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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Bar (on property)
Exterior
Interior detail
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar
$85
includes taxes & fees
Jan 22 - Jan 23

Explore the area

View in a map
Rutland Street, Nottingham, England, NG1 6FL
  • Place, Nottingham Castle
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪6 min walk‬
  • Place, Nottingham Trent University
    ‪7 min walk‬
  • Airport, East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(69 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Small Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive King Room

  • Sleeps 3

King Suite （Four Poster Bed）

  • Sleeps 2

King Suite

  • Sleeps 2

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About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, breakfast and location excellent - can’t fault it. Hotel perhaps a little worn at the edges. Only thing that let it down was the area the bottom of the stairs which we walked down instead of waiting for the lift. We had to walk over broken dirty tiles to get back into Reception. Otherwise faultless and would definitely return.
Stayed 1 night in Oct 2025

10/10 Excellent

N

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Johan

Liked: Cleanliness

Decent stay in Notts just about.

Hotel was slightly off the beaten track, but ok. Nice welcome from guy on reception. Room pleasant. Shower was rather weak and either boiling or cold. Shops nearby, which was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , lovely reception area and bar . Room was very clean and quiet . The only slight negative BW could do with a little paint touch up , but overall a fantastic stat
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Stayed 1 night in Sep 2025

10/10 Excellent

Meena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city for a wedding, the hotel providing the perfect base. Close to the city centre, but still nice and quiet near to the Caste (that’s clearly just a big house!)
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

6/10 Okay

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was excellent. Parking at NCP was good but pedestrian access/regress was bad in that no lift, and stairway did not have easy access to hotel. THE HOTEL WAS NOT VERY WELL ADAPTED FOR DISABLED PERSONS ie No wheelchair ramps, no good handrails on steps/stairs and bath room did not have a hand grip for anyone wishing to have a shower so could easily slip when exiting the bath. My wife is registered blind and was disappointed with hotel for these reasons. Otherwise we enjoyed our stay and were happy with hotel staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ranjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

It was relaxing and with a friendly environment
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city Centre, right by parking building. Tip - drop luggage off first then park like I did as lifts not working. Room on the small side but manageable.
Stayed 2 nights in Sep 2025

8/10 Good

neil

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Great location, very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, room comfort

Not a 4* hotel

I booked the hotel based on its reviews, but was a bit disappointed to be honest. From the outside the hotel looks lovely, but once you step through the front door you are met with a mirrored purple palace akin to somewhere Del Boy would stay (for those familiar with that classic British programme). One of the lifts was out of order, and the other one was so slow it seemed to take an age to come to a stop at our floor; we even overheard other customers commenting on it. And the foyer smelt like cigarette smoke. The room decor was…interesting. Again, more purple, crushed velvet and pvc leather bed cushions. I was half expecting a mirrored ceiling, and couldn’t bring myself to sit on the crushed velvet sofa on account of the dodgy looking stains. The walls were scuffed/chipped and the toilet roll holder fell off the wall the first time I used it. The shower was hot, but low pressure, and the shower tray immediately backed up and didn’t drain properly, so I had to shower in bursts to give the tray a chance of draining and not overflowing. Plus point: the bed was comfortable. Overall: disappointed. I wouldn’t rate the hotel as 4*
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay and glad I returned.

Second stay at this hotel and glad I returned. Lovely and comfortable. Staff friendly and helpful. Room nice and comfortable. Breakfast good choice. Is a great location in the city. Only issue was the scary carpark - really steep slope and corner to navigate. Not sure I would use again and just go with the NCP near hotel instead.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, check in fine, staff friendly, room was clean, quiet and well stocked, convenient for all city centre locations and chargeable parking available close by. All in all a nice stay, only negative was trying to get breakfast the next morning. No staff around anywhere despite a sign asking guests to wait to be seated. Eventually the few of us queueing gave up waiting and entered anyway, but we then struggled to find places to sit as many of the available tables were used and had not been cleared or cleaned. Nice breakfast though and plenty of choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Such a comfortable bed - best I’ve slept in, in any hotel.
Stayed 1 night in Aug 2025

8/10 Good

geralddeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bathtub that I was able to soak my feet in.
Stayed 1 night in Aug 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a couple of night's
Stayed 3 nights in Aug 2025

8/10 Good

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short overnight stay with my son

Friendly staff, lovely comfy bed. Nice breakfast and close to city and The Park. Would stay again
Stayed 1 night in Aug 2025