Quality Inn & Suites Olde Town

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Breakfast included

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Children's Museum of Virginia
    ‪13 min walk‬
  • Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Waterside District
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

Studio Non-Smoking King Suite-King Size Bed

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Non-Smoking Double Room-Two Full Size Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Non-Smoking King Room-King Size Bed

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Olde Town

Portsmouth hotel close to Waterside District
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Olde Town has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 833 reviews
Rating 8 - Good. 264 out of 833 reviews
Rating 6 - Okay. 135 out of 833 reviews
Rating 4 - Poor. 85 out of 833 reviews
Rating 2 - Terrible. 76 out of 833 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lilliana

Stayed 3 nights in Oct 2024

6/10 Okay

Jeannie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Located in older rundown area. Did not feel safe at times. People arguing and being loud throughout the night.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
A stay for those who like parties & loud music
The room down the hall had a party that included substances that you could potently smell down the hall. Not only was it loud, but smelled awful. The lobby heavily smelled like weed and made my group have a headache and feel ill.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
There was an element of noise for 2 nights straight from 4am until 5:30. Loud talking and screaming. I called the desk and no answer then I went down and didn’t see anyone. That was one of the most unpleasant things that happened.

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, affordable hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
So nice
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tiffany

Traveled with family
Disliked: Amenities
I did not stay the night checked in about 4:30 pm and checked out 10:30pm after leaving the casino! Room was not up to par had a bad smell and the tub was not clean and rusted. I decided to drive the hour and 20 min trip home.
Stayed 1 night in Nov 2024

2/10 Terrible

janet

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room smelled like stale smoke, had a broken deadbolt lock, and no phone. Second room had beer bottles next to the bed, sticky substance all over nightstand, oily residue and stains all over the arm chair, and weird substance on the tile floor just inside the door. There was a man with a stack of key-cards who was trying every door. When I told the front desk, they assured me he worked there (he didn’t) and when I clarified that he wasn’t the painter, as they had assumed, the front desk told me the man was mentally ill and did strange things often.
Stayed 1 night in Nov 2024

10/10 Excellent

patria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cresta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Demitrius

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
There was no ice available on the property and the refrigerator did not have a control knob. We were not made aware of that at check-in. We were told by the housekeeping staff that the Wawa up the street had all the free ice we wanted.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanta, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Staff & service
Disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
The person behind the counter was completely unhelpfully, I parked in the handicapped parking in front walked in with a cane he put me in the furthest room possible. Room was old, dingy,and musty. Dark out curtens would not shut all the way. Ice machine on 3 floor said " ice machine out of order use one on first floor" the one on the first floor said out of order. I asked the same man behind the desk he replied " ice, I don't know." I have no idea what that means. I was not a good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cresta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024