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North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property - evening/night
Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, outdoor pool
Restaurant
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
$163
includes taxes & fees
Nov 19 - Nov 20

Explore the area

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72 Common Court, North Conway, NH, 03860
  • Place, Settlers' Green Outlet Village
    ‪7 min walk‬
  • Place, Northway Plaza Shopping Center
    ‪8 min walk‬
  • Place, Saco River
    ‪16 min walk‬
  • Airport, Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Accessible

8.4 out of 10
Very good
(49 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Queen Beds with Sleeper Sofa

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds with Sleeper Sofa

8.8 out of 10
Excellent
(162 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Hot Tub

Deluxe Room, Hot Tub | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Hot Tub

9.2 out of 10
Wonderful
(33 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

North Conway Grand Hotel

4-star hotel in Settlers Green
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, North Conway Grand Hotel provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking is available on site.

North Conway Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per day
  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 543 out of 1012 reviews
Rating 8 - Good. 237 out of 1012 reviews
Rating 6 - Okay. 125 out of 1012 reviews
Rating 4 - Poor. 61 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

shawn

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Pranjal

Stayed 2 nights in Aug 2025

10/10 Excellent

Erin L

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked three rooms at the resort for a delightful family long weekend getaway. We arrived bright and early at 11 am, and to our pleasant surprise, two of our rooms were already prepared for us. This allowed us to check in early without any additional fees, which was a wonderful start to our stay. Upon settling in, we encountered a minor inconvenience, but the staff was quick to address it, demonstrating their commitment to guest satisfaction. As a gesture of goodwill, they generously provided us with nine complimentary breakfast vouchers, which turned out to be an excellent perk! The resort is truly family-oriented, offering a plethora of amenities designed for relaxation and enjoyment. While the adults were able to unwind at various spots around the property, the kids were in their element, playing happily on the expansive playground and splashing around in the two outdoor pools, as well as the indoor pool. The service throughout our stay was exceptional. The front desk staff was not only friendly but consistently went above and beyond to ensure we had access to fresh towels near the pools and in the sauna areas. Their attentiveness made our experience even more enjoyable. Additionally, the location of the resort is remarkably convenient, situated right next to bustling shopping areas and a market basket, which made it easy for us to pick up essentials during our stay. Overall, we had an unforgettable time. We can not wait to visit again soon! Thank YOU!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful and super clean hotel. Close to shopping and great restaurants.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Food was great wish there was more variety for people who can not have seafood. The only down fall was the pools were both filled with kids including the hot tubs with no parents watching. While the kids area was completely empty
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kids. Wouldve liked some healthier breakfast options. The pool, playground, games were great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
We got a additional charge and question it unexpectedly because of the use of the pool never had that happen anywhere to us. If it's in the fine print you need to put things a little bit bolder print. Grant it wasn't much but still additional charge that we had too ask why time consuming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 3 nights in Aug 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness
Messed up our reservation and put us in a room with a toilet that backed up and there was poop in the tub and gave no discount with all the frustration.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Charlene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is SO CHILD FRIENDLY! From the moment you check in, they offer complimentary juice and cookies. There are kid friendly activities throughout the day from movies in the movie theater to ice cream socials and games. The staff is super friendly and helpful. There's a market basket and outlets next door. Totally recommend grabbing pizza and sandwiches at MB. Their prices and pizza are both great! It's a 5 minute drive to downtown N Conway and about 10-15 minutes to story land. The rooms are comfortable. Beds are comfortable but the blankets are very light - if you like a heavier blanket, I suggest you bring one with you. The only con would be that the rooms are very dry. If you have a baby, like we did, I would recommend bringing a humidifier. We all came back with a cold due to the dry conditions. Indoor pool is very cold. Outdoor pool is the perfect temperature. The kiddie pool is also freezing so our littles enjoyed the outdoor pool best. We loved the kid sized robes that were provided in the room! Food choices at the restaurant are so so for lunch and dinner. The restaurants in the area close early and some don't take takeout orders so plan accordingly. Breakfast at the hotel's restaurant is good. Coffee is a bit watery but I like strong coffee so that's more of a personal feel. There's free complimentary charging for EV vehicles too which is awesome and so convenient. Overall, we had a wonderful stay and will definitely be back!
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

8/10 Good

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great for children

Wonderful place for kids, both pools are great for hot & cold days!
Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to book here considering the not great reviews on google. Our trip was excellent! The staff was friendly and the place was clean. I loved how convenient it was with the shopping mall in walking distance and a restaurant located in the hotel with good food! The children’s pool and playground were awesome for my 2 and 4 year old children. I will definitely stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, plenty to do for children
Stayed 3 nights in Jul 2025

8/10 Good

adrienne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice to stay there
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, arcade was fun and hotel was very clean! Top tier customer service! Loved being able to walk to the outlets and the countless options of restaurants so close by.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and amenities, wish we could have stayed longer.
Stayed 4 nights in Aug 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
3 night stay out bathroom sink was dirty with shaven hair in it upon arrival, bed spread had a dark stain & pillow had a stain. Entertainment center was dusted where you could see where they didn’t clean it. Pool had a ring of dirt & what looked like sand around the edge water was murky. Lots of trash in the parking lot & cigarette butts
Stayed 3 nights in Aug 2025