Beginning of main content

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Best Western Plus Astana is a smoke-free property.

  • Express check-in
  • Daily
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Uncovered parking
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • ATM/banking
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 108
  • 24-hour fitness facilities
  • Number of floors - 10
  • Airport transportation (surcharge)
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Room Amenities

Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • High-speed internet access
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • No housekeeping
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

A complimentary full breakfast is served each morning between 7:30 AM and 9:30 AM.

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Uncovered self parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 8900.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

No pets and no service animals are allowed at this property.

Hotel Names

  • Best Western Plus Astana Hotel
  • Best Western Plus Astana Hotel Nur-Sultan
  • Best Western Plus Astana Hotel
  • Best Western Plus Astana Nur-Sultan
  • Hotel Best Western Plus Astana Nur-Sultan
  • Nur-Sultan Best Western Plus Astana Hotel
  • Hotel Best Western Plus Astana
  • Best Western Plus Astana Hotel Nur-Sultan
  • Best Western Plus Astana Hotel
  • Best Western Plus Astana Nur-Sultan
  • Hotel Best Western Plus Astana Nur-Sultan
  • Nur-Sultan Best Western Plus Astana Hotel
  • Hotel Best Western Plus Astana
  • Best Plus Astana Nur Sultan
  • Best Western Plus Astana Hotel Nur-Sultan
  • Best Western Plus Astana Hotel
  • Best Western Plus Astana Nur-Sultan
  • Hotel Best Western Plus Astana Nur-Sultan
  • Nur-Sultan Best Western Plus Astana Hotel
  • Hotel Best Western Plus Astana
  • Best Plus Astana Nur Sultan
  • Best Western Plus Astana Hotel
  • Best Western Plus Astana Astana
  • Best Western Plus Astana Hotel Astana

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?