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Tru By Hilton Norfolk Airport

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Coffee service
Business center
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪5 min walk‬
  • Virginia Wesleyan University
    ‪9 min walk‬
  • Lake Wright
    ‪1 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

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Home2 Suites by Hilton Norfolk Airport

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (570)
The price is $133
per night
$156 total
includes taxes & fees
Feb 14 - Feb 15
Home2 Suites by Hilton Norfolk Airport

About this property

Tru By Hilton Norfolk Airport

Hotel in Northwest
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in. Onsite self parking is complimentary.

Tru By Hilton Norfolk Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 428 reviews" "
Rating 8 - Good. 118 out of 428 reviews" "
Rating 6 - Okay. 29 out of 428 reviews" "
Rating 4 - Poor. 17 out of 428 reviews" "
Rating 2 - Terrible. 18 out of 428 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were Fabulous !
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to when in Hampton Roads
The Mobile check in is such a great feature. We were able to go straight to our room. The room was compact, but had everything we needed. It was clean and extremely comfortable. Located near lots of restaurants and shopping. The staff was amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Adrienne, Lithi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! So cute , incredibly clean and the staff were so nice! Nice little trail walk to the outlets and lots of food choices!
Stayed 1 night in Oct 2024

8/10 Good

David, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around my room was noisy
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Food options across parking lot. Outlet mall within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Somiah, Richmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast wasn't great
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Rooms are sleek and the staff were very nice. Only complaint is they have eliminated coffee in the rooms. I think they should rethink that decision. It requires a trip to the lobby first thing in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Qiu Syong

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was advertised as tub/shower combo but they have very few rooms with a tub which is essential for me for pain management. The rooms are way too basic for the cost: you have to squeeze bottles to get soap, shampoo out, go to lobby to use a microwave, and mattresses were soooo hard I barely slept. The bed spread had a weird texture and was very itchy. There were visibly loose at the base of the shower. They have tiny garbage cans with dividers for recycling, the money would be better spent elsewhere. If I could have, I would have definitely booked elsewhere and will avoid Tru brand at all costs.
Stayed 2 nights in Aug 2024

6/10 Okay

David, Woodbridge

Traveled with family
Liked: Amenities, property conditions & facilities
The place is not being maintained for being a new hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pet-friendly hotel made traveling with my dog so much easier, will stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The breakfast was good too. The nieghborhood and clientele were quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballin
Loved the hotel, super friendly staff and nice rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Stayed 2 nights in Jul 2024

8/10 Good

Genesis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Loved the breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Fidelia D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Very nice employees. Breakfast was good every day. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Clean rooms, breakfast was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024