SpringHill Suites Marriott Norfolk Old Dominion University

3.0 star property

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Exterior
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
4500 Hampton Blvd, Norfolk, VA, 23508
  • Old Dominion University
    ‪1 min walk‬
  • Norfolk Scope
    ‪5 min drive‬
  • Waterside District
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

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About this property

SpringHill Suites Marriott Norfolk Old Dominion University

3-star Norfolk hotel steps from Old Dominion University
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
SpringHill Suites Marriott Norfolk Old Dominion University offers 114 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites Marriott Norfolk Old Dominion University features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 650 square feet (60 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Marriott Norfolk Old Dominion University is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
SpringHill Suites Marriott Norfolk Old Dominion University has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10.60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Norfolk Old Dominion University
SpringHill Suites Marriott Old Dominion University
SpringHill Suites Marriott Old Dominion University Hotel
SpringHill Suites Marriott Old Dominion University Hotel Norfolk
SpringHill Suites Marriott Norfolk Old Dominion University Hotel
SpringHill Suites Marriott Old Dominion University Hotel
SpringHill Suites Marriott Old Dominion University
SpringHill Suites Marriott Norfolk Old Dominion University Hotel
Hotel SpringHill Suites Marriott Norfolk Old Dominion University

SpringHill Suites Marriott Norfolk Old Dominion University Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 992 reviews
Rating 8 - Good. 290 out of 992 reviews
Rating 6 - Okay. 94 out of 992 reviews
Rating 4 - Poor. 38 out of 992 reviews
Rating 2 - Terrible. 30 out of 992 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Charles, RICHMOND

Business traveler, Traveled with family
This Marriot Hotel is a typical inner-city College area hotel. All room amenities are average BUT no clock or radio and minimal/cheap coffee maker (must get stolen). Has a small kitchen sink but no dish towels or paper towels. Only two SMALL glasses in cabinet. WHY HAVE THE CABINET....just empty space. Other than close to ODU (across street) no recommendations for staying there. Room layout was CRAMPED with their effort to make sitting area separate from beds. Maybe HIGHER PRICED rooms are better.
Stayed 1 night in Dec 2024

10/10 Excellent

CAROL ANNE, bristow

Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the staff was wonderful, helping us locate the therostat, for heat on time when we call for wash cloth never no long wait even checking in wverything was nice even the contnential breakfast .
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

DaiShaneak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice this year, just to get away from the chaos of having roommates. Thank you for being my home away from home!
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Traveled with family
Disliked: Property conditions & facilities
Room appears run down, stains on walls and ceilings. Shower had warm water, not hot. Hotel desk said that’s the best it will get. Walls were thin, noises from the room next door.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and just what we needed for a night stay.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel does not offer "standard " amenities. No creamer/sugar/stirrer for coffee in room. Only 2 cups for coffee, none for water, brushing teeth, etc. No hair dryer. Room was neat and clean just a little aged. Comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhijiang, HERNDON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location to the university
Stayed 1 night in Nov 2024

6/10 Okay

Bryan

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Rick, Atlanta

Liked: Cleanliness, staff & service
Some items in the room did not work like light bulbs had not been changed. Also, the pool was closed for repairs. But otherwise, it was a good place to stay and very clean and service was good.
Stayed 3 nights in Nov 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
TV would pause very frequently when trying to stream a movie in our room. Made it unwatchable.
Stayed 1 night in Nov 2024

6/10 Okay

Guy

Traveled with family
Liked: Staff & service
Property is just a bit rundown. Could use a refresh. Service was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

4/10 Poor

MICHAEL

Stayed 2 nights in Nov 2024

6/10 Okay

Dominique

Business traveler, Traveled with family
Had no coffee in the room, no sheets for pull out and the pillows were pretty bad
Stayed 1 night in Nov 2024

2/10 Terrible

David

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hotel property was nice. Checked in at 3pm and unpacked and went to dinner. Came back at 11 pm and as we were getting into bed found bedbug in bed. Took one to front desk and staff at desk acknowledged what it was and moved us to another room. Was told manager would call us in morning. Never got call. Sent another message to them and got a email stating that they take these seriously and will investigate. Never asking about us! We were worried entire trip that we had bugs in our luggage or clothes. No compassion by front desk leader about our stuff or our worries.
Stayed 2 nights in Nov 2024

8/10 Good

Napolean

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice for the purpose.
The hotel itself is a bit dated, not the cleanest, but perfect for my purpose of being close to ODU campus. Staff was VERY polite and accommodating.
Stayed 2 nights in Oct 2024

4/10 Poor

Johnnie

Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast at the hotel ends at 9:30am. This is very early for someone who is traveling. I think that a more reasonable and realistic time is 10:30am. I heard some of the others at the hotel complaining about this as well. If you don’t want to serve breakfast don’t. This type of behavior leads me to believe that you really do not want to serve breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

Katherine

Stayed 1 night in Oct 2024

4/10 Poor

Johnnie

Liked: Cleanliness, staff & service
The hotels business center is 2 outdated computers in the corner of the dining room. This is not a convenient way to conduct business. The computer has Windows 8 as an operating system. Upgrades and updates to the computers are needed. I was surprised that a hotel that is located in the midst of a college campus, has outdated computers.

8/10 Good

Raagni

Stayed 2 nights in Aug 2024