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Come Inn Hotel

3.5 out of 5.0
Arganaty Str. 13, Astana,
Arganaty Str. 13, Nur-Sultan,

Standard Double Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in June 2017.

Come Inn Hotel has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • 24-hour front desk
  • Free breakfast
  • Tours/ticket assistance
  • Year Built - 2017
  • Free self parking
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Luggage storage
  • Free cooked-to-order breakfast
  • Number of restaurants - 1
  • Train station pickup (surcharge)
  • Designated smoking areas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 46
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Come Inn Hotel offers 46 accommodations with safes and bathrobes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • TV size measurement: inch
  • Deep soaking bathtub
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.

Come Inn Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: KZT 3500 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.

Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 7

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Cashless payment methods are available for all transactions.

Hotel Names

  • Come Inn Hotel Astana
  • Come Inn Hotel Nur-Sultan
  • Come Nur-Sultan
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  • Come Inn Hotel Astana
  • Come Inn Hotel Hotel Astana

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