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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Exterior
Free daily buffet breakfast
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
100 Red Cedar Court, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪3 min drive‬
  • Regent University
    ‪7 min drive‬
  • Veterans United Home Loans Amphitheater at Virginia Beach
    ‪18 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn

Hotel in Greenbrier West
Along with 2 restaurants, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Waffle House - Onsite restaurant. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Waffle House

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (36 inches high)
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Cleaning fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Quality Chesapeake
Quality Inn Chesapeake
Quality Inn Hotel
Quality Inn Chesapeake
Quality Inn Hotel Chesapeake

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 136 out of 670 reviews
Rating 8 - Good. 117 out of 670 reviews
Rating 6 - Okay. 110 out of 670 reviews
Rating 4 - Poor. 123 out of 670 reviews
Rating 2 - Terrible. 184 out of 670 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Room comfort

Find a better place for your money

First we noticed after check in, the door to enter the bldg didnt lock so anyone can come into the bldg. There were no towels, which the housekeeper was very helpful and gave us immediately. Floors were dirty & sticky. trash bag was actually ice bucket bag. attempting to iron clothes for plans we had, ironing board fell to floor, had no screws in legs. Tried to phone office, no answer. Couldnt get tv to work, went to office, he came with an attitude saying "you have to push this first" was a reset button. How should we have known? Mattress is hard and lumpy, couldnt sleep. Next morning, take a shower, shampoo and conditioner dispensers hang in shower, go to wash hair, shampoo bottle is crushed in and not a drop of shampoo. Go to office just to ask for some shampoo. Asst mgr asks didnt i notice last night on checkin. I say No, didnt take shower til this am, he starts yelling how does he know his people did it and i didnt use the whole bottle. I said look at my hair, its not even wet, the bottle was crushed so obviously they just didnt replace it. He says if you dont like it leave, i dont put up with disrespect in my hotel. I said im not disrespecting you, but im telling you they had to see it was empty. Again he got rude and yelled so i walked away and back to room. The there was packets of coffee ,sugar and creamer but no coffeemaker to make coffee. If any vaping ,smoking or weed on property, $250 fine. Hallways smell like weed. Smell came in our rm so i told him. He was rud
Stayed 5 nights in Jan 2025

10/10 Excellent

Faria

Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and I wasn’t bothered if I needed housekeeping I would let them know otherwise. It was a pleasant stay would stay again if I’m in the neighborhood.
Stayed 18 nights in Jan 2025

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I tried to work with the Owner because I was in a jam and needed a room immediately and wouldn't need to best of rooms however the floors were covered in dirt chunks, the blankets and sheets had dirt between them and half the power and lights in the room didn't work. My wife was harassed on a number of occasions by other dangerous and rowdy guest Everytime she left the room for something.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel at budget price. Clean, comfy bed. Friendly staff. The walls are thin so you can hear everything happening outside/in the hallway. But if you bring earplugs there are no issues.
Stayed 2 nights in Jan 2025

10/10 Excellent

CR HOME

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
I always have a wonderful stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Kali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality for the price!
Stayed 1 night in Jan 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Lisa

Doors at the back of the building are not very secure.
Stayed 1 night in Jan 2025

10/10 Excellent

Faria

Liked: Cleanliness, staff & service, property conditions & facilities
safe, quite place and excellent supporting staff
Stayed 1 night in Jan 2025

2/10 Terrible

Charlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk had a poor attitude and displayed zero customer service skills.
Stayed 3 nights in Jan 2025

6/10 Okay

Andre

Business traveler
Disliked: Staff & service
The hotel had a strong weed smell and the breakfast was in boxes from the grocery store with yellow mark down stickers for quick sell.
Stayed 1 night in Jan 2025

8/10 Good

CL

Stayed 1 night in Dec 2024

8/10 Good

CL

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not bad for the best price!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room but nightmare for us.

Room and maintenance are AAA+ However, I requested the quiet room in the top floor. A woman out us third floor of the middle of the floor. Facing Waffle house. After 7:30 pm, we started hear slamming door. Ever fifteen minutes, we could hear it. Door is auto close and never sounded like that. We decided contact the front desk after 10pm. The front desk man had already received several complained. Front desk confirmed right next to our room #210, a man smoke goes out ever fifteen min til 1 or 2 am that I remember. Then we heard staring slamming door noise at 3:35 am. There were over 50 times of the sound right next to our room. We told the front desk to remove him or call policeman. He did not so so. We would not sleep at all. Next morning at 7 am we had breakfast. Homeless man was filling 4 bottles with orange juice and packed them together with four yogurts and some waffles. Homeless was governmental branded and got free thousand dollars of debit card. But this greedy homeless took so many foods from the breakfast place. We normal guests cannot stand it to see. We went back to the room soon. No wifi at all. Also, noise from people at the parking lot late night, people from Waffle House in the evening and a hotel house keeper woman who was blowing the leaves at 8 am made us another sleepless night at this hotel. Hotel operation and room were great. But the hotel guests are horrible. Hotel should contact the police to stop crazy hotel guest to harass others.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Marlon

Stayed 2 nights in Dec 2024

6/10 Okay

Berkehan

Business traveler
Liked: Staff & service, property conditions & facilities
Not bad
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Not for tourists
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Paid online for the room then as hit with a deposit fee upon arrival.
Stayed 1 night in Dec 2024

8/10 Good

T. Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I expected

The rooms was clean, and the staff was very friendly. However throughout the night their so guess in the next room arguing and fighting and then some men fussing outside at the waffle house restaurant. Quite disturbing but we managed to go back sleep. This was the first time I have experienced with this hotel. They did apologize. Which was welcomed. I wouldn't let this change my opinion about them.
Stayed 1 night in Dec 2024

10/10 Excellent

Agape

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues or complaints
Stayed 1 night in Dec 2024