See all properties

The Maids Head Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Property entrance
Premium bedding, individually decorated, individually furnished, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Bar
  • Laundry

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Elm Hill
    1 min walk
  • Tombland
    1 min walk
  • Norwich Cathedral
    1 min walk
  • Norwich (NWI-Norwich Intl.)
    13 min drive

Room options

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

George Hotel, BW Signature Collection

Pet friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (715)
The price is $99
per night
$119 total
includes taxes & fees
Jan 6 - Jan 7
George Hotel, BW Signature Collection

About this property

The Maids Head Hotel

4-star hotel in Norwich City Center
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and conference space.
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

The Maids Head Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 10 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1008 reviews" "
Rating 8 - Good. 264 out of 1008 reviews" "
Rating 6 - Okay. 44 out of 1008 reviews" "
Rating 4 - Poor. 15 out of 1008 reviews" "
Rating 2 - Terrible. 8 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my needs
Perfect venue for my needs. Was very busy .. they had a couple of weddings there the day I stayed I think, so was a bit noisy until beyond midnight, but room was comfort had everything I needed. The place is a bit of a warren but that’s more about its age and character. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped in Norwich whilst cycling the Rebellion Way. The hotel location is very convenient and they happily let us store our bikes in a conference room. Fantastic room with huge bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was lovely, the room was clean, the bed comfortable and the shower was very good. The only disappointment was the fridge didn't work. We psin extra to upgrade our room as it was our anniversary but when we got our champagne out of the fridge it was very warm so this was a little disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rosie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough.
Nice hotel, I did ask the lady at check in to arrange an extra pillow for me which she didn’t do. This is why I have given a 4, A wedding was on at the same time so quite noisy at times and lots of stairs. My friend has a disability so she struggled with this and we did make the hotel aware she was disabled at check in as she needed a disabled car space.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Traveled with partner
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the maids head hotel to be an excellent property. All of the staff were very helpful and courteous. The full English breakfast buffet was also excellent with an assortment of traditional British fair and lots of fruit and other options. It is conveniently located next to the Norwich Cathedral For those who want to pop in for EvenSong.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really welcoming hotel in a brilliant location ! The service was second to none !
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

SAYAKA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of nights spent. Comfortable room, very friendly staff and excellent breakfast facilities. Overall very relaxed stopover
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel and excellent location making sightseeing very easy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Close to the Cathedral
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service
Visit
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Such a beautiful hotel and so convenient with its location to the cathedral and the city centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Stayed 3 nights in Aug 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maids Head is perfectly located right by the cathedral, restaurants and pretty shopping streets of Norwich. Rooms were attractive, comfortable and clean. The lobby and ground floor sofa seating area is beautifully appointed. The bar, when we found it, was a bit unexpected - old fashioned pub style.
Stayed 4 nights in Aug 2024