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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Lobby
Laundry room
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
$71
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
100 Red Cedar Court, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪3 min drive‬
  • Place, Chesapeake Regional Medical Center
    ‪3 min drive‬
  • Place, Regent University
    ‪7 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Greenbrier
Along with 2 restaurants, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Waffle House - Onsite restaurant. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Waffle House

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Quality Chesapeake
Quality Inn Chesapeake
Quality Inn Hotel
Quality Inn Chesapeake
Quality Inn Hotel Chesapeake

Reviews

Quality Inn Reviews

5.8

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 737 reviews
Rating 8 - Good. 127 out of 737 reviews
Rating 6 - Okay. 125 out of 737 reviews
Rating 4 - Poor. 137 out of 737 reviews
Rating 2 - Terrible. 203 out of 737 reviews

Reviews

8/10 Good

Christine

Stayed 2 nights in Jun 2025

2/10 Terrible

RICHARD

Disliked: Cleanliness, property conditions & facilities
The room they assigned us was so filthy I refused to stay there. (Pee stains on the bed, dust all over the floor, note in the picture the hair in the bed above the pee stain. There were additional hairs on the wall of the bathroom. I did not take a photo of them.) When offered another room my request was, as long as it is non-smoking and clean. As soon as I open the door it reeked of smoke. Then I was told that that was all they had and I could leave since I couldn't stay there. I told them I did not want to be charged. They agreed, but then proceeded to charge me anyway. Expedia could not help me because the hotel GM said I checked in late, which by the way, I hadn't. I reached out to choice hotels, and they basically offered me points if I wanted to sign up, as if I would want to stay in another choice hotel. I finally called my credit card company and disputed the charge, and got it removed. This may not represent every Quality Inn, but I do not expect to ever find out! I have attached photos that show some of the dust on the floor, etc but the lighting does not really do it justice as how bad it was.
Stayed 1 night in Jun 2025

2/10 Terrible

Robert, Oakville

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

KAWAN

Quality inn is unprofessional

Wasn’t able to stay, I booked my room 10 days in advance. Quality inn cancelled my reservation without informing, I was told I got a phone call but no messages. Had to scramble for another place to stay in the middle of the night because quality was fully booked
Stayed 2 nights in Jun 2025

2/10 Terrible

Melva

Disliked: Amenities, property conditions & facilities
Crappy place!!!
Stayed 1 night in May 2025

2/10 Terrible

Falista

Traveled with group
There was a Spot on the counter looked like someone spit. I let the front desk know, asked for another room , I was told none available. Spider on the ceiling. The bathroom door looked like someone banged in to it, had holes. Very loud neighborhood. Not recommended.
Stayed 1 night in Jun 2025

2/10 Terrible

Willaim

Disliked: Cleanliness, amenities, property conditions & facilities
The first room i was given the window shade would not come down and the front desk person didnt want to give me another room. The next room had a telephone with no cord, a iron with no ironing board, a microwave that did not work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Clyde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Labeeb

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Veronica, Palmyra

Traveled with family
Liked: Cleanliness
Disliked: Amenities
They are remodeling but no coffee maker in rooms, breakfast very limited
Stayed 3 nights in Jun 2025

4/10 Poor

Leonard

Stayed 2 nights in May 2025

2/10 Terrible

Paul

Checked out as soon as I saw the room spelled like bleach. Totally didn't work. It was the worst room I ever saw in my life. Did not stay one minute. Still waiting on a refund
Stayed 2 nights in Jun 2025

2/10 Terrible

Ferdinand

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad shower no TV
Stayed 1 night in Jun 2025

8/10 Good

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raymar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the hotel was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Tony

Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Roger

Business traveler
Disliked: Staff & service
They charge a "service" fee above the rate paid to Expedia. Also must pay for a security deposit, but do not want to give you a receipt for it. Clerk struggled with the payment terminal. Very unprofessional.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Stayed 1 night in Apr 2025

4/10 Poor

Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

I was there for 4 nights and the only night room service came to clean to my room was the first day & that was because I called in to have someone come at around 3pm. Another thing I noticed was 2 cockroaches as soon as I got there. This was by far the worst hotel I’ve ever stayed in. As soon as I got there I had to ask for a broom to sweep my whole room. The were hair and dust all over the floor as if nobody had swept. Before I left I asked if I could get compensation and I did not get the help I needed. The owners & staff need to do better. I should be compensated full refunded on my first night when I seen those cockroaches and stayed across the street at the other hotel. I’m very much upset I feel like my trip was a waste:( Also there were some weird men on the 2nd floor. There was a guy that kept peeking through his door everytime I walked by making me super uncomfortable. DOO BETTERRR!!!!
Stayed 4 nights in Apr 2025

6/10 Okay

Gloria

Liked: Staff & service
Hair on the sheets & towels.
Stayed 1 night in Apr 2025