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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Library
Exterior
Exterior
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪4 min walk‬
  • Theatre Royal
    ‪8 min walk‬
  • Motorpoint Arena Nottingham
    ‪15 min walk‬
  • East Midlands (EMA)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Park Plaza Nottingham

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1005)
The price is $110
per night
$132 total
includes taxes & fees
Mar 28 - Mar 29
Park Plaza Nottingham

About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 373 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for any visitor to Nottingham whether that be going to a gig at Rock City (us) a visit to the castle or just a night out with friends
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theatre Trip
A clean & comfortable place to stay for a short break.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff efficient, friendly and helpful. Hotel particularly convenient for city and castle. Room spacious and spotless.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable value for money
Hotel was reasonable value for money. Location to town centre was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Nice hotel, good location
Stayed 2 nights in Dec 2024

6/10 Okay

Tom

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than Best Western.
Tired room. Bathroom was poor a leaking shower hose in multiple places, toilet seat hanging off, thick dust around sink.
Stayed 1 night in Dec 2024

8/10 Good

Geta

Traveled with family
Liked: Staff & service, amenities
The hotel is a little tiered can do with a full renovation
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Liked: Staff & service
Perfect for a post party stay over. The staircase could do with some TLC
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Polite staff, very welcoming atmosphere. Bathroom abit shoddy, shower not good n cleanliness not the best. Beds very comfortable, and the sofa bed was surprisingly comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Iqbal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service
Theft
Someone came in my room while I was out and went through my bags. Lap top charger missing
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fantastic stay and very highly recommended to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location Staff friendly Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Amazing stay again for the Christmas market
Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I booked the stay it stated there was parking available and this is incorrect. When calling the hotel to find out where to park they advised to park at the NCP. What the lady didn’t advise that the reduced rate is only for St James Street NCP and not Mount Street NCP around the corner where we had to park as the other car park was full. This ended up in us paying £19.95 instead of £10.95 and when I booked I was led to believe no charge would be required. The rooms are quite standard. The restaurant and bar area is lovely and that was very pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, central location, looked beautiful for Christmas, clean
Stayed 1 night in Nov 2024

4/10 Poor

PETER

Liked: Staff & service
Cold shower, towels that had seen way better days and a room that smelt a bit like “wet dog in a tent”. I booked one of the small rooms just for one night. As soon as I got in the room I could smell the kind of wet dog aroma. But as I was going straight out I didn’t worrry about it. The towel in the bathroom were practically yellow beige they were so old. I mean they must have seen those when they put them in and thought they were in keeping. Got in at night and went for shower. Sadly it was like warm at best. Tried again in the morning and the shower was still not hot. I even turned the cold tap on the sink on in case that helped. No, sadly both times I’d showered it was like warm. Breakfast was pretty good but I wouldn’t come back due to the warm shower and smelly room. I only want a clean room, hot clean shower and decent breakfast from a hotel but sadly didn’t get that.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Close to where I needed to be ideal location
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always first place I look when staying in Nottingham. Clean property, friendly staff and close venues like Rock City and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely rooms with nice touches such as sleep mist by your bed. Had thought we would dine there but very much just a bar despite its claim. That said breakfast was hot and lovely.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Christopher Ager

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - Would Recommend
Good Breakfast and quality of rooms.Stayed on the 5th floor which is fine in winter but in the summer these rooks are hot. Suggestion for Improvement: Phone guests on the day of checking out if they leave something behind, rather than letting them realise once they have travelled home and then realise.
Stayed 1 night in Nov 2024

10/10 Excellent

Rizwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Class
Stayed 2 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking expensive
Decent hotel walking distance from centre of town. Has expensive car park next door. Very low, If your a borrower you'll be fine but I banged head numerous times. Would return
Stayed 4 nights in Nov 2024