The Ocean Key Resort by VSA Resorts

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ocean Key Resort by VSA Resorts

Indoor pool
Deluxe Condo, 2 Bedrooms, Kitchenette | Balcony view
Deluxe Suite, 1 Bedroom, Ocean View | View from room
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen

Explore the area

Map
424 Atlantic Avenue, Virginia Beach, VA, 23451
  • Something in the Water
    1 min walk
  • 5th Street Beach Stage
    1 min walk
  • Virginia Beach Boardwalk
    2 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    22 min drive

Room options

Deluxe Suite, 1 Bedroom, Marina View

  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Classic Suite, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchenette

  • 670 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

Deluxe Suite, 1 Bedroom

  • 440 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Suite, 1 Bedroom, Ocean View

  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About this property

The Ocean Key Resort by VSA Resorts

3-star aparthotel in Northeast Virginia Beach
An indoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a sofa bed, a dining area, and a sitting area. Housekeeping is not available.
The Ocean Key Resort by VSA Resorts offers 142 accommodations with laptop-compatible safes and hair dryers. Accommodations have separate sitting areas and are furnished with single sofa beds. 55-inch Smart televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ocean Key Resort by VSA Resorts features an indoor pool and a fitness center. The aparthotel offers a restaurant. A business center is on site at this 3-star property.

Public areas are equipped with complimentary wireless Internet access. This Virginia Beach aparthotel also offers a vending machine, an arcade/game room, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Ocean Key Resort by VSA Resorts is a smoke-free property.

Romas Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking options include a garage

Restaurants on site

  • Romas Pizza

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

Dining

  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free local calls
  • Free newspapers in lobby
  • Laptop-compatible safe
  • No housekeeping service
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the bay
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Bicycle rentals nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 142 units
  • 9 floors
  • Connecting units available

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ocean Key
Ocean Key Resort
Ocean Key Resort Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Ocean Key Hotel Virginia Beach
Ocean Key Resort
The Ocean Key By Vsa Resorts
The Ocean Key Resort by VSA Resorts Aparthotel
The Ocean Key Resort by VSA Resorts Virginia Beach
The Ocean Key Resort by VSA Resorts Aparthotel Virginia Beach

The Ocean Key Resort by VSA Resorts Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1270 reviews" "
Rating 8 - Good. 426 out of 1270 reviews" "
Rating 6 - Okay. 204 out of 1270 reviews" "
Rating 4 - Poor. 120 out of 1270 reviews" "
Rating 2 - Terrible. 82 out of 1270 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Hélène

Traveled with family
Stayed 7 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, room comfort
GREAT PLACE😍
Our stay was amazing! We arrived early and the staff allowed us to use the amenities and even got the room cleaned so we could check in early. Our room had an amazing view of the ocean from the bedroom and balcony. It was the perfect view to wake up and go to sleep to. The TV was huge and the couch bed was very comfy for our kids and even had enough room for me to snuggle up and watch a movie with them. The game room wasn't the greatest, since two of the five games weren't working right, but the staff had one of the fixed by the next day. We also played pool, which was fun. They also had crafts for kids and adults at noon and 3pm everyday, which was nice. They had a nice area for the crafts with a lovely lady named Joanna helped my children make bird houses and shark necklaces. The crafts were very good quality. I loved that the beach was just steps away. It was easy for our family to go back and forth with ease. A major plus was the free coffee the Ocean key lets guests use until 10am everyday. It has a wide variety of coffee and add ons, so you can take your coffee to the beach and watch the waves or to the Bayside walkway and watch the wildlife while enjoying coffee and both are steps away from the hotel. All the staff were so nice and helpful. But my family's favorite part was the the pizza shop Roma Pizza right on the ground floor. The pizza was so good. The sauce, the huge slices and the great service. It only took minutes to get our food and you can sit inside, outside
Stayed 3 nights in Aug 2024

6/10 Okay

Phillip

Traveled with family
Parking garage, proximity to shops, restaurants, and beach are all positives. Negatives are that the staff is less than friendly and attentive (Lady at desk was friendly day of arrival). Several were openly complaining about other employees and their workload. Difficult to speak with someone at desk or catch elevator during peak season (weekends especially). Pool and jacuzzi tub also seem to be occupied and I never saw anyone maintaining pool/jacuzzi. Puddles from kids in the pool/jacuzzi everywhere, including elevators. Room was fine. Hot water was actually too hot (be careful) and tub/shower was good size. Overall, this hotel is good if you want to be out and about. Not as much if you plan on spending time at the hotel pool or dealing with some of the staff.
Stayed 3 nights in Aug 2024

8/10 Good

Louanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such an amazing time staying here! Amazing and very helpful staff! Will definitely be staying here again :)
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness
It was an okay stay. Property is in bad need of upgrades and better cleaning. Would not stay here again.
Stayed 4 nights in Aug 2024

4/10 Poor

Marie Claire

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The unit we stayed needs a major renovation. Bathroom is old and rusty. Beds are terrible every year we go to VA beach and this year is the worst we had. I was not able to sleep. You can feel the spring of the bed I can't wait to go home. Hallway stinky smells like dead fish and so filthy a lot dirt and no one is cleaning. Elevator stinks so bad. We did not have internet connection on the for the whole time we stayed. The only good thing is the area dn people working are nice. They even call me to attend a time share seminar. I will never buy a time share whith this kind of place never. I will never come back.
Stayed 3 nights in Aug 2024

8/10 Good

Dori B

Liked: Cleanliness, property conditions & facilities
The property was in better condition than the previous visit. My bathroom or shower was not in good condition because the water came out in the shower head and at the faucet handle. The staff was much nicer than in the past. Although I asked for a balcony, I had an interior room.
Stayed 3 nights in Aug 2024

6/10 Okay

amanda

Traveled with partner
The day we checked in there was an issue w the room we were assigned. The guy helping us tried to ask his coworker for help and she was just nasty w him. The 2nd night i called for fresh towels and wash clothes (i put old in hallway, assuming they would replace) after 30 minutes still nothing. I went to the front desk to ask for them and she gave me towels but no wash clothes. The pool is nice but isnt closed in so the humidity is the whole area. The elevators are so slow. This place overall was ok but we will probably look elsewhere for our next stay in VB.
Stayed 4 nights in Aug 2024

8/10 Good

Marcela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a well kept building. Room was comfortable. Staff were nice and respectful. Just a block from the beach. Overall a good place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Masanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect… location was amazing
Stayed 1 night in Aug 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hire a new house keeping company. Someone staying at your "resort" shouldnt have to be verbally assaulted by "hotel staff"
Stayed 3 nights in Aug 2024

6/10 Okay

Denise

Traveled with family and small children
Liked: Cleanliness
Check in was at 4 but the rooms weren’t ready until almost 5.
Stayed 7 nights in Aug 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Good stay
Room was good and well-designed. Would be nice to have a broom or dust pan and brush in the room for guests to clean up sand on the floor as needed. also wish the hotel had rollaway cots for use/rent.
Stayed 3 nights in Aug 2024

4/10 Poor

Christopher

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Bad: 1. The AC system seems to warm up during the evening around 530pm and does not cool back down until late into the night close to midnight. 2. The pool water looks like it needs to be filtered or cleaned as it appeared slightly creamy and murkey in color 3. Two out of four of the days that we stayed there, there was construction going on in the room directly below ours, therefore we could not stay in late and were forced to go out for relief from the drilling and hammering. 4. The rooms floor was quite sandy when we arrived. Weve stayed at other hotels near beaches and this has never been something we immediately noticed on the first day. Good: 1. The staff are awesome, really nice, and friendly. 2. The location is much calmer and classier than closer to 21st street. 3. The amenities in the hotel room were also nice and well kept. Overall I have to limit my review to an overall 2 stars because of the listed complaints. They really hindered us having a relaxing stay. Otherwise, the hotel has potential to be a great vacation spot if these complaints are addressed.
Stayed 4 nights in Aug 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, room comfort
It was a great location and a wonderful room. There were 2 downsides: 1) due to a watermain break it knocked out all the individual room ACs and instead of notifying us we had to notify them. Thos created a HUGE humidity level in the entire hotel and our room was set on 68* and was at 75* when we returned at the end of the night. They said it was all fixed they just had to go into the rooms to take 3 min to reset. Imo they should have done that proactively instead of waiting for us to all get back and then call. 2) it would be nice if there was a Swiffer or broom provided as we brought sand in and it was EVERYWHERE when we tried to walk around. 3) the pool was incredibly cloudy, I understand one can't pop it chemicals in during the day due to people using it but then it needs to be on the nighttime crews list.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maritess

Traveled with family
Stayed 5 nights in Aug 2024

10/10 Excellent

Nearyroth

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Asia, Petersburg

Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, room comfort
Great stay
The room was GREAT with an amazing view.
Stayed 2 nights in Jul 2024

4/10 Poor

Shayna, Mechanicsville

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

8/10 Good

Natasha

Stayed 5 nights in Jul 2024