*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. This Nova Serrana hotel also offers an arcade/game room, a garden, and express check-in.
- Express check-in
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Express check-out
- Free WiFi
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- No single-use plastic water bottles
- Litter box
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Luggage storage
- Breakfast available (surcharge)
- Snack bar/deli
- Banquet hall
- Total number of rooms - 95
- Arcade/game room
- Garden
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Arcade/game room
Room Amenities
Ibis Nova Serrana offers 95 air-conditioned accommodations with safes and hair dryers. Guests can make use of the in-room coffee/tea makers and minibars. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room safe
- Towels provided
- Bedsheets provided
- Number of beds 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: BRL 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Protected Tourist (Brazil)
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Renewable energy source - solar
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of BRL 50 per pet, per night
- Dogs and cats only
- 1 total (up to 33 lbs per pet)
- Food and water bowls and litter boxes are available
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Ibis Nova Serrana Hotel
- Ibis Nova Serrana Nova Serrana
- Ibis Nova Serrana Hotel Nova Serrana
Hotel Reviews
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