Quality Suites Lake Wright - Norfolk Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites Lake Wright - Norfolk Airport

Exterior
Indoor pool, sun loungers
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
1521 Premium Outlets Blvd, Norfolk, VA, 23502
  • Virginia Wesleyan University
    8 min walk
  • Lake Taylor Hospital
    2 min drive
  • Norfolk Premium Outlets
    6 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    5 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 336 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Suites Lake Wright - Norfolk Airport

Hotel in Northwest
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Lake Wright - Norfolk Airport offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Quality Suites Lake Wright - Norfolk Airport features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 5231 square feet (486 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary self parking is available on site.

Quality Suites Lake Wright - Norfolk Airport has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5,231 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lake Wright
Quality Suites Lake Wright
Quality Suites Lake Wright Hotel
Quality Suites Lake Wright Norfolk
Quality Inn Norfolk
Quality Suites At Lake Wright Hotel Norfolk
Quality Suites Lake Wright Norfolk Airport Hotel
Quality Suites Lake Wright Norfolk Airport
Quality Suites Wright Norfolk
Quality Suites Lake Wright - Norfolk Airport Hotel
Quality Suites Lake Wright - Norfolk Airport Norfolk
Quality Suites Lake Wright - Norfolk Airport Hotel Norfolk

Quality Suites Lake Wright - Norfolk Airport Reviews

Reviews

5.4
Rating 10 - Excellent. 151 out of 1003 reviews" "
Rating 8 - Good. 166 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 170 out of 1003 reviews" "
Rating 2 - Terrible. 338 out of 1003 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service
Definitely cheap for a suite. So you get what you paid for. little things like bathroom door I had to push like He-man to get in. Dresser drawer wouldn’t pull out. Coffee machine missing the piece to hold coffee in. Living room gets warm if bedroom door shut. Breakfast was suppose to be served til 10am. We went at 930 and they were putting it up. I stated I thought breakfast was til 930 and the person behind it just ignored me and continued to take away food. So even though little things like that I would definitely stay again because of location and the cost is great for a suite. Daily room service is nice. The receptionist was nice. All in all I like the place as the little things don’t outweigh the overall stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Stayed 1 night in Aug 2024

10/10 Excellent

Dorothea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Erin

Liked: Cleanliness
Nothing to say. No restrooms available at check in???
Stayed 2 nights in Sep 2024

8/10 Good

Tanaye

Stayed 3 nights in Aug 2024

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My family was bite for bed bugs.. Manager wasn't in the property
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities
Bed bug in every room
Stayed 2 nights in Aug 2024

8/10 Good

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very helpful. Breakfast was good. The indoor pool was was nice. There was a store near the front desk for snacks and drinks. Lots of places near to eat and a very short drive to shopping at the outlets. The rooms were comfortable. The hotel was fine for what we needed. Looks like the ownership changed and things need to be updated but that didn't cause us any issues.
Stayed 3 nights in Aug 2024

4/10 Poor

Jacci

Disliked: Staff & service, property conditions & facilities
I called the number online and was directed to a call center. I advised the agent of a late arrival and was told I was ok until 7 a.m., now if he meant 7 pm, is not for me to decide. I was pumping gas about 25 mins from property and missed a call. I immediately called back, was hung up on, and upon reaching the front desk I informed him that I was en route and assured that he saw my reservation. Now, upon arrival the cost is more than quoted and I'm being told by THE SAME guy who I had JUST spoken to that my reservation was cancelled when I didn't answer and they created a new one (when I called back I guess). Well, when was someone going to inform me? He did not honor my initial rate and advised cancelling and trying again (on Labor Day weekend, yeah right). When checking out I noticed an empty beer box propping the back door and stupid me kicked it outta the way, bc I was unable to use my key (and it was raining). So I move my car to the front and inform the front desk. The agent said she can "send a signal"...now how exactly does that help me when I'm standing in the front lobby now? I was not pleased with treatment of the staff. Guests were friendly and some staff were cordial, but I will NOT stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jermon

Disliked: Staff & service, amenities, property conditions & facilities
Completely horrible experience and staff was rude
Stayed 5 nights in Aug 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the helpfulness of the staff and they did keep the site very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will nit recommend this property to anyone. Hallway, dining area and entryway floors visibly dirty during entire stay. Room coffee maker dirty. Air conditioning unit dirty and vents were broken. Microwave filthy and had to be changed out. Couch extremely soiled. Customer service curt and cobdescending except two staff members.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mike

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting,my first and last time I’ll never go back
Stayed 2 nights in Aug 2024

2/10 Terrible

Brion

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived at the property, people were in their cars smoking weed and playing loud music. I looked past it and headed inside to the front desk. The lobby feels more like an old bus station that was never remodeled. The smell of mildew and cheap cleaning supplies mask the unmistakable order of weed. The check-in process was smooth. The young lady at the desk was courteous and attentive. I get on the elevator... It was torn up! vandalism scratches and marks were all over. The hallway looked run down with filthy carpets and dim lighting. The room was a great size, but that's where the appeal ended. The furniture had stains, hair, and crumbs all over. The walls were covered in random splatters and the carpet was FILTHY! I was traveling with a 2-year-old who would find a needle in a haystack if given the opportunity. There's no way he's staying in a room filled with the remnants of snacks past! I inspected the bed... more hair and crumbs. I checked the hand washing station...the towels looked used and the sink was covered in a random pink substance. At this point, I knew I would not be staying. The icing on the cake was that on my trip back to the lobby, another guest was holding a folded napkin with a bedbug she found in her room. Needless to say, I will NEVER stay here again. I was granted a full refund with no issues and found another hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Yumna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

2/10 Terrible

Cortenay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a Better Place to Stay
When we checked in it took an hour to get our room key. No receipts because I booked on line. The place was DISGUSTING. The carpet was stained and the elevator floors were really sticky. Go to our room and get off elevator and there is trash everywhere. Bathroom fan hasn’t been cleaned in years. Refused to take a shower due to cleanliness of the shower. Checked out again no receipt. Receptionist was rude.
Stayed 2 nights in Aug 2024

8/10 Good

Santa

Traveled with family
Stayed 2 nights in Jul 2024

4/10 Poor

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
I was traveling, and told that breakfast was 6-9, I waited until 615 and no breakfast. Faucet in room was not bolted down.
Stayed 1 night in Aug 2024

8/10 Good

Adrian, Manassas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect with this place, except some of the people that stays here leave a strong smell of Marijuana that reeks loby, elevators. They should control more this because there are families and kids that stay here too. Also pillows are way to small.
Stayed 3 nights in Aug 2024

2/10 Terrible

Luciana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty no clean sheets burn marks and bodily fluids all over. This is definitely a HOtel if you get my drift. Couldn’t even stay currently waiting on Expedia to refund me my money
Stayed 2 nights in Aug 2024

6/10 Okay

Maria, San Juan

Liked: Staff & service
Stayed 1 night in Aug 2024