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The room was basic and clean. The main issue was that the air conditioning was disabled in the room. There was a sign in the room stating it was controlled across the whole hotel and I wouldn't be able to turn it on. It was quite humid in Osaka when I was visiting, and the lack of AC meant I had to keep the window open the tiny amount that was allowed. This made the primary purpose of the hotel to "Just Sleep" a bit more difficult than I would have liked. If you don't mind being a little warm and sweaty during the night, you might be okay. I found it difficult to sleep and get comfortable in the warm humid nights. I would suggest calling ahead to see if the air conditioning is allowed/enabled before making a trip to this hotel. Or perhaps only go in the cooler months.

We had a fantastic stay here! From the moment we arrived, the staff made us feel warmly welcomed. Every team member we encountered was genuinely friendly, professional, and eager to help with any questions or requests. The hotel itself is beautifully maintained with a lovely, modern vibe throughout the property. Our room was immaculate—spotless, extremely clean, and very comfortable. You can really tell the housekeeping staff takes great pride in their work, as everything was fresh and meticulously prepared. Everything about our experience was smooth and seamless. We couldn't have asked for a better stay and will definitely be returning next time we’re in town. Highly recommended!

I booked this hotel some months ago and I started reading reviews prior to check in. I'll admit I got a bit nervous. That being said we decided to stay the night and try it out. First impressions were that there was more space than many rooms we've stayed in while in Japan. Many features look newish and it has a full kitchen. Then things get weird. The wall paper is peeling off. There's a persistent bad smell. There's roach traps everywhere. I tried to shower and the shower nozzle fell off. My husband tried to leave to do a Lawson run and the latch on the lock fell off. The beds were surprisingly comfortable but it's also loud in the morning with people talking in the alleyway. It was fine for the night but I wouldn't stay here again.

Super clean, convenient, and modern. Will book again.

The check in process was quick and seamless. I used a luggage delivery service and my luggage was waiting in the lobby at my arrival. The woman at the desk was pleasant and helpful with tips for my stay. The room was clean and contained slippers as well as compartments at the door for my arrival. The kitchen has dishes and an ice tray in the freezer!! As a family of 4, we appreciated the large closet, separate toilet and bath area as well as the sliding wall. There is a beautiful garden acoss the street and many shops within walking distance. I appreciated the quiet of the area and the balcony area for the apartment. The only downside is the difficulty in obtaining a luggage delivery service for the next leg of my trip. But I would definitely visit this property again.

Very nice staff beautiful lobby