2024

10/10 Excellent

Briana

Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress sagged so much the I found it very difficult to sleep at all. Bathroom had what appeared to be mold on the sink. We were awakened by the fire alarms at 4am on the last 2 nights of our stay. After walking down 2 flights of stairs, we were told the problem was a "faulty oven". And we were charged a different price on each of 4 nights, ranging from $170 to $88 for the SAME room!
Stayed 3 nights in Oct 2024

4/10 Poor

janell

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Carli

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
Don’t waste your time or money. Find another hotel
Checked in at 10:45 at night. Walked in my room only to see pee in the toilet, trash and dirty towels in bathroom floor and dirty beds. Walked downstairs to get a new room. Walked into the second room and the exact same thing: dirty beds and bathroom. Went back down to the front desk to ask if they had any clean rooms and was told they only had those two available. I asked if a maid could clean them and was told a maid was not on duty. So we were to stay in a dirty room or go find another hotel. Thankfully found one across the street. Don’t waste your time or money. I’m still trying to get a refund for not being able to stay in a clean room. Absolutely ridiculous.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
Staind carpet in room, fire alarm went off early 2 night/mornings waking me up, property smelled like marijuana inside hallways and around property parking. Terrible experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Eva

Business traveler
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room did not smell clean and had an odor. The shower wasn't very clean either. The toilet paper holder was just barely hanging on the wall. I had to continuously keep adjusting the air at night. Also, one night in the front hall by the restroom there was a huge roach wandering around. Not pleased about that at all...I used the plastic cups in the room to gather it up and put it out into the hall. Cups never replaced. When they came in to clean my room, they did change the bathroom trash but did not change trash in the main room under the table by the TV.
Stayed 3 nights in Oct 2024

4/10 Poor

Crystal

Traveled with family
Disliked: Staff & service, amenities
Just go stay somewhere else
Stayed 1 night in Sep 2024

6/10 Okay

Vandana

Liked: Staff & service, property conditions & facilities
When booking selected two queens. Got two doubles. Also the AC fan kept turning off during the night
Stayed 1 night in Sep 2024

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Just go stay somewhere else
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was mostly well kept but there was a bad smell when checking in.
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The stay was good but had some roches crawling around the hotel room.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2024

4/10 Poor

Joyce

Traveled with family
Disliked: Cleanliness, staff & service
Nasty smell in rooms
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Rhonda M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The people who work here are amazing! Anything you need, they’ll go out of your way to help you. Rooms are a great size. Breakfast was delicious!
Stayed 4 nights in Aug 2024

6/10 Okay

Radarius

Stayed 2 nights in Aug 2024

4/10 Poor

Megan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly. Room smelled awful. Had to move rooms and it wasn’t much better. Shower was molded. Breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and recommend to others! Clean & safe experience.
Stayed 1 night in May 2024

4/10 Poor

Sheena

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fair
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Cleanliness
Paid extra 200 for incidental, carpet wet by AC
Stayed 2 nights in Aug 2024