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Holiday Inn Express Hotel & Suites Suffolk by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Suffolk by IHG

Lobby
Seasonal outdoor pool
Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1018 Centerbrooke Ln, Suffolk, VA, 23434
  • Obici Hospital
    ‪7 min walk‬
  • Sentara Obici Hospital
    ‪7 min walk‬
  • Suffolk Visitor Center
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 240 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Suffolk by IHG

Suffolk hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Suffolk by IHG offers 96 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Hotel & Suites Suffolk by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. Event facilities measuring 500 square feet (45 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk

Holiday Inn Express Hotel & Suites Suffolk by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 509 reviews
Rating 8 - Good. 148 out of 509 reviews
Rating 6 - Okay. 50 out of 509 reviews
Rating 4 - Poor. 23 out of 509 reviews
Rating 2 - Terrible. 12 out of 509 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lobby restrooms water pressure was weak. Could barely wash my hands. Toilet was unsafe and wobbly.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the lobby.
Stayed 1 night in Dec 2024

6/10 Okay

Hester

Liked: Staff & service
Issues with water pressure
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 9 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

6/10 Okay

Roshonda

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property was in a convenient area for my family. But we had a few concerns. The hot water in the shower cut off, the shower pressure was not good. The room door had a gap in it, the bed was comfortable but it squeaked. Breakfast ended at 9am (way too early). The staff was very friendly. For it to be Suffolk the surrounding areas had a lot of shopping options and food options. It also felt safe.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Fix me up!
Older hotel, needs upgrade!
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Service was excellent and room was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff was amazing. The only thing was it felt like we would fall through the tub. The room was clean, hotel was clean, etc. Just a cosmetic fix. We would say again
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, front desk people were nice and friendly. Only thing I saw that was weird but not unusual was a roach in the bathroom in the middle of the night.
Stayed 1 night in Nov 2024

8/10 Good

patrick

Stayed 1 night in Nov 2024

4/10 Poor

Gail

Stayed 4 nights in Oct 2024

10/10 Excellent

MYRONE, DUNDALK

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I’ve stayed at this facility and each time I was very pleased with everything. Large rooms and very large bathrooms. I highly recommend choosing this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, but the TV was broken
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
It was all great
Stayed 4 nights in Oct 2024

8/10 Good

Joan

Traveled with partner
Liked: Property conditions & facilities
And in the bathroom was obnoxiously loud. I’ve never heard such a loud fan.
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca, Manassass

Business traveler
Disliked: Cleanliness, property conditions & facilities
It seemed less clean than most hotels and the vibe from the staff was a little too relaxed. I ended up not staying even though I had already paid and I went and got another room at another hotel at my own expense.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca, Martinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurants are walkable nearby, convenient to interstate and major shopping areas
Stayed 3 nights in Aug 2024