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Beijing Palace Soluxe Hotel Astana

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beijing Palace Soluxe Hotel Astana

Indoor pool, open 9:00 AM to 11:00 PM, sun loungers
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Front of property
Meeting facility
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Room service

Explore the area

Map
45 Syganak Street, Astana, 01000
  • Kazakhstan Central Concert Hall
    8 min walk
  • Parliament of Kazakhstan
    9 min walk
  • Singing Fountain
    10 min walk
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    28 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite | In-room safe, desk, blackout drapes, soundproofing

Business Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Astana - Turan, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (3)
The price is $65
per night
$73 total
includes taxes & fees
Jan 12 - Jan 13
Holiday Inn Express Astana - Turan, an IHG Hotel

About this property

Beijing Palace Soluxe Hotel Astana

5-star hotel in Yesil District
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Beijing Palace Soluxe Hotel Astana offers 151 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Plasma televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lily. Services include massages and facials.
In addition to a full-service spa, Beijing Palace Soluxe Hotel Astana features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

Beijing Palace Soluxe Hotel Astana has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Wall - This restaurant specializes in Chinese cuisine and serves lunch only.
Revolving Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Wall
  • Revolving Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 150

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 9:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Beijing Palace Soluxe
Beijing Palace Soluxe Astana
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Beijing Palace Soluxe Hotel Astana Nur-Sultan
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Hotel Beijing Palace Soluxe Hotel Astana
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Beijing Palace Soluxe Astana
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Beijing Palace Soluxe Hotel Astana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 16 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

sameen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly
Stayed 3 nights in Jan 2024

2/10 Terrible

Elena

Disliked: Staff & service
Stayed 7 nights in Dec 2023

8/10 Good

chengbin

Stayed 1 night in Nov 2023

2/10 Terrible

Dmitry

Stayed 4 nights in Aug 2023

8/10 Good

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. Solved the problems! Thanks
Stayed 2 nights in Jul 2023

10/10 Excellent

Salome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great conditions and great location. I would stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Alex, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good conditions, but not 5*
Friendly staff and pretty good conditions, but not 5 stars, for instance there were no coffee or coffee machine in my room, the bath drain did not work properly, my room was rated Superior King Room but I don't consider it to be "Superior" or "King"
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

couple w/kids

Disliked: Room comfort
Surprisingly noisy and overall not 5-star.
We thought we would have a relaxing stay, but it turns out the hotel is super noisy when there is a party going on in the restaurant. The bass was booming and bumping until 100 in the morning. The beds are old and not supportive. Only a few of the tv channels come in clearly. The breakfast buffet is low quality and food is not tasty. Pastries were hard and bacon was underdone. Chinese restaurant was ok tasting, but overpriced. Overall, this hotel is about 3.5 stars.

8/10 Good

patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent apart from the bed.
The bed was hard and uncomfortable. Comparable to a mat on the floor. Everything else was excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living it up.
We had a great time! Thanks very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel.
We had a great time. We came to celebrate our wedding anniversary and extended our stay by two days.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
We had a lovely time and extended our stay by two days.

8/10 Good

Lyudmila, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a business trip
I was on a business trip and chose the hotel for the location as it is located in the business city center. Comfortable room with good amenities, quiet despite being close to a busy road, well balanced air conditioning. Very professional and friendly staff. I requested milk for tea and early breakfast - all was done without problem. In overall a very pleasant stay.

10/10 Excellent

marc, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More ambience needed
Good hotel. But the lobby Needs more ambience and staff needs to provide advice for good restaurants !

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
New Year, try a Hotel
We went for a relaxing New Year, we got this, the hotel was not busy but all facilities were operating normally over the holiday season (great night in Le Mansard restaurant on New Tears Eve). The staff were very pleasant, the breakfast very good, room service was very efficient. A nice SPA / Sauna on new years day, the only let down was I think the ventilation and or location of our room there was a smell from the kitchens (food being cooked)apart from that, a bargain break in a very nice hotel (we didn't mention this to the staff as we thought it would disappear) as it only occurred on the Saturday (our last day).

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kurt, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
A Great Hotel in Astana
This hotel is beautiful and the service staff is very good. The rooms are spacious, clean and modern. The breakfast is very good and there are some excellent restaurants and good shopping in the immediate area. I would have given the hotel a 5-star rating except for the extremely hard beds.

8/10 Good

Jeffrey, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good location with silent breakfast.
The location was within walking distance to all the main tourist areas in about 20 minutes. For the same distance to the nearest small shopping mall and supermaket. Plenty of fast food outlets but don't count on them having what you want and the word "fast" means when it's cold enough they will give it to you. The hotel was good apart from the breakfast staff who were very reluctant to speak or offer tea or coffee. The breakfast was typically Chinese and not a bad selection. I don't see the attraction of the revolving restaurant as I sat at the same table with the same view for a week without any change. I think for the price there could be better choice around and beware of the kazak taxi drivers as they will rip you off so negotiate a price first. Even with a kazak partner they will still try it on.

8/10 Good

isabelle, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Bedden zijn erg hard. Personeel erg vriendelijk. Enigzins verouderd.
Stayed 1 night in Aug 2024

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

jose a.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble. El hotel es perfecto, está muy bien situado, y el personal es muy amable
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019