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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Marina
Restaurant
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Room service
$131
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Place, Chrysler Hall
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(20 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(19 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Sheraton Norfolk Waterside Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 1,004 reviews
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

3.5-star Norfolk hotel, connected to a shopping center in Downtown Norfolk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norfolk Waterside Marriott features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 41 meeting rooms. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Norfolk Waterside Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Reviews

Norfolk Waterside Marriott Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

8/10 Good

Erin

Traveled with family
Liked: Amenities
Loud talking in the room adjacent to ours.
Stayed 2 nights in Sep 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service
I got the wrong room. I paid for river view and got partial view. The bathroom was awful. It had a tub that was peeling and a the tub stop was broken.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

China Monae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating absolutely loved !
Stayed 4 nights in Aug 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Door lock frequently malfunctioned. Soap dispenser in shower missing. Good view. Fast elevator. City parking garage @$13/day very accessible.
View from room
Missing soap
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caroline is the bomb

Caroline is the bomb.
Stayed 1 night in Aug 2025

6/10 Okay

David M.

Hotel needs updated design. It’s been a while.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Overall, it was just okay. The bathroom door was the hardest door to slide open and shut. We had to use our entire body to move it. My grandma barely could at all. We continually had to ask for towels for 4 people after housekeeping came in even though they knew 4 people were staying. The middle console between the beds didn’t work for the first 3 nights and then suddenly it did. The staff were friendly and the hotel was clean. The rooms were quiet at night. We liked that there were many options within walking distance from the hotel for food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeremy Van, WICHITA

Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Teale

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel was beautiful. We stayed in a Riverview suite on the 18th floor. The room was clean and well maintained. The rain head shower, hot water and water pressure was on point!!! We found the bed to be extremely comfortable. Room service has some great options on the menu. I’d personally recommend the personal pan pizzas! The indoor pool is on the 6th floor with beautiful views through the glass vaulted ceiling. Water was cool, but quickly became comfortable. We were here Labor Day weekend 2025, but the pool was mostly empty when we used it. Lots of dining and shopping options on the area. The breakfast was included in our stay (as an add on we purchased while booking our stay). Lots of options including an omelette bar. Check-in and check-out was fast and smooth. All of the staff were polite and professional. We will definitely be back again!! Thank you.
Stayed 1 night in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location to the waterfront.
Stayed 2 nights in Aug 2025

6/10 Okay

Vincent

Liked: Staff & service
Room was not equiped with Microwave.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff was awesome! Super friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mike, Bayville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a nice area!
Stayed 1 night in Aug 2025

10/10 Excellent

Codell

Traveled with partner
Liked: Cleanliness, amenities
No issues
Stayed 2 nights in Aug 2025

6/10 Okay

Nancina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have visited 3 Marriot facilites in the past 6 months. The only hotel that met standars was in Dulles Airport. The other 2, Charleston WVA and Norfolk was in terrible shape in need of adult size toilests, paining and new carpet. In the past i automatically choose Marriot, I
Stayed 4 nights in Aug 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, property conditions & facilities

R. Payne

My family and I went there for the Norfolk waterfront Jazz Fest. Loved that hotel was just a block away from jaa fest. Multiple places to eat and great sightseeing.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tajinder

Stayed 5 nights in Aug 2025