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Standard Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 1 Max

Luxury Double Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Comfort Hotel Astana features a full-service spa and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Comfort Hotel Astana is a smoke-free property.

  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Turkish bath/Hammam
  • Tours/ticket assistance
  • Free self parking
  • Steam room
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 105
  • Accessible airport shuttle
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Comfort Hotel Astana offers 105 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Edezza - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Nearby Activities

Recreational amenities at the hotel include a steam room.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 6800 for adults and KZT 6800 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 8000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 8000.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Nur-Sultan Comfort Hotel Astana Hotel
  • Comfort Hotel Astana Nur-Sultan
  • Nur-Sultan Comfort Hotel Astana Hotel
  • Hotel Comfort Hotel Astana
  • Comfort Astana Nur-Sultan
  • Comfort Astana
  • Hotel Comfort Hotel Astana Nur-Sultan
  • Comfort Hotel Astana Nur-Sultan
  • Comfort Astana Nur-Sultan
  • Hotel Comfort Hotel Astana Nur-Sultan
  • Comfort Astana
  • Hotel Comfort Hotel Astana
  • Comfort Hotel Astana Nur-Sultan
  • Comfort Astana Nur-Sultan
  • Hotel Comfort Hotel Astana Nur-Sultan
  • Nur-Sultan Comfort Hotel Astana Hotel
  • Comfort Astana
  • Hotel Comfort Hotel Astana
  • Comfort Astana Nur Sultan
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  • Comfort Hotel Astana Astana
  • Comfort Hotel Astana Hotel Astana

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