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Holiday Inn Norwich North by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich North by IHG

Indoor pool
Property preview
Cocktail bar
Cocktail bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
$97
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Cromer Road, Norwich, England, NR6 6JA
  • Place, Norwich Cathedral
    ‪6 min drive‬
  • Place, Market Place
    ‪6 min drive‬
  • Place, University of East Anglia
    ‪7 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 65 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 65 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • 54 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Top Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Twin Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Ground Floor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 53 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 64 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 64 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Balcony

  • 64 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Norwich North by IHG

4-star Norwich hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Holiday Inn Norwich North by IHG offers 121 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Holiday Inn Norwich North by IHG provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2361 square feet (219 square meters) include conference space. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Norwich North by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Concorde Restaurant - This restaurant serves breakfast, lunch, and dinner.
Concorde Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 4.95 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Concorde Bar
  • Concorde Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,361 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 55.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 4.95 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 55.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich North
Holiday Inn Norwich North
Norwich North Holiday Inn
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich North Hotel
Holiday Inn Norwich
Holiday Inn Norwich North
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich North by IHG Hotel
Holiday Inn Norwich North an IHG Hotel
Holiday Inn Norwich North by IHG Norwich
Holiday Inn Norwich North by IHG Hotel Norwich

Reviews

Holiday Inn Norwich North by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 661 reviews
Rating 8 - Good. 235 out of 661 reviews
Rating 6 - Okay. 77 out of 661 reviews
Rating 4 - Poor. 38 out of 661 reviews
Rating 2 - Terrible. 10 out of 661 reviews

Reviews

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff make a good hotel great

Staff make the hotel, everyone was so friendly, I came with wife and our autistic son, he was made up with how staff liaised with him, even the kids pack which included a lanyard (he collects lanyards) Room was comfortable and breakfast was lovely
Stayed 1 night in Jul 2025

8/10 Good

Huda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mrs

Was very nice room Comfortable,lots of space Very friendly staff Nice breakfast
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return

Good room service. Friendly staff. Mirror in bathroom useless as steams up-can’t see to do hair or shave. Didn’t expect parking charge as a resident Breakfast had a reasonable choice Enjoyed the swimming pool Would return
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and very friendly. The hotel was clean with spacious rooms, dining/ bar and reception area and an on site pool. Great breakfast with good provision for children, and for guests with gluten intolerance. We had one evening meal at the restaurant, the portions were generous but overcooked. There is a pick up drop off bus service a five minute walk away, that takes you to Norwich in 10-15 minutes. I recommend this hotel and would use it again.
Stayed 4 nights in Jul 2025

10/10 Excellent

nakeeta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was quiet and lovely for a family. Checkin was smooth with activity packs for the children. Breakfast was delicious with good options. Our kids ate free for all meals. Overall will come back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen, London

Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t spend much time there as we were staying with family nearby after the birth of their first child. We found the staff friendly and helpful and the room was spacious and clean Room did need a revamp but was comfortable and we had a great nights sleep Bar area and restaurant area was lovely and staff helpful. Breakfast was great and lots of selection. I am gluten intolerant and there was lots of selection snd staff helpful with this as well Loved the children’s breakfast area and play area too and I know that my other grandson who stayed for a few nights after we left loved it as well Definitely stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Check in straight forward lovely team. Thanks to Steph for advice. Breakfast good, swimming pool clean, rooms clean, would visit again, food in restaurant good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen, London

Liked: Cleanliness, property conditions & facilities
The reception, bar, and restaurant were very welcoming. We had two dogs and they were very well treated with treat options and good outdoor garden facilities. The staff were excellent, very pleasant and professional - they really made this a special stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff great breakfast big comfortable room
Stayed 1 night in Jun 2025

10/10 Excellent

moffat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Wedfing Venue
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

philip

Liked: Staff & service
Disliked: Cleanliness, room comfort

Holiday inn Cromer rd needs updating

The room needs painting there was hair in the shower and on the side by the sink. The bed was really hard and gave us hip ache the next morning. The extractor in the bathroom did not work so steamed up the whole room when having a shower. There were stains on the wall by the bed that looked like either a drink had been thrown up it or someone urinated on it we spoke to reception twice but nothing was done but they did offer a free coffee that we declined. The lift was out of order so had to lug our luggage up 2 flights of stairs.the breakfast was overcooked or had been under a heat lamp so not acceptable on all items other than beans. The staff were lovely and very apologetic but on this occasion the room let them down.
Stains on the wall
Stayed 1 night in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
room was very cold because the air con had been left on
Stayed 3 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel nice staff

Great hotel nice staff
Stayed 2 nights in Jun 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely entrance area. All staff we spoke to were so friendly and helpful. Lovely touch with the kids packs and kids area in the restaurant which kept our 2 children entertained. They also enjoyed the pool area. A few more loungers or seats would have been nice. The free treat was a hit with the children. Dinner was good and a bonus that kids eat free. Breakfast was included which I didn’t think it was so that was a nice extra. Fantastic choice of hot and cold food. I was really impressed by the separate area for gluten free food. The room was very spacious but looked a bit tired and in need of a refresh. I complain though as the stay was very good value.
Stayed 1 night in Jun 2025

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast choice, rooms clean with food air con
Stayed 1 night in Jun 2025

8/10 Good

Lok Ming

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Amenities
The welcome was great, breakfast super, all in all 10 out of 10. Will definitely come back again.
Stayed 1 night in Jun 2025