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The Westin Virginia Beach Town Center

4.0 star property

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Photo gallery for The Westin Virginia Beach Town Center

Lobby
Pillowtop beds, in-room safe, desk, iron/ironing board
Reception
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4535 Commerce St, Virginia Beach, VA, 23462
  • Sandler Center for the Performing Arts
    ‪3 min walk‬
  • Virginia Beach Town Center
    ‪4 min walk‬
  • Princess Anne Plaza Shopping Center
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin, Room, 1 King Bed

Westin, Room, 1 King Bed | Pillowtop beds, in-room safe, desk, iron/ironing board

Westin, Room, 1 King Bed

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Virginia Beach Town Center

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1004)
The price is $193
per night
$225 total
includes taxes & fees
Mar 8 - Mar 9
Hilton Garden Inn Virginia Beach Town Center

About this property

The Westin Virginia Beach Town Center

4-star hotel in Northwest
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Housekeeping is available on request.
The Westin Virginia Beach Town Center offers 236 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Virginia Beach Town Center features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 11266 square feet (1047 square meters) include conference space. This Art Deco hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

The Westin Virginia Beach Town Center is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Westin Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Westin Restaurant

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,266 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 25 per person
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Hotel Virginia Beach Town Center
Westin Virginia Beach Town Center
Virginia Beach Westin
Westin Virginia Beach Town Hotel Virginia Beach
Westin Virginia Beach Town Center Hotel
Virginia Beach Westin
The Westin Virginia Beach Town Center Hotel
The Westin Virginia Beach Town Center Virginia Beach
The Westin Virginia Beach Town Center Hotel Virginia Beach

The Westin Virginia Beach Town Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good product terrible service
I reserved the room on Hotels.com app and paid with my credit card on file. At check in the front desk took my card for incidentals and instead charged me for the room rate. After realizing their mistake, I went to the front desk where they acknowledged the accident and said they would correct it. At check out they still hadn’t corrected the issue, but apologized and assured me it would be resolved. It is now a day later and it is still on my card. I am disputing it with the credit card company. At two a.m. I went in search of a soda machine. The front desk attendants told me there weren’t any, but they could sell me a can from “the back”. I agreed, but then they informed me I could only pay cash. No card and no room charge? Since I didn’t have cash they directed me to a 7-11 two blocks away and told me to “put up my hood because it’s cold out”. Simply put, this hotel lacks any and all customer service. It is a beautiful, clean and comfortable hotel. Sadly it is in dire need of employee training.
Stayed 1 night in Nov 2024

8/10 Good

Lance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when staying in Virginia Beach. Easy access to the highway and walking distance to many restaurants and shops. Rooms are comfortable and clean. Hotel amenities with gym, pool and onsite restaurant are wonderful. Best memories made here at the hotel!

10/10 Excellent

Fabian

Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but…
Great location, steps away from the Sandler Center. Check-in was relatively quick but the elevators were malfunctioning and we couldn’t get to our room until escorted there by a front desk employee. The room was spacious, clean and quiet, but when I wanted to tip the housekeeping staff, I couldn’t get the ATM to give me money and the front desk suggested I go “buy something” at the Walgreens and get some cash there. Didn’t have a chance to eat at the hotel restaurant but the woman serving at the Starbucks kiosk was delightful
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher Wayne, JACKSONVILLE

Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gotta love a Westin
The Westin did not disappoint. The staff were friendly and helpful. The check in was quick and the room was clean and comfortable. We will be staying there again the next time we’re in VA Beach.
Stayed 1 night in Oct 2024

10/10 Excellent

herbert, manteo

Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Sandler center and outstanding restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

Louie D

Stayed 2 nights in Sep 2024

10/10 Excellent

Barton

Stayed 1 night in Sep 2024

10/10 Excellent

Elender

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the customer service was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

shemariah rose

Liked: Staff & service, property conditions & facilities
Staff was super helpful and very welcoming! Hats off to them for providing nothing but excellent customer service. I will be staying at this property for future trips to Virginia-Beach.
Stayed 1 night in Sep 2024

10/10 Excellent

Queen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Quiet. The most comfortable bed ever. Great location. High class hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love to stay hear always clean and smells good and convenient to walk to bars, restaurants, shopping.
Stayed 1 night in Jun 2024