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Holiday Inn Express North Conway, an IHG Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express North Conway, an IHG Hotel

Front of property - evening/night
Exterior
Indoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1732 White Mountain Hwy, North Conway, NH, 03860
  • Saco River
    4 min walk
  • Merlino's Steak House
    2 min walk
  • North Conway Station
    4 min drive
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites North Conway

Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (1003)
The price is $169
per night
$184 total
includes taxes & fees
Jan 1 - Jan 2
Hampton Inn & Suites North Conway

About this property

Holiday Inn Express North Conway, an IHG Hotel

Hotel in Settlers Green
This hotel features an indoor pool, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express North Conway, an IHG Hotel offers 78 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • In-room roll-in shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 3 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express North Conway
Holiday Inn Express North Conway
Holiday Inn Express North Conway Hotel North Conway
Holiday Inn North Conway
North Conway Holiday Inn
Holiday Inn Express North Conway Hotel

Holiday Inn Express North Conway, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1003 reviews" "
Rating 8 - Good. 258 out of 1003 reviews" "
Rating 6 - Okay. 204 out of 1003 reviews" "
Rating 4 - Poor. 163 out of 1003 reviews" "
Rating 2 - Terrible. 123 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jenna

Disliked: Property conditions & facilities
It was fine/basic. The worst part was the AC in our room didn't really cool the temp much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leah, Brookfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Sep 2024

6/10 Okay

PETER H

Traveled with partner
Liked: Staff & service
LOCATION MAKES IT A GOOG PLACE TO STAY
Stayed 3 nights in Sep 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great outdoor area to enjoy Mirror Lake
Stayed 2 nights in Sep 2024

4/10 Poor

JEAN PIERRE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I expected a little better for Holiday Inn Express - clean building, clean rooms, breakfast. What we got was a beat up building, reception staff who were never around and a room that had a bathroom that was unclean and had black mold on the entire ceiling. On the upside the location was perfect and breakfast room was new and the breakfast was as expected. I would not recommend this hotel until the rooms are renovated.
Stayed 2 nights in Sep 2024

6/10 Okay

Marybeth

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that they were renovating.
Stayed 6 nights in Sep 2024

6/10 Okay

Pascal

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jeffrey

Disliked: Staff & service
The front desk lady made me wait to get towels so she could count to make sure she had enough, even thought my room didn't have enough. Then had to wait for her to bring towels to the pool when she could've easily handed them to me. They were right next to her (2 ft away literally) but she made me wait again. I felt that they are not open to different ethnicities visiting the area and were rude about they way they handled their business.
Stayed 1 night in Aug 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Police came knocking on doors at 10:00pm asking if we heard any "unusual" noises from next door. When we questioned manager next morning, very brusque, rude and dismissive! Room not overly clean and missing simple amenities like tissues, body wash and blow drier. Jets in hot tub not working. Pool was clean and cinnamon rolls at breakfast were marvelous!
Stayed 2 nights in Sep 2024

4/10 Poor

BASUDEV, FLORAL PARK

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we have been to lots of Holiday Inn express and we petty much like the Express except this one. Management is terrible, rooms were not clean, Bathroom and hallway light wasn't working, promise to fix but never did. No bathroom tissue, all tissue box was empty, 2 shower towel, had to beg for towel everyday, trash can was like a small pot with no plastic bag on there, one of the blanket had a dirty spots in it, breakfast room coffee was like water with no coffee test. All in all was very bad experience.
Stayed 3 nights in Aug 2024

8/10 Good

Nicole

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin, Chester

Stayed 5 nights in Aug 2024

4/10 Poor

Icek

Stayed 1 night in Aug 2024

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The stairway stunk.. We only had 1 roll of toilet paper .. No tissues or garbage bags for the cans.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeanette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

emma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
My boyfriend and I stayed at this hotel for two nights, the first night we checked in the woman who was at the desk was very nice and friendly. We got to our room and everything seemed fine except, I booked us a king bedroom and I got two fulls, not a huge deal my boyfriend and just let it go we were tired.. we sat down at the small table to eat some dinner. As I'm eating I look under the bed, there’s a used cup right at the foot of the bed, and I try to ignore it (out of sight out of mind). The TV remote barely worked.. anyway I digress. The next day we got up and go get some hotel breakfast, it was fine nothing special. we got back to our room and started to get ready for the day ( we were headed to a wedding) I pulled the ironing board out there was a sock behind it.. and I still didn’t say anything. The rest of our stay was fine the checkout process was easy but I don’t think I will stay in this hotel ever again.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelley, Lewiston

Traveled with family
Disliked: Property conditions & facilities
Hotel is in the process of remodeling. The room I was in should have been closed. Not clean. Bathroom door wouldn't shut. Dresser drawers wouldn't stay closed. Have stayed here 2 other times without complaints. Just needs a good cleaning
Stayed 1 night in Aug 2024

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in room, bathroom not clean
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Room comfort
Room was ok. Smelled a little like someone had been smoking in it. Had to wait a bit at the check in. Property was a little dated. Nice folks. Bed was comfy and good set of pillows.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay
The building is being renovated, and way beyond needing repair, but the cleanliness was still lacking. The toilet was not cleaned, and there was some trash left on the carpet. Other than that, it was great. NOT!
Stayed 1 night in Aug 2024

6/10 Okay

Elba

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Joyce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter and 2 grandchildren to this hotel for 2 nights, 2 rooms. I was embarrassed by the filth (I have some photos), the lack of basic supplies in rooms (no toilet paper, tissues, cream or sugar for the “complimentary coffee in-room, and shortage of towels. The hot tub was absolutely disgusting. There was not enough breakfast and what was there was just awful. In 2 days, I did not see ONE housekeeper or housekeeper cart. The desk clerk supplied me with a trash bag with a few towel, one roll of toilet paper and a box of tissues. I paid almost $200 per room per night for a DUMP. I asked to have the general manager call me. She never did, but I met her briefly while exiting the hotel. She said “I’m sorry you had a bad experience.” She was far from cordial and not helpful at all.
Stayed 2 nights in Aug 2024