Hotel Downstreet

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Downstreet

Hypo-allergenic bedding, laptop workspace, blackout drapes
Building design
Meeting facility
Exterior
Indoor pool, open 6:00 AM to 10 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
40 Main St, North Adams, MA, 01247
  • Western Gateway Heritage State Park
    ‪2 min walk‬
  • Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • North Adams Public Library
    ‪5 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪42 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 5
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Roll In Shower)

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Downstreet

3-star North Adams hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Hotel Downstreet offers 90 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.

In addition to an indoor pool, Hotel Downstreet provides a spa tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This North Adams hotel also offers a vending machine, express check-out, and a front-desk safe. Onsite self parking is complimentary. Guests can use the indoor pool at a partner property.

Hotel Downstreet is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Hotel Downstreet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. If you're in the area foe other activities, this a great place to stay. However, the area around the hotel wasnt the best. It is very limited in what you can do. Didnt feel safe to be a place to walk around after dark.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Huge room and bathroom. Great service
Stayed 1 night in Oct 2024

8/10 Good

Kristen, Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is reasonably priced for the area, and very clean. The offstreet parking is free and plentiful. However, I wished the restaurant was open for breakfast, and we were there one of the two nights per week when it was closed for dinner. There’s no room service, so we had to find a local restaurant. Because of this, I wouldn’t want to stay for more than one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great and the staff were excellent
Stayed 1 night in Oct 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tijana

Clean, quiet hotel, close to Mass Moca. Pool is a nice feature, great artworks in the galleries and throughout hotel. Coffee in the morning was really good, will be coming back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald And Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and stay. I think it’s the best choice if traveling to the Williamstown, North Adams and Adams area.
Stayed 1 night in Oct 2024

6/10 Okay

Dolores Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bells and whistles. No breakfast which I knew when i booked. Ice machine for all 7 floors is in the basement. Nice place to stay for a few days if you dont expect much.
Stayed 7 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
North Adams is trying to revitalize itself. Dpwnstreet Hotel is a good place from which to explore and enjoy thevfall colors.
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend, clean comfortable room, good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Stayed 2 nights in Oct 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Grey
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2024

6/10 Okay

Tia

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in was fast and easy, and the lobby is very modern and recently renovated. The rooms, however, don’t feel nearly as nice. From the photos and description we expected an updated three-star hotel. The bed was creaky, the bathroom felt in need of updating, and we heard everything happening in the hallways and neighboring rooms. I wouldn’t have minded if it was more reasonably priced. Despite feeling outdated, the room was at least clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, amenities
Nice staff, clean rooms
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall.
Downstreet is a nice hotel in a good location - walking distance from Mass MOCA and many local restaurants. It is quite clean, with a gracious, modern lobby. The staff was all super friendly and helpful. Good housekeeping service is getting rarer these days, but Downstreet did an excellent job. My only complaint is that the sound separation between rooms is terrible. We could hear someone snoring all night from the room on one side of us and the slightest movements of our neighbors on the other side. We had to turn on the fan on the AC system to serve as white noise. So much light came through the cracks in the hall door that that end of the room glowed all night.
Stayed 2 nights in Oct 2024

10/10 Excellent

NICOLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Very clean. Crazy comfortable bed and pillows. Great amenities. Only down side was WiFi was lousy.
Stayed 1 night in Sep 2024