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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Alatau Hotel features a full-service spa and an indoor pool. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Alatau Hotel is a smoke-free property.

  • Number of indoor pools - 1
  • Free cooked-to-order breakfast
  • Full-service spa
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Total number of rooms - 27
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • 24-hour pool access

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Alatau Hotel offers 27 accommodations with complimentary bottled water and bathrobes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 42
  • TV size measurement: inch
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served between 7:00 AM and 11:00 AM on weekdays.

Alatau - This café specializes in local and international cuisine and serves breakfast only.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

UnionPay

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

24-hour pool access

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Alatau Hotel Hotel
  • Alatau Hotel Astana
  • Alatau Hotel Hotel Astana

Hotel Reviews

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