Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Front of property
Property amenity
Indoor pool
Meeting facility
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(14 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(11 reviews)
  • 250 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Norfolk Waterside Marriott

3.5-star Norfolk hotel, connected to a shopping center in Downtown Norfolk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norfolk Waterside Marriott features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 41 meeting rooms. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2019.

Norfolk Waterside Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 41 meeting rooms
  • Conference center (60,000 square feet of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 33 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zackory

Liked: Cleanliness, staff & service, property conditions & facilities
Valet was excellent . And the Marriott staff were so generous with help and service , excellent stay for my wife and I . We were satisfied with all accommodations. Definitely will be returning !!!
Stayed 2 nights in Apr 2025

6/10 Okay

Kari, Fort George Meade

Liked: Property conditions & facilities
Disliked: Staff & service
I was not informed on any of the benefits I paid for. Nothing was relayed at check in. Not even where the elevators are, which are hidden. Didnt get to use any of the extra benefits I paid for because no one informed us. Took 4 hours to get someone up to the room to fix the tv that would not turn on. The front desk girl was dismissive. I paid alot for a room and was not notified of any of the benefits I had. Waste of money.
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

brent, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Stayed 1 night in Mar 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room next door was really loud
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing we will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward, Delray Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive, well appointed Very accommodating staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ADRIANA

Traveled with group
Liked: Amenities
Property is beautiful and the staff is friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Taivon

Stayed 1 night in Mar 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn’t aware of the parking situation - a poster indicating hotel directions would have been really helpful. I came in very late, by myself with a lot of heavy luggage and carried it around the block. When I could have just parked on the 2 or 3 floor !!!! Ugh!!! Other than that the hotel and workers were nice and well kept up! It was very quiet too! It’s a convenient place to stay if you want to walk around to the battleship, Chrysler Museums, Freemason District, and interesting old architecture!!! There are good places to eat/drink on Danby Street or something like that! And the glass blowing at the museum is amazing!!!
Methodist -something church
Chrysler Glass Art Museum - students at work - check times for a demo!!!!
Old architecture
Old architecture
Stayed 1 night in Mar 2025

8/10 Good

Xander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

very nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Garrett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities
Room service took over an hour for a bagel and oatmeal, had to end up cancelling due to time. A few outlets in the room didn’t work and the bedside light also wouldn’t turn on. Hotel as a whole was very clean and quiet, staff was kind
Stayed 1 night in Mar 2025

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Very nice hotel and nice room. Parking was convenient and the location is great. Friendly staff. A
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tennile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location with a clean comfortable room

Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and the views from our room were just perfect! It was great to see Caroline on your staff again. She is a true asset to the Marriott!
Stayed 1 night in Mar 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and staff are great. The elevator finishes could be updated.
Stayed 1 night in Feb 2025

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Not my best hotel stay.
Stayed 1 night in Mar 2025