2/10 Terrible
Bryan
Traveled with family
Feb 18, 2025
Disliked: Property conditions & facilities
Room heater not on, requested to have it turned on
When turned on it would not shut off at 21C keep on
going, was at least 28C all night,
Next day requested repairs , come back and had a note left saying that a request was ordered, that night again 28C , during the night I found where to unplug the unit
next day they relocated us to a different room. i
showed a picture of the plug, there is smoke stains on the plug and the cover was broken, this plug had been over heated and should not have been in service.
that is why it was turned off, when we arrived.
This was a situation that was dangerous, the heater could of caught fire.
where can I send the picture of the plug in to show that maintaince is required on all the plugs at the hotel.
I can be reached at 613-551-0344 If you really take these comments, seriously I will be expecting a call.
Bryan Locke
Bryan
Stayed 4 nights in Feb 2025