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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Restaurant
Marina
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Room service
$131
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Place, Chrysler Hall
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

View from room

Room, 2 Queen Beds, Non Smoking, River View

8.8 out of 10
Excellent
(20 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking, River View

9.6 out of 10
Exceptional
(18 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed, Non Smoking

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Sheraton Norfolk Waterside Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,001 reviews
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

3.5-star Norfolk hotel, connected to a shopping center in Downtown Norfolk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norfolk Waterside Marriott features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 41 meeting rooms. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Norfolk Waterside Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to October 21 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Reviews

Norfolk Waterside Marriott Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Norfolk. It's a beautiful city and the hotel was centrally located, across from the water and easy walking to eat and shop. The restaurant in the hotel was pretty good.
Stayed 3 nights in Aug 2025

6/10 Okay

Kay, Haymarket

Stayed 1 night in Aug 2025

6/10 Okay

Doryan, Orlando

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The room curtains are torn/shredded and no employee has noticed?! shower area needs scrubbing and carpet needs cleaning. We requested coffee and cups which were never delivered, which was good - the coffee sucks. We reserved a king size room for 5 days and were provided two bath towels. Tissue box had six tissues pushed into the box resembling a flower but once those were used, the box was empty. It’s a good hotel but needs a makeover and better customer service. BTW, whoever decorated the elevator waiting area should have used more index cards.
Stayed 5 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Birthday Weekend!!!

I had a wonderful time at Norfolk Waterside Marriot. I arrived early and thought I would see if I could check in a little early since it was my birthday. This absolutely wonderful front office supervisor Caroline Mann checked me in. Not only did she check me in a little early, she got me an upgrade on the room, corner room with two views of the waterside, and into the M lounge for my birthday. What a wonderful birthday gift. I will be returning next year for my birthday. Anytime I stay in Norfolk I will be staying there. Thank you AGAIN Caroline, from one Leo to another.
Stayed 1 night in Aug 2025

2/10 Terrible

Jamaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rakesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The service was amazing. The people were very friendly. I even locked myself out of my room and the front desk was very helpful. The hotel was clean, parking garage was easy to get in and out of. The restruarant had fast and friendly service. I would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaVar

Liked: Cleanliness, staff & service, property conditions & facilities
Brief stay, but sweet.
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Stayed 1 night in Aug 2025

4/10 Poor

Gina

Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Ok but not worth $$$

Stains on the sheets and the shower wand was broken. Expected better for the price.
Stayed 1 night in Aug 2025

8/10 Good

Virginia

Liked: Staff & service
Hotel is slightly old but it’s very clean and the staff is accommodating
Stayed 2 nights in Aug 2025

8/10 Good

alisia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, so so restaurant

Staff was friendly and efficient. I don't like the not making the room up, they missed it on day 2. But room was large, bed okay, having a desk with outlets was awesome for a road warrior. The restaurant was a different story, service was rotten. The wait staff were standing in the back behind a wall talking and did not bother to poke there head out to see if anyone was waiting. The menu was pricey and limited.After waiting a few minutes, I walked back and asked them if I should seat myself. I had the salmon and it was excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easily accessible and the staff genuinely seemed friendly and happy to help with anything.
Stayed 1 night in Jul 2025

10/10 Excellent

Laquienta, Keysville

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Jul 2025

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We booked a river view room two months in advance but were given a room facing the parking deck. They had no other rooms available. Also, you would think with how much we pay for the room that breakfast would be included. But overall we enjoyed our stay. The staff were great and the room was spotless. We will continue to book this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Jae Young, Novi

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pretty outdated, smelly elevator
Stayed 1 night in Jul 2025

10/10 Excellent

Anna Maria

Stayed 3 nights in Jul 2025

10/10 Excellent

Suzanna

Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, kind and attentive service, super convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for events at Waterside and an easy safe walk to The Norva. I scored this for a little less than the courtyard price and it came with a better location and water view. Pro tip: Self Park directly across the street but don’t forget to scan your room key!
Stayed 1 night in Jul 2025

2/10 Terrible

Sabrina

Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Virginia

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025