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Holiday Inn Norwich City, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Norwich City, an IHG Hotel

Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior
Bar (on property)
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Gym
  • Parking available
  • 24/7 front desk
  • Bar
  • Pet friendly

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    1 min walk
  • Norwich Riverside Walk
    9 min walk
  • Norwich Cathedral
    19 min walk
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, View (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, View (Pitch View)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Norwich, an IHG Hotel

Pool
Spa
Pet friendly
Kids pool
4.2 out of 5, Very Good, (746)
The price is $107
per night
$128 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Norwich, an IHG Hotel

About this property

Holiday Inn Norwich City, an IHG Hotel

4-star Norwich hotel steps from Carrow Road
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center.
Holiday Inn Norwich City, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 129 square feet (12 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Norwich City, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 6.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Holiday Inn Norwich City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1043 reviews" "
Rating 8 - Good. 385 out of 1043 reviews" "
Rating 6 - Okay. 73 out of 1043 reviews" "
Rating 4 - Poor. 25 out of 1043 reviews" "
Rating 2 - Terrible. 17 out of 1043 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Luke

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Functional hotel in Norwich.
We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lochlan

Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.
Stayed 1 night in Aug 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely to stay at. Would probably stay there again in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Ismael F

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Jag

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. The food was amazing. Breakfast is well organised and lots of options, including vegetarian. Kids 12 and under ate free - which saved us so much money. The staff were friendly and spoke to our children to make them feel included. The rooms (we had 317) were lovely - only issue was the shower - still hot and functional - but more water poured out of the back of the shower head than the shower itself. But that was the only negative for the whole weekend. We will definitely be booking again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

Stayed 1 night in Aug 2024

8/10 Good

Sumit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city break
Good hotel near city center Breakfast was really good.
Stayed 3 nights in Aug 2024

6/10 Okay

Duncan

Business traveler
Liked: Staff & service, room comfort
There are much better options in Norwich
Big and corporate hotel. Fine if you are wanting to watch Norwich City FC but otherwise best avoided. Big but soulless rooms. Basic breakfast. Expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel. Very clean and great food. We were really surprised and delighted to discover our room overlooked the football ground.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our 3 night stay. The breakfast choices were very good, and the quality of the food was excellent. (It was also a very welcome change to see veggie sausages on the buffet rather than having to ask for them!). Reception, food service and housekeeping staff were all friendly, welcoming and helpful. We’re sure we’ll be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Nice stay for a family of four. After lots of travelling we wanted somewhere roomy and comfortable for a good night sleep. Beds were great, travel cot was fine and the room was clean. Only issue was contacting the hotel to confirm we had a cot ready for us...kept saying we cant guarantee but that seems ridiculous if asking in advance.
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely, clean and massive room. Great bed and nice and cool (It’s been like Hades on an evening in Norwich recently!!). Plenty power sockets Nice big desk to do my work at. Lovely clean bathroom. Fantastic.
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pradeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young women on reception were excellent, so cheerful and helpful. Room was spacious and clean and quiet. Given a generous late checkout. Will book Holiday Inn again. Thank you
Stayed 1 night in Jul 2024