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Nova Kapela Vacation Packages

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

I like this hotel

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Staff was helpful and friendly.!!

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Pros: The overall atmosphere inside this hotel was pretty calm. There was not a busy lobby or casino area. It was pretty quiet and there were plenty of opportunities to hop on a machine or table with no wait. Although it is not located on the Vegas strip, it was only a 5-10 minute drive to most attractions on the strip. Not far from the airport as well. Things that I did not like: unlike the larger hotels on the Vegas trip, there were not very many good food/dining options in this hotel. The only meal that I enjoyed was in the Mexican restaurant. There seems to be no microwaves on site and the mini fridge in the room was loaded with expensive beverages. It was not meant to insert your own items. There’s actually a sensor that charges you if you even touch any of the drinks and snacks in the room. Overall, I would consider staying again, but it would not be my first choice.

Overall a good off strip resort, here for a youth shooting tournament so the location was convenient to the Clark County Shooting Complex but far from a lot of other activities. Very family friendly.