*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.
Best Western Plus Astana is a smoke-free property.
- Express check-in
- Daily
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Billiards or pool table
- Uncovered parking
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Hair salon
- ATM/banking
- Number of restaurants - 1
- Free full breakfast
- Concierge services
- Laundry facilities
- Total number of rooms - 108
- 24-hour fitness facilities
- Number of floors - 10
- Airport transportation (surcharge)
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Best Western Plus Astana offers 108 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers.
- Air conditioning
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Alarm clock
- Minibar
- Coffee/tea maker
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- High-speed internet access
- Soundproofed rooms
- Iron/ironing board (on request)
- Bidet
- Slippers
- Shower/tub combination
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- No housekeeping
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
A complimentary full breakfast is served each morning between 7:30 AM and 9:30 AM.
Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Uncovered self parking fee: KZT 2000 per day
- Rollaway bed fee: KZT 8900.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for KZT 8900.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property.
Hotel Names
- Best Western Plus Astana Hotel
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Hotel Reviews
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