See all properties

The Oaklands Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Oaklands Hotel

Lunch and dinner served, garden views
Superior Suite, 1 Double Bed, Non Smoking | Living area | 22-inch TV with digital channels
Lunch and dinner served, garden views
Interior
Premium bedding, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
$122
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Whitlingham Country Park
    ‪1 min walk‬
  • Place, Norfolk Snowsports Club
    ‪4 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, individually decorated, individually furnished

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed (Single)

Economy Single Room, 1 Twin Bed (Single) | Premium bedding, individually decorated, individually furnished

Economy Single Room, 1 Twin Bed (Single)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Classic)

Family Room (Classic) | Premium bedding, individually decorated, individually furnished

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (Classic)

Family Room (Classic) | Premium bedding, individually decorated, individually furnished

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area | 22-inch TV with digital channels

Superior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Annex Building

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby sitting area
George Hotel, BW Signature Collection
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 881 reviews
George Hotel, BW Signature Collection

About this property

The Oaklands Hotel

3-star Norwich hotel steps from Norfolk Broads
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Norwich hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

The Oaklands Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Oak Bar - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Oak Bar

Things to do

  • Bicycle storage

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 635 reviews
Rating 8 - Good. 246 out of 635 reviews
Rating 6 - Okay. 118 out of 635 reviews
Rating 4 - Poor. 55 out of 635 reviews
Rating 2 - Terrible. 29 out of 635 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's a very expensive room, which was dirty and uncomfortable. Unfortunately there was also music running late into the night. I would only advise staying here if you are part of a wedding/party happening on the premises.
Stayed 1 night in Sep 2025

8/10 Good

Phil

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and the whole place had a very relaxing atmosphere even though it was very busy.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay Clean comfortable beautiful and warm treating
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Traveled with family
Disliked: Amenities
Nice hotel butbwas under renovation when we stayed there
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great second stay at Oaklands. Had a few wifi issues which caused some disruption for me as i was there for business, but apart from that the experience was everything i needed it to be. Looking forward to the third stay next month.
Stayed 1 night in Jul 2025

8/10 Good

paul

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Stayed 1 night in Jun 2025

6/10 Okay

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Bit disappointed. Good location, rooms ok but chose time to stay when they had a wedding party and a football club do. This mean't that I had a very noisy night. Food basic and lacks finesse. Guinness at bar was awesome though. Staff were too busy to care about a single traveller under the circumstances.
Stayed 1 night in May 2025

4/10 Poor

Nadine

Stayed 1 night in Feb 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very disappointing stay

Booked a suite for a two night stay to visit family. On arrival we were informed that there were 2 weddings and a football party over the coming weekend. The patio of the ground floor room was right next to the outdoor wedding marquee. Couldn't sit outside due to noise and people everywhere. Our room had broken lamp, broken dangerous chair, usb box that doesn't work. And a terribly stained sofa that we didn't want to sit on it Then at nighttime it was "party central" as all the wedding guests were laughing and shouting, as wedding guests do and in and out of rooms.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Stayed 2 nights in May 2025

10/10 Excellent

IAN

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a charming independent hotel in a convenient location for Norwich centre. As with all hotels of its ilk it does not have the funding provided by the conglomerates but the plus side is its individuality and character. The staff were really good
Stayed 1 night in May 2025

8/10 Good

Trevor

Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, staff & service
Rooms tired but clean, service in restaurant very slow ….more staff and an update would help massively
Stayed 1 night in Apr 2025

6/10 Okay

Dawn

Liked: Cleanliness
Tired rooms, and restaurant service very slow Very clean and reception staff and chambermaids were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff very professional
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff they could not do enough to make our stay very pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

A lovely free upgrade. Suites could have done with some new curtains but apart from that was a lovely surprise. Comfortable, roomie. Perfect location, good parking.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Needs attention & cleaning

Old hotel which needs attention to repairs, modernisation and cleaning. Simple things like wiping skirting boards, cleaning windows & removing cobwebs could be done quickly. Shower dribbled. However food was good.
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Stayed 2 nights in Mar 2025

6/10 Okay

Catherine

Disliked: Room comfort
Stayed 2 nights in Mar 2025