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North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property - evening/night
Property amenity
Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, outdoor pool
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Hot Tub
$198
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
72 Common Court, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪7 min walk‬
  • Conway Scenic Railway
    ‪6 min drive‬
  • Cranmore Mountain Resort
    ‪8 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, Hot Tub

Deluxe Room, Hot Tub | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Hot Tub

9.2 out of 10
Wonderful
(33 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Shower Grab Bars

Deluxe Room, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Shower Grab Bars

8.2 out of 10
Very good
(44 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Queen Beds with Sleeper Sofa

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds with Sleeper Sofa

8.8 out of 10
Excellent
(160 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

North Conway Grand Hotel

4-star hotel in Settlers Green
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, North Conway Grand Hotel provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking is available on site.

North Conway Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • DVD player
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per day
  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1024 reviews
Rating 8 - Good. 234 out of 1024 reviews
Rating 6 - Okay. 132 out of 1024 reviews
Rating 4 - Poor. 69 out of 1024 reviews
Rating 2 - Terrible. 48 out of 1024 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with my family!
Stayed 2 nights in Jun 2025

8/10 Good

Nicole

Stayed 2 nights in Jun 2025

4/10 Poor

Catherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Overall, doesn’t seem clean, there’s a persistent smell of mildew and chemicals throughout the property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kile

Traveled with family
Liked: Cleanliness
Would 100% go back. I think this is my new favorite spot!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families and little kids! Well maintained and clean and very friendly staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Diane

Stayed 2 nights in Mar 2025

2/10 Terrible

Tara

Traveled with family and small children
Disliked: Amenities
This property was so disappointing the pool area was so unkept weeds growing through grounds around pool both outdoor pools were not filtered well or kept clean. Walking to rooms hallways were filled with trash bags from guests and pool towel/bathroom towels. It felt like a cheap campground. Our Room felt damp and had a musky odor beds were made poorly with lint and hair from previous guests. 10/10 wouldn’t recommend we didn’t even end up staying the entire night and left at 10 pm because how grossed out we were with the conditions of the room.
Stayed 1 night in Jun 2025

8/10 Good

melissa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff was awesome, but they need to make sure everything in the room is fixed and cleaned
Stayed 1 night in Jun 2025

8/10 Good

Stacy

Stayed 3 nights in Jun 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Plenty of amenities onsite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really wanted to use the indoor pools but they were closed. The ice maker on our floor was broken. We really could habe used some ice.
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was decent but sheets were stained Remote for tv missing a bavking so batteries popped in and out. Other than thst room was good . We only stayed one night . Front desk staff wasnt attentive in these matters I mentioned again when chevking out and returning keys to desk.
Stayed 1 night in Jun 2025

10/10 Excellent

Yardley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Awesome experience even in the rain!
Stayed 2 nights in May 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that I paid a resort fee on top of my room fee and the indoor pool and hot tub was closed, and it looked like they have not offered to use the fire pit in a while Over all it was a nice stay
Stayed 1 night in Jun 2025

6/10 Okay

John, Charlton

Liked: Staff & service
The hotel is a family destination with pets. Had dogs barking waking us up. The air conditioning unit needs to be replaced, it was sooooo loud! Doors are thin and could hear people in the hall and the elevator all night. Room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Phyllis

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property was nice except could not use indoor pool and 12 kids were eating at the out door pool then jumped in the pool so did not get a chance to use the pool so I should not get charged 15 dollars
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

4/10 Poor

Sherma

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Colette

Stayed 3 nights in Jun 2025

4/10 Poor

Allison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asked for a quiet room and was put above the outside pool. Adults get quite rowdy and despite quiet hours starting at 10, adults only hours are from 10-11 so you can only imagine... Asked to be switched and no one was at the desk - then finally got ahold of someone and they said no more rooms available. The thermostat didn't work so the room was baking.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been nice to have a view of the mountains. Paid for breakfast which was goood.
Stayed 1 night in Jun 2025

8/10 Good

Mary Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, my only issue was trying to use my gift certificate I got from my son. The staff did not know how to use it and the manager either. It was not a gift card so they didn’t know how to use it. I will try again on my next getaway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and very quiet when I needed some peace and quiet. So comfortable everyone was so nice!
Stayed 1 night in Jun 2025