Holiday Inn Norwich by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Norwich by IHG

Exterior
Indoor pool
Daily full breakfast (GBP 16.95 per person)
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Norwich Theatre Royal
    ‪5 min drive‬
  • Carrow Road
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 132 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Norwich by IHG

4-star Norwich hotel close to Norwich Theatre Royal
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Holiday Inn Norwich by IHG features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 212 square feet (20 square meters) include conference space. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Holiday Inn Norwich by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 9 to November 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 818 reviews
Rating 8 - Good. 344 out of 818 reviews
Rating 6 - Okay. 96 out of 818 reviews
Rating 4 - Poor. 29 out of 818 reviews
Rating 2 - Terrible. 18 out of 818 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Bathroom too small. Door should open into bedroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Room too hot, turned off under window radiator Room thermostat no instructions. Bed casters annoying if you catch your bare feet on them
Bed casters that protrude
Stayed 1 night in Feb 2025

10/10 Excellent

JOE

Stayed 3 nights in Feb 2025

4/10 Poor

Natalie Ann

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The receptionist gave us a warm welcome and was very attentive but we felt our stay went a little down hill after this. There was a very loud man walking around the hotel shouting and swearing we weren’t sure if he was a staff member or guest as he was using cleaning supplies. The spa and gym area was very dissapointing. The male changing rooms had no cubicles for changing, the gym was packed and you couldn’t get on any equipment. The pool area was not set up for a spa/relaxation area as you might expect when it is advertised as a spa hotel, it was noisy and very open to being looked at by all the male gym users that made you feel very uncomfortable. The sauna was out of order. We had children running up and down our corridor very early and then a cleaner starting hovering and cleaning adjacent rooms at 9am. Fair to say we did not have a relaxing stay and could not sleep in. The staff at the bar area could use some training using the coffee machine. The first staff member that took my order said he didnt know how to make a latte so bare with him it might be bad, then handed us to another staff member who had to make our drinks twice because she said she did it wrong. I would not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and kind, very clean and comfortable. Bathroom was quite small.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk - enjoyed the gym with its diverse range of equipment for cardio and strength - the breakfast was a generous option
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Babafemi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ece

Stayed 2 nights in Jan 2025

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet not so good
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away for work

Staying away for work for 1-night. Room comfortable, ensuite was small. Went to use the pool but it was very small and very busy, so didn't bother. I was in room 311, which was at the start of the corridor, so later in evening there was an amount of noise outside room with others returning to their rooms. Staff very pleasant and helpful. Got parked in car park close to main entrance. Walked to a nearby pub for dinner. All in all a pleasant stay
Stayed 1 night in Jan 2025

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , staff very friendly and helpful , food was excellent. Shower tray doesnt hold the water and doesn't drain properly, having to wipe up bathroom floor after shower .
Stayed 1 night in Jan 2025

10/10 Excellent

leeanne

Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 4 nights in Dec 2024

8/10 Good

Charlotte

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Ok for the price

About right for the price, nothing above average.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Xmas Stay

Friendly staff, nice bedding, good location 2 miles from Norwich centre and taxi if need for evening. Able to park all day Sunday whilst Xmas shopping included in booking. Quiet room and well serviced.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Traveled with family and small children
Liked: Staff & service
Very nice stay. Staff were very helpful and accommodating. Rooms could do with a refresh and a thorough clean. Breakfast was great, lots of options. Pool and spa was a perfect way to end the stay.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nayteeravady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at the bar Very helpful And welcoming receptionist
Stayed 1 night in Dec 2024

8/10 Good

Dean

Stayed 4 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very limited menu and even then 3 items not available on a Friday evening 😕
Stayed 2 nights in Dec 2024