6/10 Okay
Mr Greg John
Oct 28, 2025
Disliked: Property conditions & facilities
Checking in was fine, took a short wait to get to the front desk. The staff were friendly.
The room was fine, little dusty in places, bed was clean and comfortable. The bathroom had a disabled assistance rope in it, which was odd and not required. There was some water damage to the area around the toilet and a cracked tile on the bath surround. The air extractor in the bathroom was very loud, so loud I could not hear my music very well.
The TV was fine, large enough. For the price I’d like a couple of biscuits and some decent coffee and tea.
The iron was good, did the job very well, but the ironing board needs replacing or repairing to remove the dip in the end section.
The lifts getting to the room were slow, are they working as well/quickly as they should be?
I also noticed a couple checking-in got offered “complimentary drinks” when they checked-in? Not sure why they did and we did not.
I chose this hotel for its location in the city centre, it’s very handy to get anywhere. It just is not worth £150 per night, not for what you get. You get more from a Premier Inn and they are run of the mill as a brand.
If you could lower prices a bit, you would fill-up quicker.
I would have loved a discount for using a local car park, that would have been nice.
The shower and bath are very very good, cannot fault them. Might want to scrub the rust off the rail though, and clean or replace the shower curtain.
Mr Greg John
Stayed 1 night in Oct 2025
