St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Exterior
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Library

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Ye Olde Trip to Jerusalem
    ‪4 min walk‬
  • Nottingham Castle
    ‪4 min walk‬
  • Nottingham Playhouse
    ‪6 min walk‬
  • Nottingham (NQT)
    ‪27 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 437 out of 1007 reviews
Rating 8 - Good. 375 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, central location, looked beautiful for Christmas, clean
Stayed 1 night in Nov 2024

4/10 Poor

PETER

Liked: Staff & service
Cold shower, towels that had seen way better days and a room that smelt a bit like “wet dog in a tent”. I booked one of the small rooms just for one night. As soon as I got in the room I could smell the kind of wet dog aroma. But as I was going straight out I didn’t worrry about it. The towel in the bathroom were practically yellow beige they were so old. I mean they must have seen those when they put them in and thought they were in keeping. Got in at night and went for shower. Sadly it was like warm at best. Tried again in the morning and the shower was still not hot. I even turned the cold tap on the sink on in case that helped. No, sadly both times I’d showered it was like warm. Breakfast was pretty good but I wouldn’t come back due to the warm shower and smelly room. I only want a clean room, hot clean shower and decent breakfast from a hotel but sadly didn’t get that.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Close to where I needed to be ideal location
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always first place I look when staying in Nottingham. Clean property, friendly staff and close venues like Rock City and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely rooms with nice touches such as sleep mist by your bed. Had thought we would dine there but very much just a bar despite its claim. That said breakfast was hot and lovely.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Christopher Ager

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - Would Recommend
Good Breakfast and quality of rooms.Stayed on the 5th floor which is fine in winter but in the summer these rooks are hot. Suggestion for Improvement: Phone guests on the day of checking out if they leave something behind, rather than letting them realise once they have travelled home and then realise.
Stayed 1 night in Nov 2024

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class
Stayed 2 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking expensive
Decent hotel walking distance from centre of town. Has expensive car park next door. Very low, If your a borrower you'll be fine but I banged head numerous times. Would return
Stayed 4 nights in Nov 2024

6/10 Okay

peter

Business traveler
Liked: Cleanliness, staff & service
Nice clean and quiet, room wasn’t what was shown on booking. Only a small blow heater in the room, but overall nice stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
the staff were very helpful and friendly. the room was clean. the continental breakfast was really bad. so bad i felt ripped off. there were maybe a dozen people downstairs and everyone seemed equally disappointed by it. definitely do not pay for the continental breakfast, it's terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Mr Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay in Nottingham
Nice hotel just off Maid Marian way, close to the castle and museum as well as the Markets where the annual winter wonderland is held.
Stayed 1 night in Nov 2024

4/10 Poor

dale

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Good location with easy access to public transport. Catering excellent. Would have given a higher score but for one thing: the toilet facilities. Without going into gruesome detail, using the toilet required contortionist's skills when seated as the lid would not stay up.
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Nottinum,hands down,quiet peaceful cheep,proper qualiteh
Stayed 1 night in Nov 2024

6/10 Okay

matthew

Stayed 1 night in Nov 2024

8/10 Good

Liam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in a crash pad
Simple, clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Excellent hotel and value
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024