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Holiday Inn Express Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Norwich by IHG

Reception
Exterior
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Lobby sitting area
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
$92
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • University of East Anglia
    ‪5 min drive‬
  • Norwich Cathedral
    ‪6 min drive‬
  • Market Place
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About this property

Holiday Inn Express Norwich by IHG

3-star Norwich hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and a picnic area. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Parking is available onsite for a surcharge.

Holiday Inn Express Norwich by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Great Room - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

Czech, English, Lithuanian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Holiday Inn Express Norwich by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 724 reviews
Rating 8 - Good. 274 out of 724 reviews
Rating 6 - Okay. 106 out of 724 reviews
Rating 4 - Poor. 53 out of 724 reviews
Rating 2 - Terrible. 31 out of 724 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rabia

Stayed 1 night in May 2025

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service
Nothing further to add
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent stay, friendly staff, good breakfast choices, very clean bathroom and room. Big comfy bed and choice of pillows. Could do with a safe in the room. Good location with easy access to local buses to city centre & further afield. Asada on the doorstep for forgotten essentials & snacks.
Stayed 2 nights in May 2025

8/10 Good

Yo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bedroom with good condition, will visit again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice staff at reception and at breakfast, room good, breakfast good great choice
Stayed 2 nights in Apr 2025

8/10 Good

Laurence

Stayed 2 nights in Apr 2025

10/10 Excellent

Jozef

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accomodation, really kind staff
Stayed 1 night in Apr 2025

4/10 Poor

Helen

Business traveler
Disliked: Amenities, property conditions & facilities
The property needs painting as most of the woodwork is chipped and damaged. The air con didn’t work and there are no windows so the room was hot smelly and uncomfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night out in Norwich

Clean comfortable, close to our evening out and able to get a drink at the bar late night. Breakfast included in the price… can’t fault it really.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall. Nothing negative to say
Stayed 10 nights in Mar 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good but the bed

Very clean, all the basics covered. Breakfast was ok but the area where is ess presented was very small and just not enough for the guests; we were all kind of falling over one another. The staff were friendly. The main issue was there bed. I am a side sleeper but don't like a soft mattress but this one was little more than a board with a sheet over it, making it really hard to sleep and leaving me feeling bruised in the morning. No idea how procurement department could arrive at purchasing this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Amenities
We had a great stay, staff were friendly and helpful, room was very spacious and clean
Stayed 3 nights in Mar 2025

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

8/10 Good

C J

Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Woken up at 6 with a gym class going on next door
Stayed 1 night in Feb 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and new
Stayed 1 night in Feb 2025

10/10 Excellent

Mr BP

Friendly service

Stayed one night only. Friendly welcome received on arrival. Room was spacious and very clean. Shower was powerful. Breakfast choice and layout was ideal for our needs. Overall a very pleasant stay. Thank you HIE
Stayed 1 night in Feb 2025

10/10 Excellent

Vaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
What we like was how you gave us a baby cot. We also kept getting ice cubes from the kitchen to cool our baby food .. the service was excellent. Thank you to Daniel the manager who organised everything for us.
Stayed 2 nights in Jan 2025

8/10 Good

ROY

Traveled with family
Liked: Property conditions & facilities, room comfort
Staff were friendly however at Check-in, we met Daniel who went over and above all our expectations. From the moment we arrived he made it feel like home, attending to our every needs. 10/10!
Stayed 1 night in Jan 2025

8/10 Good

Vasiliki

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great day. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stay clean comfortable room and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful nights sleep. Quiet all evening and night. Internet worked great. Shower warm. Room and ensuite very clean. Staff very helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Julie

Bitten by bed bugs.

Bed bugs ruined what would have been a perfect stay. Everywhere seemed clean but bitten first night. Reported it and moved Rooms. Bitten again even worse than before. Room 28 then 26. Impossible to find evidence of these little critters but the bites so bad that they are mature bugs. These bites are very painful. Will never return to this hotel which is sad because we were happy with everything else.
Stayed 2 nights in Dec 2024