This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, an arcade/game room, and a banquet hall are onsite. Change of towels is available on request.
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.
This Norwich hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
Sutton Staithe Hotel is a smoke-free property.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Sutton Staithe Bar - This restaurant serves breakfast and dinner. A children's menu is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Hosted evening meal available daily for a fee of GBP 14.95
Private picnics
Restaurants on site
Sutton Staithe Bar
Things to do
Arcade/game room
Billiards/pool table
Family friendly
Arcade/game room
Conveniences
Limited-hour front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
In a provincial park
On a lake
Accessibility
No elevator
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Electric kettle
More
Desk
Heating
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Hosted evening meal: GBP 14.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich
Sutton Staithe Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 283 out of 508 reviews
10 - Excellent
283
Rating 8 - Good. 162 out of 508 reviews
8 - Good
162
Rating 6 - Okay. 47 out of 508 reviews
6 - Okay
47
Rating 4 - Poor. 12 out of 508 reviews
4 - Poor
12
Rating 2 - Terrible. 4 out of 508 reviews
2 - Terrible
4
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Jan
Jun 30, 2025
Jan
Stayed 1 night in Jun 2025
10/10 Excellent
Martyn
Jun 27, 2025
Lovely friendly staff which managed to get us a meal after the restaurant was supposed to have closed and a very nice meal
Nice room lovely quiet stay by the river .
We will be back
We very much enjoyed our stay at Sutton Staithe Hotel. It looks over the Broads and you can see the changing of the boats from day to day which is really nice. The breakfasts were great and the staff were all friendly. They have a lovely bar and outside area. The only small thing I can say is that not all the rooms have been redecorated and ours looked a little tired, but the amenities for the room were good and did not affect our happiness with the room. Would definitely come here again.
June
Stayed 3 nights in Jun 2025
8/10 Good
Anthony
Traveled with partner
Jun 19, 2025
Liked: Staff & service, amenities
Right on the water and a boat yard next to the hotel a children's play area an outside area next to the bar boat owners to talk to. A good breakfast. Food available Tuesday to Sunday lunchtime.
Anthony
Stayed 3 nights in Jun 2025
6/10 Okay
John
Jun 14, 2025
Liked: Cleanliness, staff & service, room comfort
A work in progress.
Stayed four nights in room 14, steep stairs to reach it with luggage but nice views of the waterfront. King size bed was very comfortable and the shower very efficient.
The huge smart TV was a little large for the room! Could have done with a wardrobe or portable clothes rail, perhaps using some of the floorspace in the vast en suite bathroom.
Breakfast service was friendly and efficient. We had dinner on one evening, nice menu, friendly service but stretched on a busy evening.
Good selection of beers in the busy bar with plenty of outdoor seating.
Overall a very enjoyable stay and we wish the owners continued success as they strive to develop the business.
Nice hotel in great place by the river. Paul was very accommodating in helping me & colleagues park our motorcycles. Rooms comfortable. Breakfast was great. Only criticism parts of the hotel a bit dated & shabby. Would I stay again. Yes, of course. Great value hotel.
Nice room in quiet setting. The staff are excellent and very friendly, breakfast is very good.
Ate a few evenings in the hotel and food was excellent, will definitely return in the future
Staff very friendly ate here food was very nice, the only thing I would say is the WiFi is pretty bad my wife was trying to work on her laptop and couldn’t get connected on that or our phones
Would have loved to have given a 5 star but it has to be 4 because the fire alarm went off at 5am and there was no one on site. It took half an hour for the manager to turn up and turn it off. And that was only because a neighbour knew who to call. They gave us a couple of free drinks the next evening but we had to ask. No apologies. The day staff didn't even know what had happened.
Amazing hosts! Such a friendly place, had an event on for one of the staff and they welcomed us in like we were part of the community. The room (room 3) was nicely decorated and very comfortable. Lovely surroundings. Top quality cosy hotel! I highly recommend!
Jemma
Stayed 1 night in May 2025
8/10 Good
Terence
May 19, 2025
Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
My stay was very good the staff were exelent and the meals were of an high standard ,however there are areas that need improving some of the decor needs improving this is a 200 year old building so overall not to bad but there are repairs that need to be addressed.
The room rate was very cheap and there’s a reason for this. The building is very shabby and although the welcome pack explains that it’s an old building and they are doing their best to renovate it, it’s obvious that they are completely out of their depth. This was a feeling echoed by other guests I spoke to. Having said that the bed was one of the most comfortable hotel beds I’ve slept in for sometime. Food was good, drinks offer extensive and staff friendly and I’m sure doing their best. Would I book again, sadly not.
Excellent welcome.
Excellent bedroom and end suite bathroom.
Bed extremely comfortable.
Breakfast was fantastic.
Amazing setting.
Could not fault anything.
3rd visit in two years, love this place. Lovely comfortable rooms with great mattresses and bathrooms. Brilliant food and a broad selection of local beers in a great location especially if you want to take an electric boat out on the broads for a few hours.
Lovely people, very friendly, made us most welcome. They are trying to build this hotel up, lots of Refurb work but this didn’t affect the service, the food or the drink that was served to us overall we had a great weekend and we definitely go back again