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Hotel Callista

2.0 star property

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Photo gallery for Hotel Callista

Lobby
Reception
Executive Suite | 1 bedroom, memory foam beds, iron/ironing board, free WiFi
Front of property
Executive Suite | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
352 Main St, Norwich, CT, 06360
  • William W. Backus Hospital
    ‪4 min drive‬
  • Mohegan Sun Arena
    ‪8 min drive‬
  • Mohegan Sun Casino
    ‪8 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Classic Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Studio

Senior Studio | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Senior Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Club Double Room

Club Double Room | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Club Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Comfort Studio

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 55-inch Smart TV with cable channels, Netflix, Hulu

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, memory foam beds, iron/ironing board, free WiFi

Deluxe Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Hotel Callista

Norwich hotel with free in-room WiFi
This smoke-free hotel features express check-out, free self parking, and free WiFi in public areas. Housekeeping is available once per stay.
Hotel Callista offers 24 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature memory foam mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Hotel Callista features express check-out and an elevator. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Hotel Callista is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 9:30 AM for a fee: USD 24 for adults and USD 14 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (42 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 24 for adults and USD 14 for children
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit

Hotel Callista Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 140 reviews
Rating 8 - Good. 50 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 8 out of 140 reviews
Rating 2 - Terrible. 6 out of 140 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Devon

Stayed 1 night in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

Okay value hotel

Pros: check in was easy. Hotel was extremely clean and in a quiet area of the city. The shower water pressure was great. Cons: the bed was uncomfortably firm. The room was spartan: dim lightbulbs, no trash can in the bedroom. The rooms are not soundproofed very well; a lot of hardwood floors leading to noises from the hallway being too clear.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. , i left 2 rings room when i checked out, when i realized it i called to say I would be back for them, when I returned No cable first part of stay
Stayed 1 night in Mar 2025

6/10 Okay

Diane, NEW YOK

Liked: Cleanliness, property conditions & facilities
Great property little noisy and was comfortable
Stayed 3 nights in Feb 2025

2/10 Terrible

Alisha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Traveled with partner
Liked: Staff & service
being on vacation i can appreciate a decent bed/pillows. i had that here ! nothing better than a good nights sleep in a comfy bed, when your not in your own. Good water pressure as well ! lack of hooks o the room we had since the bathroom sink is in with the bedroom a towel holder is needed. not a big deal tho, would recommended and would stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Maria

Stay was fine, the only issue was no body wash in shower, ceiling was peeling off and falling in shower. Elevator was extremely cold. The room was clean, good tv channels.
Stayed 1 night in Mar 2025

4/10 Poor

Avery

Disliked: Cleanliness
The beds were like sleeping on plywood the floors inside the rooms were very dirty. Staff was friendly but kind of an awkward vibe. And breakfast was not included.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than not having an iron in the room and hearing the people above us it was a great stay. I would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service
Had a lovely stay. Very quaint place.
Stayed 1 night in Feb 2025

8/10 Good

Jason

Traveled with partner
It’s ight
Stayed 1 night in Feb 2025

6/10 Okay

gretchen

The staff was very friendly. Room didn’t look clean.
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Traveled with group
Staff was friendly and helpful. Room was very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Damarys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, quiet and it had accessible parking.
Stayed 1 night in Feb 2025

8/10 Good

Shuzhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Emilly

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Gregory

Paid for room no one there to check is in… no one was at the front desk had to pay for another hotel down the street.NEVER Called
Stayed 1 night in Jan 2025

8/10 Good

Carlos, Mahopac

Traveled with partner
Liked: Staff & service
The hotel itself was a very boutique style, beautiful in the inside, the outside looks nice and historic. The rooms can be a little more thoroughly cleaned and checked, but nothing crazy or nasty. The area looks run down , but with historic looking homes. Area is quiet. The staff was very professional, polite, attentive,. Would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great place to stay near Mohegan casino. Quick Uber ride to the casino from here. This place is extremely clean, and the beds/pillows are so comfortable! Elegant decor and amenities. Definitely staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Martine, Highland

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Old Building Turned into Hotel. Worth a stay.

Really cool 200 year old building made into a hotel. Good easy parking. Close to Casinos. Clean. Friendly staff. I would have given 5 star for all but we had no pillow cases on the pillows although they promptly brought them to us and the bed was hard a s a rock. I like a comfortable mattress.
Stayed 1 night in Dec 2024