Namaste Palace Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Namaste Palace Hotel

Standard Double or Twin Room, Shared Bathroom | Television
Lobby
Standard Double or Twin Room, Shared Bathroom | Free WiFi, bed sheets
Exterior
Breakfast meal

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
131-139 Queens Road, Norwich, England, NR1 3PN
  • Norwich Theatre Royal
    11 min walk
  • Market Place
    12 min walk
  • Norwich City Hall
    12 min walk
  • Norwich (NWI-Norwich Intl.)
    9 min drive

Room options

Standard Double or Twin Room, Shared Bathroom

  • 43 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Double Room, Ensuite

  • 43 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 53 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, Shared Bathroom

  • 43 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Namaste Palace Hotel

3-star Norwich guest house with restaurant
Along with a restaurant, this smoke-free guesthouse has wedding services and free WiFi in public areas.
Namaste Palace Hotel offers 11 accommodations with coffee/tea makers and complimentary toiletries. 32-inch Smart televisions come with premium digital channels. This Norwich guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.
The guesthouse offers a restaurant. Wireless Internet access is complimentary.

Namaste Palace Hotel is a smoke-free property.

NamasteVillage-Vegetarian - This family restaurant specializes in Indian cuisine. Guests can enjoy drinks at the bar.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • NamasteVillage-Vegetarian

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No elevator

More

  • Built in 1887
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 10 for check-in between 10:00 PM and midnight
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

This property does not have elevators
Alcohol is not served at this property

Property is also known as

Namaste Palace Hotel Norwich
Namaste Palace Norwich
Namaste Palace
Namaste Palace Hotel Norwich
Namaste Palace Hotel Guesthouse
Namaste Palace Hotel Guesthouse Norwich

Namaste Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 21 out of 98 reviews" "
Rating 8 - Good. 36 out of 98 reviews" "
Rating 6 - Okay. 14 out of 98 reviews" "
Rating 4 - Poor. 14 out of 98 reviews" "
Rating 2 - Terrible. 13 out of 98 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

John

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We slept ok but other guests were noisy throughout night
Stayed 1 night in Sep 2024

10/10 Excellent

Tahmina

Liked: Cleanliness, staff & service, property conditions & facilities
good and safe stay, lovely workers.
Stayed 1 night in Aug 2024

4/10 Poor

Phoebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place is basic but clean and in a good location for the centre of town, but it is on a main road. The staff were very helpful when I was there, but there were bed bugs in the bed which I unfortunately discovered on my first night. They were fully booked for the rest of my stay so I needed to move, but all of that was beyond their control and they were helpful. They told me they had already started to process a full refund without me having to ask, however it is a full week later and I've still heard nothing. I rang them last week and they assured me they had processed the refund, so I waited several more days, but still nothing. Upon speaking to Expedia today they told me that the hotel had never started to process the refund! They are processing it (with a small amount of compensation to cover extra costs incurred) now, but the hotel never even started it and they reassured me several times that they had.
Stayed 3 nights in Jul 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
No toilet or wash basin in the room
Stayed 1 night in Jul 2024

4/10 Poor

Amporn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
To noisy and room not clean bed frame pillow duvet and bed cover need Upgrade
Stayed 2 nights in Apr 2024

2/10 Terrible

Gavin

Liked: Cleanliness, staff & service
Noisy
Unbelievably noisy, no soundproofing to rooms. Very clean though but not great for a light sleeper. Music very loud downstairs in restaurant can be heard in room. Someone making very loud mobile call on hallway late last night. Location is great for city. Odd check in process. Ear plugs saved the day. Get what you pay for. Would be fine for someone who sleeps through anything and would make it great value for money.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Very poor
Stayed 1 night in Apr 2024

6/10 Okay

Gareth

Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, cost-effective and clean, nothing more.
Namaste Palace Hotel states three things; it is cozy, cost-effective and clean. It holds up to these and only these very well. As there is a restaurant attached and the walls are quiet thin, you can hear not only other the patrons and the music in the restaurant but the other guests in the rooms next to you. Some notice of when music would stop and start for the day would have been incredibly helpful to allowing me to time when I sleep. The bathroom and shower is communal and kept to a clean standard so that wasn’t an issue at all. The beds are extremely soft so if you aren’t a fan of soft mattresses, you may want to steer clear. As a solo traveller, if you attempt to book a table for yourself in their restaurant through the QR codes in the room - you just can’t. Overall, my experience was good but some notice about noise levels would have been greatly appreciated.
Stayed 1 night in Mar 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Sunil

Stayed 1 night in Jan 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Handy for the city centre
Handy for the city centre. Ideal for one night. Great restaurant downstairs. Traffic noise the only downside and noise from other rooms, as walls thin. I can sleep on a washing line so no problem for me!
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
2 night stay in family room.
Good location for the city centre and to visit daughter in Uni accommodation. En suite door had a window in it and didn’t close properly so not practical. Stains on bed and sofa and walls. Bedding looked clean however and towels nice and large and clean. Would be very disappointed if paid full price but as used Tesco vouchers only paid £38 for a two night stay in the family room.
Stayed 2 nights in Oct 2023

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don't expect luxury
The staff were friendly enough, and kept the room clean. The two bottles of water provided on arrival were much appreciated. However, having to go down a corridor for toilet and washing facilities would not be to everyone's taste, nor would the location on a main road (though earplugs are provided to block the noise of the traffic). The venue seems very much like a side project for the restaurant next door. The constraints of working within a listed building mean that the improvements that guests may seek are unlikely to happen. Unless you're operating to a limited budget - as I was - there are better options available in Norwich.
Stayed 1 night in Sep 2023

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities
Quite and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Zdenek

Stayed 1 night in Jun 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money & great restaurant below!
The room was clean and okay but the blinds didn't really block out the light so was a bit irritating in the morning. We had one towel between 2 but I assume this was an oversight and I didn't ask for another so no issue! Cheap, clean and cheerful. ~Traffic was a bit load in the morning but I assume of they put double glazing in it would cost a lot more and we were getting up anyway.. The restaurant was great - lovely food, great staff really enjoyed it.
Stayed 1 night in Apr 2023

10/10 Excellent

Virginija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
The wall is the room were all marked and dirty. The window left a cold breeze in in the bathroom and the heating would not go above 21 degrees. It was so loud there. You can hear people talking in other rooms. People were knocking my door after 24.00 hours. I just ignored them. The guy who checked me in was really nice. Nice size room. Clean bedding and comfortable bed. Short walk to a supermarket. Check out was not good. Drop box for cards was not secure.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
I booked one room for one night. The room was quite dirty with a lot of stains on the walls and old furniture but the bedsheets were clean if quite worn. The room was really cold, even after I turned the heating up and it turned off during the night so woke up freezing. The window is single pane so that makes it cold and also quite noisy as it’s on the main road. The shared bathrooms were clean. The TV was meant to have Netflix but that didn’t work. I wouldn’t stay here again. The restaurant downstairs is great though!
Stayed 1 night in Dec 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Ryan

Stayed 1 night in Sep 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022