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Red Roof Inn Norfolk - Portsmouth

2.0 star property

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Photo gallery for Red Roof Inn Norfolk - Portsmouth

Lobby
Vending machine
Superior Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, free cribs/infant beds
Interior
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
$78
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
925 London Boulevard, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪13 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, free cribs/infant beds

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Deluxe Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Deluxe Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout drapes, free cribs/infant beds

Superior Room, 1 King Bed, Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Norfolk - Portsmouth

Portsmouth hotel with free self parking
Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, express check-out, and free newspapers are onsite.
Red Roof Inn Norfolk - Portsmouth offers 57 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Red Roof Inn Norfolk - Portsmouth features a vending machine, a picnic area, and coffee/tea in a common area. Wireless Internet access is complimentary. This Portsmouth hotel also offers complimentary newspapers in the lobby, laundry facilities, and express check-in. Onsite self parking is complimentary.

Red Roof Inn Norfolk - Portsmouth has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Norfolk - Portsmouth Reviews

Reviews

5.8
Rating 10 - Excellent. 124 out of 532 reviews
Rating 8 - Good. 96 out of 532 reviews
Rating 6 - Okay. 70 out of 532 reviews
Rating 4 - Poor. 56 out of 532 reviews
Rating 2 - Terrible. 186 out of 532 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

anita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Business traveler
Stayed 3 nights in Jul 2025

8/10 Good

Shawntez

Liked: Staff & service
Solo male traveler. Was great for what it was as a cut rate hotel. Clean sheets, nice staff. It’s kinda in the hood but the world is a ghetto lol. Great value for the price
Stayed 2 nights in Aug 2025

2/10 Terrible

Edwin

Stayed 3 nights in Aug 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night to rest. But that’s it.

Bedframe was broken mattress itself was uncomfortable. TV didn’t work light above the bed did not work bathtub drain was very slow to drain commode had to be flush multiple times for one single use. Stay was OK for just a night but not good enough for a vacation or a trip. Asked service attendant to help come fix TV, and he said he would be there shortly to do so, and he never came to assist would not really recommend this for anybody
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The area is not very safe. Mostly people living in the hotel. Kids running around yelling in the halls late at night. Beds were bad. It was ok for a one night stay.
Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Liked: Amenities
It is in a tough part of town.
Stayed 1 night in Aug 2025

6/10 Okay

Ranada, Palatka

Stayed 3 nights in Jul 2025

2/10 Terrible

ALEJANDRA R.

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There are roaches everywhere in this hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
its smell like roach spray and incense all threw that place them they have the nerve to ask for a deposit.......not going back their for the price they asking for no.more its was a terrible experience
Stayed 1 night in Jul 2025

2/10 Terrible

Ashley

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend nightmare

The staff was terrible to deal with. After many calls and communication with them they still tried to cancel our reservation. When we finally got that figured out we went to our room and it just kept getting worse. The smoke detector missing but the wires hanging out of the ceiling for it. Stains all over the sheets and blankets. Burns in the bathroom soap dispensers. Tried to use the microwave and the food got stuck in it so we took the microwave to the front desk where we were told to give him 10 minutes he will get it out. Oh, and the toilet paper that was left for us to use from the people prior. We are frequent flyers of Red Roof but that came to an abrupt end after this nightmare of a weekend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlenni

Liked: Cleanliness
Excellent
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. It got a little noisey first night, but after that it was fine. Only issue i had was the remote did not turn the tv on our off and the volume button did not work.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
When we arrived, there was a sign on the outside of the hotel showing that it was recently remodeled when we check into our room you could tell that somethings were updated, but the room was not fully remodeled. The bathroom look like has been damaged and nothing‘s been fixed and the walls in the room look like that you were just painted over nothing like it feels fully remodeled.
The sign that states that the hotel was fully remodeled
The wall looks like it was just plastered on really quick
Somebody just came up with a two pieces of wood on the wall to hold this thing up
Rusty
Stayed 1 night in Jul 2025

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean comfortable room. Within walking distance of restaurants, and retail stores.
Stayed 3 nights in Jul 2025

10/10 Excellent

Durin

Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
No one at check in at 6:30pm, had to wait over 10 minutes. Terrible area, bathroom was dirty, would not stay there again or recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Gedal

Stayed 1 night in Jun 2025

2/10 Terrible

David

Traveled with family
Disliked: Staff & service, room comfort

Terrible hotel

I get there check in management states no one is allowed in room but one person I booked 2 bedrooms and had my wife and 3 kids with me which was over the limit the hotel allowed unwritten and nothing posted stating that of such in lobby or online just want my refund for bad marketing
Stayed 1 night in Jun 2025

10/10 Excellent

Tracie

Stayed 2 nights in Jun 2025

4/10 Poor

julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need of repair and updating.

In need of repair and update. The neighborhood was not good. I didn't wander far at night.
Stayed 1 night in May 2025

6/10 Okay

Zachery or Emilee

Traveled with family
Liked: Staff & service
It’s kind of ghetto area… pretty sure we smelled pot the entire stay. The staff were very friendly, and the rooms were ok. The beds killed our backs, but that might be an “us” problem lol. The TV remote didn’t work… so we just watched one channel. We were only given 2 towels, and everything had stains. It’s fine for a night though, we’ve definitely stayed in worse.
Stayed 1 night in Jun 2025

4/10 Poor

Diana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family emergency

The rooms need some TLC The property needs some TLC.
Stayed 4 nights in Jun 2025

6/10 Okay

Fungiso

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Someone left the room i got in smelly with mariuana or something
Stayed 3 nights in Jun 2025