2/10 Terrible
Matthew
Traveled with family
Jun 1, 2024
Disliked: Staff & service, amenities, property conditions & facilities
The only bad experience we had travelling Sicily for over 2 weeks. Eveything about this place is misleading. This isn’t really a hotel, it’s just a series of rooms with automated doors. There aren’t any staff, just communication from WhatsApp. There aren’t even any keys to the rooms, just an awkward unlocking system you have to use your phone for. Despite what they say there is no breakfast (despite it being advertised online, when we booked and even in the room) and there is no dedicated parking (despite saying so online). There is free public parking on the street but there’s no guarantee and when we were there it was very busy. We ended up paying 20 euros for a carpark 10 mins away and lugging our bags into town. I’m also sure they will try and deny/argue all of this as they did when we were leaving- but we couldn’t be bothered arguing any further- looking at other reviews that say the same thing they are clearly intending to mislead. Shame as the rooms themselves are nice and it’s in a good location- it’s just not a hotel.
Matthew
Stayed 1 night in May 2024