Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

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Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
Terrace/patio
Four Poster Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, sun loungers
2 bars/lounges, sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    ‪8 min walk‬
  • University of East Anglia
    ‪7 min drive‬
  • Carrow Road
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪21 min drive‬

Room options

Classic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic King Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Four Poster Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Dunston Hall Hotel, Spa and Golf Resort

4-star Norwich hotel with golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Dunston Hall Hotel, Spa and Golf Resort features a golf course and an indoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 49213 square feet (4572 square meters) include conference space. This Victorian hotel also offers a health club, a hot tub, and spa services. Onsite parking is available (surcharge).

Dunston Hall Hotel, Spa and Golf Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Brasserie Restaurant - Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.
Bunkers Bar - Overlooking the golf course and garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Garden Terrace Bar - Overlooking the golf course and garden, this bar serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bunkers Bar
  • Garden Terrace Bar
  • The Brasserie Restaurant

Things to do

  • 18-hole golf course
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 49,213 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1859
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The place itself is stunning and staff are very friendly. The grandeur of the buildings and grounds creates an amazing ambience and this is complimented by the reception, dining areas and rooms. Was last here a good few years ago, and they have only refined their beautiful hotel.
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

George

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the property has a feeling of being neglected, specifically there were missing covers on the door locks, and door closers, the doors to the rooms were scuffed and dirty, stair case railings were missing finials, and elevator was beaten up and not very clean. It strikes me that the mainenance and upkeep budgets are likely not sufficient. Also, when ordering room service, the door hanger order form as placed on the door well before the 2:30 am deadline, just to find it still on the door in the morning when we realized the food hadn't arrived, After discussion with the staff they let us know that their rules had changed and we would need to pickup the food from the front desk and would have needed to order the night before. They did get us sorted but they were scrambling around trying to determine if the door hangers were old and incorrect. They did decide that the door hangers were wrong. Again attention to detail seems to be the problem. Lastly, I would say that the staff is trying very hard, is very friendly and responsive, I just get the feeling that they are not given what they need in the form of funding, training, etc. to get the job done at the level one would expect from such a property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay!

Dunston Hall was a beautiful stay. Friendly staff (especially Sally at the front desk), comfortable beds and quiet. I love historic hotels, so this definitely fit the bill. Would definitely stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really enjoyed our overnight stay here, spa was lovely, room was clean, bed was SO comfy and breakfast was nice. Quiet at night, staff was happy and friendly enough, we’ll definitely come back!
Stayed 1 night in Feb 2025

8/10 Good

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect retreat
Stayed 1 night in Jan 2025

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Tried the Bar - great atmosphere - had a chicken Caesar salad and onion rings chicken was dry and onion rings burnt - surprised a chef would send it out of the kitchen! Great place to take dogs - dog friendly. Breakfast was very good with a lot to choose from. We Tried the pool and sauna - very clean- staff very helpful. Had no snuggly dressing gowns in our room which were included with our room - asked at reception gave me a couple and apologised - nothing too much trouble - they ordered a taxi for us - everyone was very helpful - would definitely go back minus the bar food.
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five ⭐ really enjoyed the time spent here, everything was as described, functioning and clean, service was brilliant. Highly recommend and we will return thankyou
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordan, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Ruth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Beautiful building, genetic interior

Although the architecture of the property is stunning, internally there are no historical features and the rooms are very generic, looking similar to a Travel lodge. The breakfast was basic with additional charges for extras, the toiletries were basic and overall there was nothing worth paying extra.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Samarene

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized quiet room. Recently refurbished bathroom.
Stayed 2 nights in Jan 2025

8/10 Good

Gillian, Sundridge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet location with easy drive/taxi to Norwich city centre. Hotel building is beautiful and spa is goid
Stayed 1 night in Dec 2024

4/10 Poor

Raj

Business traveler
Liked: Staff & service
Rooms were freezing Jacuzzi was luke warm Food was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Sukdeep

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful peaceful break away

It was a lovely break away with kids and our dog. The staff were amazing especially the young girl at the lounge where we went in the evenings she went above and beyond for us. Spa was great and the staff were so welcoming. We will definitely come here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort

East Anglia trip.

Second stay at the hotel, and a pleasant couple of night. Great to see a hotel with EV charging points making the trip around East Anglia and back to Cheshire an easier exercise. Hotel is clean and spacious and rooms good, except no glasses in room for water. Spa and pool great and breakfast was well covered for all peoples requirements.
Stayed 2 nights in Jan 2025