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Residence Inn Norfolk Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Property amenity
Suite, 1 Double Bed | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Lobby
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Chrysler Museum of Art
    ‪5 min walk‬
  • Norfolk Scope
    ‪7 min walk‬
  • The NorVa
    ‪8 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed

  • 678 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

Pool
Hot Tub
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1002)
The price is $134
per night
$157 total
includes taxes & fees
Jan 25 - Jan 26
Courtyard by Marriott Norfolk Downtown

About this property

Residence Inn Norfolk Downtown

3-star Norfolk hotel with in-room kitchens
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Residence Inn Norfolk Downtown features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Residence Inn Norfolk Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 831 reviews" "
Rating 8 - Good. 244 out of 831 reviews" "
Rating 6 - Okay. 70 out of 831 reviews" "
Rating 4 - Poor. 43 out of 831 reviews" "
Rating 2 - Terrible. 39 out of 831 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Curtis L

Traveled with partner
Liked: Cleanliness, staff & service
Nice to have parking across street - the AC in the room never went off no matter how low we set the temperature plus the one AC vent blows directly onto the bed directly where you sleep
Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is showing its age, but the staff were very nice, helpful and friendly. The location is convenient to many downtown Norfolk restaurants and bars.
Stayed 3 nights in Sep 2024

8/10 Good

Reafus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valencia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable beds
Stayed 1 night in Aug 2024

6/10 Okay

Robin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Property was nice. The only issue I had was the cleanliness of the hotel room. The washcloths had makeup on them and Im guessing got washed and folded and placed back in circulation. The tub resin was peeling and the vent in the bathroom you could see the pile of dust in there.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this hotel for being near the area we had meducal appointments. Parking was available at no cost. Room had an excellent layout and comfortable. Will stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Harold

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS IN TWO DIFFERENT ROOMS
BEWARE HOTEL HAS BED BUGS!! TWO DIFFERENT ROOMS!! FIRST ROOM HAD A BLOODY MATTRESS AND BED BUGS. SECOND ROOM HAD ONLY BED BUGS!! MY AUNT SHOWED THE FRONT DESK STAFF PICTURES AND THEY SAID THEY HAD TO INVESTIGATE BUT NEVER LEFT THE DESK IN ORDER TO SEE FOR THEMSELVES. ONLY ONE ELEVATOR WORKED. WORST EXPERIENCE AT A MARRIOTT EVER. NICE LOOKING BUT UNDER THE SURFACE MORE LIKE MOTEL 6. WE HAVE PHOTOS BUT THE SITE WONT LET ME LOAD THEM HERE.
Stayed 1 night in Aug 2024

8/10 Good

Wade

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints. I would recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Kev

Liked: Staff & service, property conditions & facilities
Nice place bedding needed sum work but other thanbthat solid stay. If price is good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kaylo

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Very nice, convenient to restaurant and concert venue plus dog friendly.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Business traveler
Liked: Staff & service, room comfort
Hotel is fine, getting a bit dated, room was not serviced / cleaned or replenished for 4 days. Staff pleasant and helpful. Only one lift working
Stayed 4 nights in Jul 2024

6/10 Okay

Ningerh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the only 2 elevators was down. There is no service elevator, either. The rush hour waiting on the elevator was terrible. The staircase access was hidden from the lobby.
Stayed 1 night in Jul 2024

4/10 Poor

Yeraidyn

Disliked: Staff & service
Stayed 9 nights in Jun 2024

8/10 Good

Clemon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Didn't like the stained cushions on sofa and chair
Stayed 2 nights in Jun 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit. Staff were friendly and accommodating. We were unaware of off-site parking prior to booking. There was no local information in suite or readily available. However, we would probably visit again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel makes me feel like im at home. I would definitely recommend staying here.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No ac upon arrival
Stayed 7 nights in Jun 2024

10/10 Excellent

David and Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. All amenities available.
Stayed 5 nights in May 2024