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Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Free daily buffet breakfast
Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Gym
  • 24/7 front desk
$129
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
2436 Gum Rd, Chesapeake, VA, 23321
  • Chesapeake Square Mall
    ‪14 min walk‬
  • Rivers Casino Portsmouth
    ‪9 min drive‬
  • Naval Station Norfolk
    ‪31 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(21 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 655 reviews
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About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel in Western Branch North
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Chesapeake by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chesapeake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake by IHG
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 291 out of 779 reviews
Rating 8 - Good. 199 out of 779 reviews
Rating 6 - Okay. 135 out of 779 reviews
Rating 4 - Poor. 75 out of 779 reviews
Rating 2 - Terrible. 79 out of 779 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Salina

Traveled with family and small children, Business traveler
Disliked: Amenities
This hotel charged $100 for incidental fee because I used expedia. I believe that's an over charge when normally hotels only charge $25 or $50. I only had enough money for the room and not enough for the incidental fee. When discuss with the front desk clerk she didn't care.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Jonique

Liked: Cleanliness, amenities, property conditions & facilities
Every
Stayed 1 night in Apr 2025

10/10 Excellent

Jaleeyah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very clean
Stayed 2 nights in Apr 2025

6/10 Okay

Clarinda

Mechanical noises made it sound like someone was constantly trying to enter the room - they were fairly frequent and loud.
Stayed 1 night in May 2025

10/10 Excellent

Nell

Traveled with family
Liked: Cleanliness
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Devanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Phillip Rene

Disliked: Cleanliness
Stayed 12 nights in May 2025

8/10 Good

Julius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Innocent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! However, it doesn't have a hot tub and that should be removed from the advertisement of this property.
Stayed 1 night in May 2025

2/10 Terrible

Cheryl

Stayed 1 night in May 2025

2/10 Terrible

Ginger

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the dirtiest, unkept hotel I have ever stayed in. I was very disappointed. The breakfast staff were rude.
Stayed 1 night in Apr 2025

4/10 Poor

Victoria

Traveled with family
Disliked: Cleanliness, amenities
-Stains on curtains and sheets -shower is disgusting!! -hair all around the room -lingering smell in the room
Stayed 1 night in May 2025

6/10 Okay

Dawn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Needed to be a little more

Ok place to stay. The rooms wasn’t as clean as the should be. Dirty baseboards, looked like they just painted over a bad spot in the bathroom. I killed two spiders in the room. Not a lot of food available. I asked for a plain bagel lady said they was out of food.
Stayed 2 nights in May 2025

6/10 Okay

Jacob

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The beds and pillows were very co
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy, Apex

Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family and small children
Disliked: Amenities
At breakfast, the staff starts vacuuming at 7:00 AM in the breakfast area and you cannot have a conversation with your group as you cannot talk over the vacuuming ! I asked the front desk if they could have them wait til breakfast hours were over to vacuum. They stopped for a few minutes and then started again. I will say that maid service is excellent - Rooms were made up early in the day and very clean ! There is NO Hot Tub at this property and the pool area had limited towels and was sub par.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonique

Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Our room had no hot water was my only complaint. Everything else was great.
Stayed 1 night in Apr 2025

8/10 Good

BRITTANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Huber

Disliked: Staff & service
Hotel was okay first and checking Us in rude not knowledgeable no hot tub that was on their website she said because of the room I got it didn't have one in it I showed her the website very defensive not pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Jonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Wonderful
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too tired to drive

The hotel is nice, clean, quiet and in a good location. Hotels.com does not tell you about the deposits even though I paid in advance. It was not a planned stay, so really didn't research anything. Overall, I'm pleased. Breakfast was really good!
Stayed 1 night in Mar 2025