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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Laundry room
Fitness facility
Fitness facility
Exterior
Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
$68
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
100 Red Cedar Court, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪3 min drive‬
  • Chesapeake Regional Medical Center
    ‪3 min drive‬
  • Regent University
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Greenbrier
Along with 2 restaurants, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Quality Inn offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Quality Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Waffle House - Onsite restaurant. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Waffle House

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Quality Chesapeake
Quality Inn Chesapeake
Quality Inn Hotel
Quality Inn Chesapeake
Quality Inn Hotel Chesapeake

Quality Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 142 out of 725 reviews
Rating 8 - Good. 125 out of 725 reviews
Rating 6 - Okay. 122 out of 725 reviews
Rating 4 - Poor. 135 out of 725 reviews
Rating 2 - Terrible. 201 out of 725 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Leonard

Stayed 2 nights in May 2025

2/10 Terrible

Paul

Checked out as soon as I saw the room spelled like bleach. Totally didn't work. It was the worst room I ever saw in my life. Did not stay one minute. Still waiting on a refund
Stayed 2 nights in Jun 2025

2/10 Terrible

Ferdinand

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad shower no TV
Stayed 1 night in Jun 2025

8/10 Good

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raymar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the hotel was very clean.
Stayed 1 night in May 2025

10/10 Excellent

Tony

Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Roger

Business traveler
Disliked: Staff & service
They charge a "service" fee above the rate paid to Expedia. Also must pay for a security deposit, but do not want to give you a receipt for it. Clerk struggled with the payment terminal. Very unprofessional.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Stayed 1 night in Apr 2025

4/10 Poor

Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

I was there for 4 nights and the only night room service came to clean to my room was the first day & that was because I called in to have someone come at around 3pm. Another thing I noticed was 2 cockroaches as soon as I got there. This was by far the worst hotel I’ve ever stayed in. As soon as I got there I had to ask for a broom to sweep my whole room. The were hair and dust all over the floor as if nobody had swept. Before I left I asked if I could get compensation and I did not get the help I needed. The owners & staff need to do better. I should be compensated full refunded on my first night when I seen those cockroaches and stayed across the street at the other hotel. I’m very much upset I feel like my trip was a waste:( Also there were some weird men on the 2nd floor. There was a guy that kept peeking through his door everytime I walked by making me super uncomfortable. DOO BETTERRR!!!!
Stayed 4 nights in Apr 2025

6/10 Okay

Gloria

Liked: Staff & service
Hair on the sheets & towels.
Stayed 1 night in Apr 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jacob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

MATTHEW, Edwardsville

Stayed 4 nights in Mar 2025

6/10 Okay

MATTHEW, Edwardsville

Traveled with family
Disliked: Amenities
You get your money's worth for a bargain hotel. However, I did not like the surprise $20 service charge, payable at check-in. I did not like the free breakfast - no hot food except the waffle machine, no high-protein food at all (no eggs, no bacon or sausage, no yogurt). I did not like the man at the front desk overnight - I think he said whatever he needed to say to get the person in front of him to go away, regardless of how true or false it was.

8/10 Good

Tyell

Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremiah, Rome

Stayed 1 night in Mar 2025

10/10 Excellent

Traivonte

Stayed 1 night in Mar 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 4 nights in Feb 2025

6/10 Okay

corine

Stayed 1 night in Mar 2025

10/10 Excellent

corine

Traveled with family
These people make u pay incidental fee and when I checked out they kept it
Stayed 1 night in Mar 2025

2/10 Terrible

Adrienne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room for my father so he could come to my husband's funeral after his unexpected passing. A barking dog in another room kept my father up all night. My father asked the front desk if he could switch rooms. They told him that he "can't complain" and they kicked him out of the hotel. This was extremely stressful for me during an already traumatic time. I called the front desk to explain the situation and hope for some empathy for the situation and they were equally as rude uncaring with me. When asked for the official name of the business, they said there is no official name. This is the worst experience I've ever had dealing with customer service.
Stayed 3 nights in Mar 2025