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The Quays

3.0 star property

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Photo gallery for The Quays

Building design
Restaurant
Basic Double Room | Desk, free WiFi, bed sheets
View from property
Children's play area - indoor

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking included
$85
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Crow Lane, Little Billing, Northampton, England, NN3 9DA
  • University of Northampton
    ‪7 min drive‬
  • Royal & Derngate Theatre
    ‪7 min drive‬
  • Market Square
    ‪7 min drive‬
  • Coventry (CVT)
    ‪48 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Desk, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Quays

3-star Northampton hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
The Quays offers 60 accommodations with coffee/tea makers. 42-inch LCD televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Onsite self parking is complimentary.

The Quays is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Quays Pub & Carvery - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9 for adults and GBP 4.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Quays Pub & Carvery

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 9.00 for adults and GBP 4.99 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

The Quays Hotel
The Quays Northampton
The Quays Hotel Northampton

The Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 197 reviews
Rating 8 - Good. 61 out of 197 reviews
Rating 6 - Okay. 21 out of 197 reviews
Rating 4 - Poor. 10 out of 197 reviews
Rating 2 - Terrible. 2 out of 197 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were spotlessly clean
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bad smell

Room was clean enough, service was pleasant, but the sewage smell from the bathroom was verging on unbearable. We were only there one night and didn't make a fuss, but will not be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
Loved our stay So serene Lovely service Good food
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff and bar/resturant.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, good friendly service and good service and excellent food in restaurant.
Stayed 1 night in May 2025

6/10 Okay

Teresa

Traveled with family
Disliked: Amenities
The room was okay but you could hear every step taken in room above. Food wasn't great and staff in pub were unfriendly. The receptionist of hotel was very helpful though. Be aware if you have children they cannot stay in pub after 9.
Stayed 2 nights in May 2025

10/10 Excellent

Jack

Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

chris

Room was nice and clean bed was very uncomfortable and broken base
Stayed 1 night in May 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, room comfort

Great stay away

Stayed 3 nights in May 2025

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

antony Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Was there on a hot day so pub was full and lively as quiz was on . which I liked Food was fantastic main and dessert for only £10 all staff were fantastic !! Breakfast was very nice and breakfast staff was fantastic
Stayed 1 night in Apr 2025

8/10 Good

phillip

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Work trip

The hotel staff were great, some of the staff in the pub seem disinterested and could be heard moaning most of the times
Stayed 3 nights in Apr 2025

8/10 Good

Lukasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The Hotel park of the Quays was very good. However the Quays Public House & Restaurant was very different. All the Lagers on offer were terrible, I doubt any Cellar Management has taken place for a long time but the same drinks in the Venue at Billing Aqua Dome were excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, rooms were just fine for the price point. But the food at the attached pub/restaurant was bland rubbish.
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Very comfortable and clean and staff amazing
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Traveled with family
Clean
Stayed 2 nights in Apr 2025

8/10 Good

Barry

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Chantele

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025