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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Business center
Free daily buffet breakfast
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
$124
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Waterside District
    ‪4 min drive‬
  • USS Wisconsin BB-64
    ‪5 min drive‬
  • Chrysler Hall
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking King Room-King Size Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking King Room-King Size Bed

8.0 out of 10
Very good
(28 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Portsmouth hotel close to Waterside District
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Olde Town has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 957 reviews
Rating 8 - Good. 293 out of 957 reviews
Rating 6 - Okay. 161 out of 957 reviews
Rating 4 - Poor. 99 out of 957 reviews
Rating 2 - Terrible. 91 out of 957 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Narendra

Liked: Cleanliness, amenities, property conditions & facilities
Nice staf
Stayed 2 nights in Jun 2025

10/10 Excellent

April

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping could have done a better job. Found clothing & bottle caps under the bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible check-in beware!

The receptionist didn't even acknowledge me standing at the front desk directly in front of her for a good 3-5 minutes as she continued a call on her personal cell phone. She finally took the confirmation page I had printed out I had set on the counter and began to work on the computer while still talking on the phone and never even greeting me. She finally said something after over 5 minutes of clicking around that the system was not working and thanked me for my patience. After 5 more minutes, she finally asked for my card and ID, but then said she couldn't chew the card to hold for incidentals but that she'd let me get my room card and I could pay that the next time I came to the front desk. I finally got to my room and prepared for bed when she called the room around 10:30 telling me I had to come back to the desk to pay at that time, which required getting redressed to go to the desk. It was a huge inconvenience and her lack of customer service and basic acknowledgement of me throughout the issue was unacceptable.
Stayed 1 night in Jun 2025

10/10 Excellent

DIANE

Stayed 1 night in May 2025

8/10 Good

Hermina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Wandae

Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jesus

Stayed 3 nights in May 2025

4/10 Poor

Sharmecka, Boston

Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. The location was perfect. The breakfast was awesome. Room was spacious and clean. Wpuld highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Tami, Clayton

Stayed 1 night in May 2025

10/10 Excellent

Rio

It's always great
Stayed 2 nights in May 2025

8/10 Good

Abdul Malik S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok, pool, proximity to beach and balcony in room are all things I look for in a hotel. The major issue I had was that the site stated there is a hot tub, but there is not! What is “pictured” and assumed to be a hot tub is “a child’s pool”!
Stayed 1 night in May 2025

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service
Nice public areas, friendly, helpful staff. Guest rooms could use an update. Noisy air conditioner. Breakfast decent, coffee not so much.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
It did not feel the room was properly cleaned ahead of time. When I checked in and entered my room, the toilet seat was up and it was clear the toilet was used and not flushed.
Stayed 2 nights in May 2025

6/10 Okay

Martha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Unclean

We reserved two rooms. One had a lot of hair on the bathroom floor, not swept. Other room had mildew on bed cover.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Amenities
Nice room
Stayed 1 night in May 2025

8/10 Good

MAURICE

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to Portsmouth Naval Hospital.
Stayed 1 night in May 2025

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a place to spend time with friends and families. Has a very strong bad smell, people smoking at the front door entrance of the Inn, no bathroom lobby for customers to use while waiting for their turn. This Inn needs a lot of improvement.
Stayed 4 nights in May 2025

4/10 Poor

Walter

Traveled with partner
Liked: Cleanliness
The advertising was false because it stated the the property was located 3.5 miles from the school that was attending the graduation ceremony. The hotel was 17 miles away. My room was located next to the laundry room and the washer and dryer was going on until 11pm. I complained and nothing was done.
Stayed 1 night in May 2025

2/10 Terrible

Latavia

Liked: Staff & service
Disliked: Cleanliness
Blood on the sheets
Stayed 1 night in May 2025

6/10 Okay

Paul

Business traveler, Traveled with partner
It was okay. We had a nice spacious room, in need of upgrades. The room seemed clean but all surfaces had a sticky texture
Stayed 1 night in May 2025

8/10 Good

Kari

Stayed 1 night in May 2025

2/10 Terrible

Jevonte

Stayed 2 nights in Apr 2025