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Caistor Hall

3.0 star property

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Photo gallery for Caistor Hall

Superior Double Room | Individually decorated, individually furnished, iron/ironing board
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels, soap
40-inch Smart TV with digital channels, TV
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
$202
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
Stoke Road, Norwich, England, NR14 8QN
  • Place, High Ash Farm
    ‪3 min drive‬
  • Place, Dunston Hall
    ‪4 min drive‬
  • Place, University of East Anglia
    ‪8 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View | Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 Double Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Caistor Hall

3-star Norwich hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a garden, and a banquet hall.
Caistor Hall offers 19 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 75 square feet (7 square meters) include conference space. This Norwich hotel also offers a terrace, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Caistor Hall is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 9:30 AM.
Caistor Hall has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • 75 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 10 to August 27:
  • One of the dining venues
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Caistor Hall Hotel
Caistor Hall Norwich
Caistor Hall Hotel Norwich

Caistor Hall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 112 reviews
Rating 8 - Good. 17 out of 112 reviews
Rating 6 - Okay. 8 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

6/10 Okay

Janine

Liked: Staff & service
Disliked: Property conditions & facilities
Ver
Stayed 1 night in Sep 2025

6/10 Okay

Karly

Business traveler
Liked: Cleanliness

Ok

Very disappointing that the restaurant was closed and was not informed at the time of booking. Email notification just before stay advised of closure in previous month. On arrival there were marketing banners detailing new restaurant now open. It wasn’t. Hotel is nice but needs some love and upgrading to cosmetic appearance.
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Ely

Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed here before and will be staying again for sure! Great place with really friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Developing hall, a bit hit and miss but full of old charm !
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty, St albans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and the food was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
Stayed 1 night in Jul 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely grounds and a nice stay

We had a pleasant stay for one night at Caistor Hall. Staff were very friendly, Grounds were lovely and dinner was decent. Breakfast was tasty and good choice for a vegetarian. Room had creaky floorboards and a little too warm and bathroom was very small, shower started to drip water at 3am for about a minute which woke me up and I had trouble getting back to sleep but overall it was a very nice stay and I would return.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should pick this one, great place to stay

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Stayed 1 night in Feb 2025

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the whole, a pleasant stay

Beautiful hotel, amazing room, breakfast disapponting
Stayed 1 night in Feb 2025