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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Business center
Free daily buffet breakfast
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
$117
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking King Room-King Size Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking King Room-King Size Bed

7.8 out of 10
Good
(29 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Portsmouth hotel with free breakfast
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Olde Town has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 326 out of 993 reviews
Rating 8 - Good. 306 out of 993 reviews
Rating 6 - Okay. 165 out of 993 reviews
Rating 4 - Poor. 104 out of 993 reviews
Rating 2 - Terrible. 92 out of 993 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are going to claim to have breakfast you should serve hot eggs otherwise you should say continental breakfast. Everything else was wonderful.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Keisha

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I woke up and i had bit marks on me then i toke pictures of the bugs in the bed
Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room service for a 6 night stay 😠

Our trip kept us in the area and hotel for 6 nights. During this period, our room was not attended to at all. On the 4th morning I went to the hotel desk and asked we have room service that day. I noted we put all our dirty towels on the bathroom floor and we left for the day. The clerk said, oh they will be around. Great! When we arrived back to the hotel at 9pm, our room had not been attended to, beds were not made, trash cans still full and our towels were all still on the bathroom floor. I went to the check in desk and they gave me clean towels, not something I wanted to do at 9:00pm. Placed all the dirty towels in a bag & placed them in the hall.
Stayed 5 nights in Jul 2025

4/10 Poor

Eraldo

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

sherrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells so good when I entered the property and it was very clean and the hotel staff were so nice and the breakfast was actually pretty good.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Bobby

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So the room that I reserved was a king size and I get there and have to settle for a double, so the beds are much smaller. Soon as we start to shower (moldy shower head) the water builds up over our ankles and I had to use a plunger to plung the water out the tub which was very disgusting with dead insects coming afloat while doing so. We will NEVER visit this property or any property of Choice. Thanks but no thanks!!!!!!!!!
Stayed 2 nights in Aug 2025

4/10 Poor

Latisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are so comfortable. Enjoy a good night's sleep.
Stayed 2 nights in Jul 2025

8/10 Good

Chevelle

Business traveler, Traveled with family
Liked: Staff & service
The chairs in the rooms need replacing and linens.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very comfortable. No issues.
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Disliked: Staff & service, property conditions & facilities
It was okay. There was a weird smell in the room. Front staff was not very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet, nice and convient. Stagg was friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Kristie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disappointing

The pictures were deceiving. The hotel smelled like they were using cleaners to cover up like a mold smell. The elevator didn’t work when we first got there. Then went into the room and found stains on the curtains that looked like blood, stain on the bed. We were so disgusted we didn’t even stay. We literally just checked out and drove home. Not to mention the neighborhood and surrounding area was not the best and felt unsafe.
Random dirty glove in hallway
Stain on bee
Stains on curtains
Substance on elevator floor
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffery

Stayed 3 nights in Jul 2025

6/10 Okay

MARY

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Laurier

Stayed 1 night in Jul 2025

8/10 Good

Otilia

Stayed 4 nights in Jul 2025

6/10 Okay

Valerie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The first room I was in the toilet hadn't been clean in a long time. I asked to have it clean while I went out when I returned it was not clean. The next person just moved me. The second room sink was clogged I was tried by then so I just stayed. The best thing was the lady who works for the breakfast she is the best. Propery needs updating.
Stayed 2 nights in Jul 2025

8/10 Good

Kingspride

Traveled with family
Liked: Amenities
Location
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were all happy there
Stayed 1 night in Jul 2025

4/10 Poor

Todd

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room smelled of overpowering bleach so we switched. The second room was okay but flooded in the middle of the night and we had to switch rooms. The third room just wasn't clean at all.
Stayed 2 nights in Jul 2025