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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Exterior
Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Free daily buffet breakfast

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
100 Red Cedar Court, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪4 min drive‬
  • Regent University
    ‪9 min drive‬
  • Virginia Beach Town Center
    ‪15 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn

Hotel in Greenbrier West
Along with 2 restaurants, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Waffle House - Onsite restaurant. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Waffle House

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (36 inches high)
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Cleaning fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Quality Chesapeake
Quality Inn Chesapeake
Quality Inn Hotel
Quality Inn Chesapeake
Quality Inn Hotel Chesapeake

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 133 out of 661 reviews
Rating 8 - Good. 116 out of 661 reviews
Rating 6 - Okay. 108 out of 661 reviews
Rating 4 - Poor. 120 out of 661 reviews
Rating 2 - Terrible. 184 out of 661 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for the price!
Stayed 1 night in Jan 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Doors at the back of the building are not very secure.
Stayed 1 night in Jan 2025

10/10 Excellent

Faria

Liked: Cleanliness, staff & service, property conditions & facilities
safe, quite place and excellent supporting staff
Stayed 1 night in Jan 2025

2/10 Terrible

Charlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk had a poor attitude and displayed zero customer service skills.
Stayed 3 nights in Jan 2025

6/10 Okay

Andre

Business traveler
Disliked: Staff & service
The hotel had a strong weed smell and the breakfast was in boxes from the grocery store with yellow mark down stickers for quick sell.
Stayed 1 night in Jan 2025

8/10 Good

CL

Stayed 1 night in Dec 2024

8/10 Good

CL

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not bad for the best price!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room but nightmare for us.
Room and maintenance are AAA+ However, I requested the quiet room in the top floor. A woman out us third floor of the middle of the floor. Facing Waffle house. After 7:30 pm, we started hear slamming door. Ever fifteen minutes, we could hear it. Door is auto close and never sounded like that. We decided contact the front desk after 10pm. The front desk man had already received several complained. Front desk confirmed right next to our room #210, a man smoke goes out ever fifteen min til 1 or 2 am that I remember. Then we heard staring slamming door noise at 3:35 am. There were over 50 times of the sound right next to our room. We told the front desk to remove him or call policeman. He did not so so. We would not sleep at all. Next morning at 7 am we had breakfast. Homeless man was filling 4 bottles with orange juice and packed them together with four yogurts and some waffles. Homeless was governmental branded and got free thousand dollars of debit card. But this greedy homeless took so many foods from the breakfast place. We normal guests cannot stand it to see. We went back to the room soon. No wifi at all. Also, noise from people at the parking lot late night, people from Waffle House in the evening and a hotel house keeper woman who was blowing the leaves at 8 am made us another sleepless night at this hotel. Hotel operation and room were great. But the hotel guests are horrible. Hotel should contact the police to stop crazy hotel guest to harass others.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Marlon

Stayed 2 nights in Dec 2024

6/10 Okay

Berkehan

Business traveler
Liked: Staff & service, property conditions & facilities
Not bad
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Not for tourists
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Paid online for the room then as hit with a deposit fee upon arrival.
Stayed 1 night in Dec 2024

8/10 Good

T. Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I expected
The rooms was clean, and the staff was very friendly. However throughout the night their so guess in the next room arguing and fighting and then some men fussing outside at the waffle house restaurant. Quite disturbing but we managed to go back sleep. This was the first time I have experienced with this hotel. They did apologize. Which was welcomed. I wouldn't let this change my opinion about them.
Stayed 1 night in Dec 2024

10/10 Excellent

Agape

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues or complaints
Stayed 1 night in Dec 2024

2/10 Terrible

Kaitlyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took our concern of empty shampoo and conditioner, and bugs in the room to the front desk and we were kicked out.
Stayed 3 nights in Dec 2024

8/10 Good

Ronnie

Stayed 3 nights in Dec 2024

8/10 Good

Morgan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Stayed 2 nights in Dec 2024

8/10 Good

Martinis T

Liked: Cleanliness
It's nice and quiet but under renovations
Stayed 1 night in Dec 2024

2/10 Terrible

K

Disliked: Cleanliness, staff & service, property conditions & facilities
nasty disgusting stains on the sheets and towels. paid a month in advance for my room to be given away and i was given a dirty 3rd floor room with no elevator and was told i could not and would not be accommodated in any type of way. told the guy the room was dirty he just looked at me crazy and said o sorry in broken english. i asked for a manager and a room switch and was told no that this was the only room left. terrible service and even worse rooms. no comforters on the beds air conditioner smelled like urine. there was bits of hair on things in the room. just completely gross. i would not ever recommend this quality inn to anyone
Stayed 1 night in Dec 2024

2/10 Terrible

Ali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Daniel Vicente

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost exactly between the Norfolk Airport and the place I was going to be that weekend. Staff was friendly and very helpful. Although we didn't really need anything for our room. They even upgraded on our room for free just because they were able to. Super kind of them. I Love staying here when I visit Virginia.
Stayed 4 nights in Dec 2024