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Hotel Callista

2.0 star property

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Photo gallery for Hotel Callista

Lobby
Front of property
Executive Suite | Memory foam beds, iron/ironing board, free WiFi, bed sheets
Executive Suite | Memory foam beds, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
352 Main St, Norwich, CT, 06360
  • William W. Backus Hospital
    ‪4 min drive‬
  • Mohegan Sun Arena
    ‪8 min drive‬
  • Mohegan Sun Casino
    ‪9 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪26 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Classic Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Studio

Senior Studio | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Senior Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Club Double Room

Club Double Room | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Comfort Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 55-inch Smart TV with cable channels, Netflix, Hulu

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Memory foam beds, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Near Casinos Norwich-Uncasville CT

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1003)
The price is $88
per night
$101 total
includes taxes & fees
Apr 21 - Apr 22
Comfort Suites Near Casinos Norwich-Uncasville CT

About this property

Hotel Callista

Norwich hotel with free in-room WiFi
This smoke-free hotel features express check-out, free self parking, and free WiFi in public areas. Housekeeping is available once per stay.
Hotel Callista offers 24 air-conditioned accommodations with espresso makers and complimentary bottled water. Beds feature memory foam mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Hotel Callista features express check-out and an elevator. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Hotel Callista is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 9:30 AM for a fee: USD 24 for adults and USD 14 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Handrails in stairways (42 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 24 for adults and USD 14 for children
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit

Hotel Callista Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 118 reviews
Rating 8 - Good. 39 out of 118 reviews
Rating 6 - Okay. 17 out of 118 reviews
Rating 4 - Poor. 8 out of 118 reviews
Rating 2 - Terrible. 6 out of 118 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Old Building Turned into Hotel. Worth a stay.
Really cool 200 year old building made into a hotel. Good easy parking. Close to Casinos. Clean. Friendly staff. I would have given 5 star for all but we had no pillow cases on the pillows although they promptly brought them to us and the bed was hard a s a rock. I like a comfortable mattress.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay short term again.
Room was clean and looked new. Room was plain. Only table on one side of bed. Really need nightstand in either side. Bathroom has Pedestal sink so no room to put out toothbrush or anything. Tub was very slippery so you need to be careful of that. Bed was very hard, but ended up actually pretty comfortable even though it was hard. Would definitely stay there again for a night or two but not more than that. I need to have a little more Table room And bathroom area to put my essentials. But it was very nice and very clean and the staff was very good.
Stayed 1 night in Jan 2025

4/10 Poor

catia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Kristen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judy

Traveled with family
Liked: Cleanliness, property conditions & facilities
OK for sleeping, not much else
Disappointing. Although located near the city center, this hotel had nothing interesting within walking distance—for instance, no cafe or breakfast place. The building was nice and was kept up well, but our room wasn't comfortable. The main things worked: a good bed, working TV and Internet, a fast elevator. But the list of things that didn't work is long: inadequate lighting, electric sockets that failed, a coffee maker that filled a cup only part way, etc. There was no chair in the room, and the lobby was so cold that I needed to wear a coat to sit there. Also, I saw people come to check in or out when no staff was at the desk for 15 minutes or so.
Stayed 1 night in Jan 2025

8/10 Good

claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you do not want to stay at the pricey hotels in the casinos. Only a 10 minute car ride to Mohegan Sun. The building is beautiful and the room bed was very comfortable. The only thing is it's an old building so you can hear your next door neighbors conversations or them snoring at night. Our initial room bathroom was not cleaned very well but staff quickly changed our room, and the other room was great. Great place for a quick stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close this was to Mohegan Sun and it was updated and clean
Stayed 1 night in Dec 2024

6/10 Okay

Cristina

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Wilson

Liked: Cleanliness
Overall a good stay! I would have appreciated instructions for the TV and they had trouble with the credit card machine, but nothing really worth complaining about, especially since the hotel is so new
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Did not have the charm the pictures make it out to have. Room was cold.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cold floors. Window did not lock. TP was running out but there was a replacement. Overall very nice. Definitely would return
Stayed 1 night in Dec 2024

10/10 Excellent

krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Our single night here was great fromt desk guy was very attentive and helpful with all our needs. The room was nice and clean all the toiletries were available to us and all the linen were crisp.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

6/10 Okay

Marianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, but NOISY!!!!!
As far as the hotel goes, it was very clean and comfortable. Perfect for just resting my head after attending a concert at the arena. I was a bit shocked to find an abandoned YMCA directly across the street, so that unsettled me a bit as a woman traveling alone (I did meet up with friends at the hotel, otherwise I wouldn’t really have felt safe leaving the hotel or walking from the parking lot at night by myself). The other issue was the hotel is ZERO sound-proofed. I heard every conversation in every room and hallway within ear shot of my room ALL NIGHT! I had a three hour ride home the next day, and really needed some sleep, but that was really impossible.
Stayed 1 night in Oct 2024

6/10 Okay

Kerri

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was extremely small. Very basic furniture. I guess for one night it was ok but I probably will not stay here again. We could hear visitors talking. The walls are very thin. If you can, pay the extra for a normal “hotel” feel. The room needs a bureau and long mirror.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very clean rooms. Beds were comfortable. If you are looking for a nice clean room with very welcoming staff. This is an awesome choice. You aren’t going to be walking anywhere for dinner or drinks but for just a nice clean comfortable room, this is a good choice. About a 10 minute drive to either one of the casinos
Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness
Hotel has no breakfast not even coffe even though expedia cliamed frre breakfast. Hotel is over 4 miles from the casino not .8 as described.
Stayed 1 night in Oct 2024

6/10 Okay

vincent

Liked: Cleanliness, staff & service
Clean and actually functional for a very tiny room. I did woke up with a sore back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

ESAIT F, EAST ELMHURST

Liked: Cleanliness, staff & service, property conditions & facilities
Great option, if you are planning for a get away weekend or visiting the casino, You will find great restaurants in the area, around the hotel we can walk safely and there is plenty of free parking spaces.
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Traveled with family
Liked: Cleanliness
This hotel is a basic as you can get. Beautiful building but it has been cheaply renovated. It was close to Mohegan sun (10min drive) so it served a purpose for us but the furniture in the bedroom is cheap, bare bones room and due to the lack of noise absorbing extras like rugs and curtains, you can hear all the other rooms and the corridors. The front desk staff aren’t very helpful, saying Mohegan sun was a 30min drive and also couldn’t provide me with a light bulb for one of the only two lamps that didn’t work in my room. The elevator stopped working. There is a vending machine on one of the floors but no real food served and nowhere close by to get breakfast. Honestly- if it’s cheap and you just need somewhere to rest your head then it was OK. Would I recommend to friends? Not really.
Stayed 1 night in Sep 2024