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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Restaurant
Exterior
Library
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪3 min walk‬
  • Theatre Royal
    ‪6 min walk‬
  • Motorpoint Arena Nottingham
    ‪13 min walk‬
  • East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(54 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Executive King Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Small Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

King Suite （Four Poster Bed）

  • Sleeps 2
  • 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

ibis Nottingham Centre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (1000)
$101 nightly
The price is $101 total
includes taxes & fees
ibis Nottingham Centre

About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very pleased with the hotel & facilities in room . Staff were unhelpful & did not explain how to put lights on &:electrical sockets eg boiling.kettle.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean and near city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor and ambiance checking in. Very helpful and friendly reception staff, restaurant staff and housekeeping. Nothing too much trouble. Comfortable room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ciara

Stayed 1 night in Mar 2025

8/10 Good

Chelsea

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to train station, castle and local pubs. Neat decor, helpful staff and quiet. I would absolutely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very tired in need of renovation! - Conveyer toaster doesn’t collect done toast so you have to put your hand in hot area - Bar area carpet filthy ,not vacuumed on arrival, still not vacuumed at breakfast - Toilet hard to flush - Lift carpet dirty and worn - Sink takes a long time to empty - Cold room on entry. No control over heating
Stayed 1 night in Mar 2025

8/10 Good

Wen-Cheng

Liked: Cleanliness, staff & service, room comfort

GREAT STAY

NICE LOCATION GOOD SERVICE CLEAN ROOM I WILL COME BACK
Stayed 3 nights in Mar 2025

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, there is nothing wrong with the place, the staff were friendly and helpful, the reception is nice, the car park facilities are very close and reasonably priced for a 24 hour stay. However the property does seem to be a little warn around the edges and like it could do with some TLC, with scuff marks on the walls and the shower head being damaged and leaking water from somewhere you don't want it to. Also, really pedantic point and not a criticism per se, but hr lift door is SOOO SLOOOOWWW! Other than that, lovely hotel great comfortable stay and would use the place again if we needed to.
Stayed 1 night in Mar 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
Comfortable and friendly staff and lovely food, only issue was a broken shower head , I was able to repair myself but was a pain
Stayed 1 night in Mar 2025

8/10 Good

neil

Stayed 1 night in Mar 2025

10/10 Excellent

samina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Fantastic place to stay
Stayed 1 night in Dec 2024

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how quiet it was.
Stayed 3 nights in Feb 2025

8/10 Good

Susan

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jaroslaw Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Nice staff poor rooms

The staff were very helpful and friendly but the condition of the rooms were poor. Sink unit was cracked, lots of rust and scuffed paint. Needs an update to be reasonable again.
Stayed 1 night in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and a good location

Only here for a night and out most of it but the hotel was clean and the bed comfortable - bathroom was refurbished and the shower was great. The hotel is a stones throw from Nottingham Castle and directly next to an NCP car park. Only had drinks in the bar on the afternoon - it had closed when we got back at 11:15pm which was a shame as there were still people in it. Handy parking next door if you have the NCP app as it reduces the overnight stay from £15 to £10.95.
Stayed 1 night in Feb 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay for Alison Moyet concert

I stayed for one night to go see Alison Moyet at the Royal Concert Hall. I really enjoyed my stay. I got a good upgrade for a small extra cost and the breakfast was excellent. My room looked really impressive and it had a good telly and kettle and everything worked well. My bathroom had an actual bath which was a bonus and the temperature was perfect and it had nice windows that opened. The staff were all really nice and they are a credit to the brand
Stayed 1 night in Feb 2025