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Very central hotel, clean space, and very friendly staff! Across from omicho market and 15ish min walk to all the train station and tourist sites! Close to bus station as well.

It’s a very ‘okay’ hotel. For UK people, I’d say that it’s on par with Premier inn or good Travelodge. If that’s what you are after, it’s a great place. I kind of missed being treated very special by 4/5* type hotels. Although the hotel is in keeping with Japanese standards of service and competence, it just missed that extra bit. For eg, when we handed in our luggage to be transferred to another hotel, it just felt like the reception staff felt that it was a chore for them than being happy that we are using the service. Room cleaners did an amazing job and were super nice and friendly. Room, superior double with twin beds, was very okay. (Hot bath on top floor hasn’t actually got a great view because there’s a glass corridor between the bath and the view so it’s very distant (for the women’s one). We’d been spoiled by other hotels in Japan that we weren’t overly excited by this one.

I wish there was a less expensive breakfast option.

Great room, very spacious. Staff was nice and the hotel has some nice amenities and provides complementary drinks and food at the lobby throughout the day. Very convenient location. Highly recommended

This is a 5-star hot springs/onsen resort tastefully decorated, beautifully maintained and luxurious in every way. You won't regret staying here! We loved every moment here and wished we could have stayed longer.

Clean well sized and maintained room, amazing shower ! Good location close to Omicho market and bus stops