Sheraton Norfolk Waterside Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.
This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 35005 square feet (3252 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Parking is available onsite for a surcharge.
Sheraton Norfolk Waterside Hotel is a smoke-free property.
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Valet parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).