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Tru By Hilton Norfolk Airport

2.5 star property

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Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby
Lobby
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
$96
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Lake Wright
    ‪2 min walk‬
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Virginia Wesleyan University
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, desk, laptop workspace, blackout drapes

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

View all photos for 2 Queen Mobility Accessible With Tub 2 Queen

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

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About this property

Tru By Hilton Norfolk Airport

Hotel in Northwest
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and express check-in. Onsite self parking is complimentary.

Tru By Hilton Norfolk Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 604 reviews
Rating 8 - Good. 147 out of 604 reviews
Rating 6 - Okay. 39 out of 604 reviews
Rating 4 - Poor. 23 out of 604 reviews
Rating 2 - Terrible. 23 out of 604 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dominic

Traveled with family
Stayed 2 nights in Aug 2025

6/10 Okay

David, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are not being well maintained. The shower head looked like it was going to fall off the wall, the sink faucet looked like it was going to fall off as well. The toilet did not always flush properly and a lot of the power outlets looked damaged or did not work. This is sad because everytime I visit VB I stay at this place. I really dont like to see it being taken care like this.
Stayed 1 night in Aug 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
The morning desk clerk was unfriendly, I was woken up by loud music, and although I reserved a King bed, I was given a room with two beds and designated as handicapped.
Stayed 1 night in Aug 2025

10/10 Excellent

Norman D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and well maintained. The staff were very polite with great customer service. We booked through Expedia and were very happy with our booking. Breakfast was very good, and the weight room was very nice. The beds were super comfy and the bathroom was clean. My husband and I enjoyed going for a walk around the nearby lake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Haran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the checkin process was very convenient.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Very CLEAN. The Staff was always Present cleaning/tiding up all common areas no matter the time of day/night…. they were always on top of the Beautification of the Hotel. A+
Stayed 2 nights in Aug 2025

10/10 Excellent

bertman

Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, amenities
Wonderful, friendly front desk staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Clean and comfortable. Great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandine, Portsmouth

Traveled with family
Liked: Amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed & pillows were a dream!
Stayed 1 night in Aug 2025

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Stayed 1 night in Aug 2025

8/10 Good

Sahara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had worked late one night and asked if I could check out late so I could sleep. Was told by the night staff to speak with the manager in the morning. I set an alarm called down in the morning to be told " we dont have a manager like that" " we dont do late check out" and thry hung up not letting me say anything back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place love every bit of it will recommend this place I will be back
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and all the other staff are friendly and helpful with with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Staff is friendly, hotel and room are nice, clean, and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but very quiet and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Dulani

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean updated property . Plenty of parking .
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025