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Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Exterior
Free daily buffet breakfast
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1157 N Military Highway, Norfolk, VA, 23502
  • Norfolk State University
    ‪5 min drive‬
  • Norfolk Premium Outlets
    ‪6 min drive‬
  • Norfolk Botanical Garden
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Room amenity

Suite, 1 Bedroom, Accessible (Communications)

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 420 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Mobility)

Room amenity

Suite, 2 Queen Beds, Roll-in Shower (Mobility)

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 420 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG

Norfolk hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG offers 104 accommodations with iPod docking stations and MP3 docking stations. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Norfolk Airport by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1259 square feet (117 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Norfolk Airport
Holiday Inn Express Norfolk Airport
Holiday Inn Express Hotel Suites Norfolk Airport
Inn Express Norfolk Airport

Holiday Inn Express Hotel & Suites Norfolk Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1008 reviews
Rating 8 - Good. 242 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was ok but the morning service was not good a lady at the front desk round noon when I call over about the room was very nasty her attitude stinks
Stayed 2 nights in Feb 2025

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service
Every interaction with staff was great. They were personable, respectful, and diligent with their jobs. When we checked in there was an alarm sounding from behind a maintenance panel in the room and we were moved to a comparable room on the next floor. Unfortunately, our experience was tainted by other patrons from that point on. The elevator and hallway smelled of marijuana, and the smell and noise levels filled our room as the night went on. We ended up canceling our second night because we didn’t feel comfortable with our children.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shirley

Stayed 1 night in Feb 2025

6/10 Okay

Donnavin

It was alright
Stayed 2 nights in Feb 2025

6/10 Okay

jerrime

Business traveler, Traveled with family
Liked: Staff & service
Pros: Dante at the front desk was kind and polite and working hard. Our room was roomy and beds were comfortable. Breakfast was your average hot breakfast and very clean. Cons: the other people trying to check in. Many people complaining and causing trouble, people smoking marijuana outside and coming in making many areas smell of smoke and marijuana, there was no bedding in the room to make up the couch which had a big pole down the middle and the head area was below the feet. We waited in line and they promptly gave us sheets for the couch. But My son had to sleep sideways. There was a lot of noise in the hallways which wasn’t the hotels fault, the heat and cold air was very temperamental and not consistent. It was either hot or cold. We had to put it on 80 to get it 70 in there.
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk were more than helpful! They were so friendly and accommodating! I would go back just because of the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie, Van Nuys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful, and convenient amenities
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great value, beautiful property

Nice surprise, super beautiful lobby. Check in was too long. Room was exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

My stay was Excellent my room was perfect! The only disappointment was the eggs on the continental breakfast tasted horrible and could not finish eating and I wish they had some fruit available.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Feb 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Stayed 1 night in Feb 2025

10/10 Excellent

Granison

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

KENDRA

Stayed 1 night in Feb 2025

8/10 Good

Eddy

Stayed 4 nights in Jan 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful. So spacious and clean and comfortable. The only problem I had was at the breakfast on Sunday morning. The area was messy and no one was there keeping it picked up and supplied. The hot water for tea was empty and we had to go ask at the front desk for someone to fill it. Otherwise it was a great visit!
Stayed 2 nights in Jan 2025

8/10 Good

CHARLES, CHARLESTON

Liked: Cleanliness, staff & service, property conditions & facilities
So why do the hotels want to know how many people are staying in the room If the hotel is too cheap to keep enough towels and linens in the rooms for max occupancy??? Wouldn't be easy for staff to notice how many in the party and offer the extras reqd at check in versus making you make multiple trips to the front desk to do their job for them???

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

10/10 Excellent

CHARLES, CHARLESTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exponentially better than the Residence Inn we paid for but left to stay here at HIE
Stayed 1 night in Jan 2025

10/10 Excellent

Leticia I

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Kobe

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Jan 2025

6/10 Okay

katiria

Disliked: Cleanliness

Left a lot to be desired.

It was so so this time. It is really upsetting to see such a spacious and newer space depreciate in quality from lack of sevices. They did not load the soap dispensers. One of my night stand bulbs was out. Some of the employees were outstanding... literally evryone at the front desk was great. But some employees treated the patrons like they were a burden. I think if you are the first person a patron will encounter, then you should be in a great mood in the morning. This is said of the attendant at the breakfast station. She was always late. Nothing was stocked. It was a sub par experience.
Stayed 5 nights in Jan 2025

4/10 Poor

Shashidhar

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast service was poor and the host who was working was very rude to the guests.
Stayed 2 nights in Jan 2025