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Wyndham Garden Norfolk Downtown

3.5 star property

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Photo gallery for Wyndham Garden Norfolk Downtown

Lobby
View from room
Seasonal outdoor pool
Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Outdoor banquet area

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

Map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪1 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Old Dominion University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Non Smoking (1 King Bed)

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

  • 750 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, Non Smoking (2 Double Beds)

  • 750 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

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Property amenity

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1013)
$169 nightly
The price was $210
The price is $169 total
includes taxes & fees
Norfolk Waterside Marriott

About this property

Wyndham Garden Norfolk Downtown

Hotel in Downtown Norfolk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available on request.
Wyndham Garden Norfolk Downtown offers 204 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wyndham Garden Norfolk Downtown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 15005 square feet (1394 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Wyndham Garden Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
700 Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 50 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 246 out of 1008 reviews
Rating 8 - Good. 190 out of 1008 reviews
Rating 6 - Okay. 213 out of 1008 reviews
Rating 4 - Poor. 165 out of 1008 reviews
Rating 2 - Terrible. 194 out of 1008 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our stay at this hotel was terrible. There were no working elevators the entire 5 days. My family and I climbed 8 flights of stairs daily. Upon arrival, the front desk manager Andrew threatened to deny our stay after the incidental fee and room were paid in full
Stayed 4 nights in Apr 2025

10/10 Excellent

shamaar

Liked: Cleanliness, staff & service, property conditions & facilities
This was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for business

I was in town for business. The hotel price was reasonable. Location was great. Very efficient check-in and check-out. Hotel was older but rooms were comfortable and clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T DO IT!!!

Elevators did not work, toilet didn’t work. Shower didn’t work and it was not clean and hotel staff were not helpful.
Stayed 1 night in Apr 2025

4/10 Poor

Timothy

Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Awesome every time, location, restaurant, housekeeping
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Traveled with family
Liked: Staff & service
Disliked: Amenities
Elevator not working, HVAC system set off smoke alarm off, when turned up. Fighting and drunk guest. On the plus side the staff were pleasant and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Zykera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used the room while I was in labor being we were only 7-9 minutes away from the hospital. It was quiet so I was able to focus on the contractions instead of the noise around us. Parking was easy as well. Room clean and very spacious.
Stayed 1 night in Feb 2025

2/10 Terrible

Shawn

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Inconsistent Treatment of Customers

This is hard to write. The staff did the best they could under the circumstances, but wow! The elevators were out, although we were told one was working. We weren't told it was working intermittently. I was on the 8th Floor. I cannot tell you the number of times I had to climb the stairs. My friend and I ordered breakfast. After an hour, his arrived, but mine had not. He finished his breakfast and finally my omelet arrived. Again, the front of house staff were pleasant and nice, but what the hell??? My friends received one night's stay comped for their room with an apology for the inconvenience. They were on the 6th floor, and their parking pass was comped. I paid full price without a word. Inconsistent treatment. Was it because I booked through Hotels.com? I don't know. I will say the bed was comfortable. Had it not been, I would have felt like I booked a weekend in hell.
Stayed 2 nights in Apr 2025

10/10 Excellent

shernell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition.
Stayed 2 nights in Mar 2025

8/10 Good

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a nice stay other than 3 out of 4 elevators were not working. The hotel compensated is worth a free breakfast from their restaurant which we enjoyed.
Stayed 1 night in Apr 2025

8/10 Good

otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside construction was a bother. Otherwise excellent choice
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

No working elevators

Hotel with great potential. There for a couple of nights while I visited family nearby, sometimes a great hotel is one that you don’t want to leave, I couldn’t wait to get out of there bc the elevator was non functional… while they were honest at checkin about the intermittent sole working elevator and gave me a chance to not stay there and go elsewhere but seeing as I was only staying for 2 nights and didn’t plan on being in the hotel all that much I decided to stay bc they were adamant that they were trying to figure it out. The guest rooms started on the 6th floor and I had a room on the 7th, it was not fun walking up the 7 flights. I survived, however I felt bad for the older guests that had to do this… not to mention the support staff lugging supplies and trash up and down the stairs. I can’t imagine going up to the floors in the teens… some staff were absolutely awesome, Amber at the bar/restaurant was great! I can’t say that I’d stay there again based on this experience.
Stayed 2 nights in Apr 2025

4/10 Poor

Julia

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Thus is a great location and normally usually have no problems with this location but this tome only 1 of 4 elevators worked for 12 floors. Gave us a ropm that was not cleaned and the room we got moved too the ac was broken. Gave us only a refund for parking of 15.00
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It ok for one night if elevator work

Stayed 1 night in Apr 2025

6/10 Okay

Charice

Liked: Cleanliness, staff & service
Elevators had super long wait times
Stayed 2 nights in Apr 2025

2/10 Terrible

Heath

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where to even start? Broken aircon in the room. 3 out of 4 elevators did not work. Basically, old dilapidated everything. It felt like anything I touched might crumble to dust or shatter. Gross. On the 3rd morning of my stay I walked past a guy, and he said, "I would say good morning, but I know where you're staying". It made me laugh, which was the best part of my stay. Avoid at all costs!
Stayed 2 nights in Apr 2025

2/10 Terrible

Charles

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hasiba

Stayed 4 nights in Mar 2025

6/10 Okay

Arnold

Liked: Staff & service
Disliked: Property conditions & facilities
Main Elevators was out had to use service elevators. Hallways smelled of mildew and mold. The room itself was clean. Older hotel that needs updated.
Stayed 5 nights in Mar 2025

4/10 Poor

Diane

Stayed 1 night in Mar 2025

10/10 Excellent

laura

Stayed 2 nights in Feb 2025

8/10 Good

Jamie Leonard

Liked: Amenities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Kylani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025