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Sheraton Novi Sad

4.0 star property

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Photo gallery for Sheraton Novi Sad

Body treatments, body wraps, body scrubs, facials
Body treatments, body wraps, body scrubs, facials
Superior Room, 1 Double Bed | Restaurant
Reception hall
Junior Suite, 1 Bedroom | Mountain view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet friendly
  • Gym

Explore the area

Map
Polgar Adrasa 1, Novi Sad, 21000
  • Serbian National Theatre
    ‪3 min drive‬
  • Church of the Virgin Mary
    ‪4 min drive‬
  • Petrovaradin Fortress
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch flat-screen TV with digital channels, TV

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Double Bed

Signature Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Suite, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Novi Sad

4-star Novi Sad hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Novi Sad offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 48-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Novi Sad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Sheraton Novi Sad features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers spa services, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Sheraton Novi Sad is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM.
Sheraton Novi Sad has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Bosnian, Croatian, English, French, German, Hebrew, Hungarian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Valet parking fee: EUR 15.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad

Sheraton Novi Sad Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 185 reviews
Rating 8 - Good. 19 out of 185 reviews
Rating 6 - Okay. 9 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 4 nights in Dec 2024

10/10 Excellent

Ken E.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

zoran

Stayed 1 night in Nov 2024

10/10 Excellent

Tsahi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Manoj

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good location and very quiet
Stayed 2 nights in Oct 2024

6/10 Okay

Dragomir

Business traveler
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2024

10/10 Excellent

Dzeni, Smithtown

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Stayed 1 night in Oct 2024

6/10 Okay

Nemanja

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsahi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Stayed 4 nights in Aug 2024

8/10 Good

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel was very good. Yes it's a short drive to the mall or train station but if you want to go outside for a cup of coffee or to dine there aren't any options.
Stayed 3 nights in Aug 2024

6/10 Okay

Prakash

Traveled with family
Liked: Staff & service, amenities
the spa was excellent, we had a good time using the facilities. bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Stayed 4 nights in Jul 2024

10/10 Excellent

Leposava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert, Clarks Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Stayed 6 nights in Apr 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean good food nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely recommend
Excellent hotel, great beds, excellent service
Stayed 3 nights in Feb 2024

8/10 Good

Aleksandar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Stayed 4 nights in Dec 2023

8/10 Good

David

Stayed 6 nights in Dec 2023

4/10 Poor

Joanna

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I wrote requesting access to wifi, since booking done by my wife my member number not on booking. Despite emailing staff refused to provide wifi
Stayed 4 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
All good, but room service food very bad, ordered ham and cheese toast 2 time, both was ice cold. Even tho the bread was pre toasted.
Stayed 2 nights in Nov 2023

6/10 Okay

AVINASH

Liked: Cleanliness, amenities, property conditions & facilities
INTERNET SERVICE WAS NOT FREE. INTERNET USE IS NOW FREE IN ALMOST ALL THE HOTELS AROUND WORLD.
Stayed 1 night in Nov 2023