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St Giles House Hotel

3.5 star property

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Photo gallery for St Giles House Hotel

Interior
Indoor wedding
Exterior
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Spa
  • Bar
$136
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
41-45 St Giles St, Norwich, England, NR2 1JR
  • Market Place
    ‪6 min walk‬
  • Norwich Castle
    ‪7 min walk‬
  • Norwich Cathedral
    ‪13 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪7 min drive‬

Room options

View all photos for Twin Room (not dog friendly)

Twin Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (not dog friendly)

Junior Suite (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Georgian Suite (not dog friendly) | Living area | 50-inch Smart TV with digital channels, streaming services

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, individually decorated

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Superior Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Superior Double Room (not dog friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (not dog friendly)

Executive Double Room (not dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

Executive Double Room (not dog friendly)

9.4 out of 10
Exceptional
(10 reviews)
  • 13 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

The Georgian Double (dog friendly) | 1 bedroom, premium bedding, minibar, individually decorated

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

St Giles House Hotel

3.5-star hotel in Norwich City Center
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
St Giles House Hotel offers 24 accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
St Giles House Hotel features a full-service spa. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 558 square feet (52 square meters) include conference space. This Norwich hotel also offers spa services, a terrace, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

St Giles House Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
SGH Brasserie - This brasserie serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 7.47 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 7.47 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

St Giles House Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 302 reviews
Rating 8 - Good. 101 out of 302 reviews
Rating 6 - Okay. 44 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 4 out of 302 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the centre of Norwich

Exceeded our expectations! What a lovely hotel in the centre of Norwich. Great location, great service and the breakfast was delicious!
Stayed 1 night in May 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night stay.

Nice over night stay as we live relatively local. spacious room and comfy bed, huge bathroom. Car park wasn't easy to find, but free parking once we registered. Only thing that spoilt it was we could hear the music quite clearly from the bar until they closed... Fabulous breakfast, good quality ingredients and a great selection. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely stay. Had an issue with the Bath but this was sorted quickly and efficently.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great. Just one incident where can wasn’t called for me for a train station journey. Caused some stress but hotel was great in calling and trying to find a cab.
Stayed 2 nights in May 2025

10/10 Excellent

Pip

Stayed 1 night in May 2025

6/10 Okay

Kerry

Traveled with family

Some updating needed

A grand old building but quite tired and dated looking in places. Bedside lights didn’t work and one had no bulb which is potentially dangerous. It was sorted immediately though. Staff were friendly enough but nothing above or beyond. Reception is in a small room off to the side which was a bit strange and was not attended a couple of times. It’s four star rated but didn’t feel like it. Location is fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor was stunning, the room was a good size, and had everything we needed and more. Breakfast was wonderful. Check in and out smooth. Would recommend for a city break, walkable distance from city centre so perfect for shopping, but far enough away from clubs etc to be nice and quiet - perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel friendly staff fantastic food

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 3 nights in Apr 2025

4/10 Poor

Jiri

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
quite nice but there were stains on the carpet and on the chair it was not very pleasant. The curtain in the bathroom was also quite dirty. these shortcomings should definitely not be there considering the price. Staff is top notch.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Ok hotel..nothing special gut nothing wrong
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
close to theatre
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Adele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient location walking distance to amenities. Food good however long wait for breakfast service and didnt seem equipped to manage the tables they have due to only 2 staff working and multi tasking at reception. Coffee undrinkable though! Some staff better than others, for example, our cleaning lady (who gave us a great laugh with her towel art!) and Tom at reception who rectified a problem with the heating for us very quickly. Not enough sockets in the room with 2 broken meaning things had to be unplugged and moved around to use e.g kettle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total recommend

We stayed as a couple for one night as we were going to the very nearby Norwich arts centre for a gig. The hotel was both classy and cosy, everything was a nice size ( room, bed, bathroom etc), very clean and everything we needed. The building itself is grand, kooky and welcoming. The staff were just incredible and we enjoyed our chats with them....they were very knowledgeable including about the history of the hotel and what else was of interest in the local area. Breakfast was quality ( and we are food snobs as we used to live in France). Really couldn't fault anything. Next time, we'll be back with more time hopefully as we regretted not being able to try out the cocktails at the lovely bar!!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with Character

Stayed two nights at this hotel. Its full of character and lovely decor. Its in a great location being a 5 min walk into Norwich town center and theatre. The staff were very helpful. We eat in their restaurant Friday night and the food was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norwich night out

Lovely room, was ready early and the team at the hotel were very welcoming!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't of been happier

Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Stayed 1 night in Mar 2025