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Holiday Inn Norwich by IHG

4.0 star property

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Photo gallery for Holiday Inn Norwich by IHG

Daily full breakfast (GBP 16.95 per person)
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
$93
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Ipswich Road, Norwich, England, NR4 6EP
  • Place, Carrow Road Stadium
    ‪5 min drive‬
  • Place, University of East Anglia
    ‪6 min drive‬
  • Place, Norwich Cathedral
    ‪7 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 180 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Norwich by IHG

4-star Norwich hotel close to Norwich Theatre Royal
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Holiday Inn Norwich by IHG features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 212 square feet (20 square meters) include conference space. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Holiday Inn Norwich by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Reviews

Holiday Inn Norwich by IHG Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 358 out of 870 reviews
Rating 8 - Good. 357 out of 870 reviews
Rating 6 - Okay. 104 out of 870 reviews
Rating 4 - Poor. 31 out of 870 reviews
Rating 2 - Terrible. 20 out of 870 reviews

Reviews

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Ok place to stay close to UEA but overall it is old and tired looking. Everything was a bit worn.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Dated but otherwise good hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nice staff, good facility, recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast (huge choice). Good shower. A/C in room very good. Plenty of free parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bobby, Eastbourne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect weekend made even better by the attentive staff and air conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave! Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.
Stayed 1 night in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting up with friends
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with good beds, bathroom could use updating. Hotel restaurant had gluten free options which was great.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Shirley, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Jun 2025

8/10 Good

Avril

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.
Stayed 2 nights in May 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointing to find they didn’t have a lift. Also requested an accessible room as requested and we had to manage stairs with baggage. Crazy scenes around dining also because of coach trips. Unable to sit at a proper table as the tables were marked reserved from the early morning. The food we wanted to order was not available either. Breakfast was excellent though. Lots of choices. Really disappointing stay overall.
Stayed 3 nights in May 2025

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, amenities
We opted for the premium room upgrade. This gives you a complementary fridge with 2 pepsi max, a can of water, some crisps and a crunchy chocolate bar. The room had a great view of some broken exercise bikes and some bins. The bed wasn't that comfortable and the bathroom was so large you wouldn't be able to swing a mouse. Not sure how some people would even be able to close the door to access the shower as the door goes inwards towards the toilet. Apart from the disappointment of a premium room being in my view a lower standard than your average 2 star hotel. We was happy with the friendly staff. The hotel location and facilities and the breakfast was great. We didn't complain about the uncomfortable mattress as we only stayed one night and wouldn't stay again.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, room comfort

Ancient TVs

You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.
Stayed 1 night in May 2025

10/10 Excellent

Greg, Berkhamsted

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast quality. All good.
Stayed 1 night in May 2025

10/10 Excellent

nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with the stay all was very good
Stayed 1 night in May 2025