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G Empire

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for G Empire

Exterior
Restaurant
View from room
Senior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Business Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
63 Abay Avenue, Astana, 010000
  • Kenesary Khan Monument
    3 min drive
  • Gorky Russian Drama Theatre
    3 min drive
  • House of Ministries
    6 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    32 min drive

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Business Double Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Courtyard Area

Standard Twin Room, 2 Twin Beds, Courtyard Area | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds, Courtyard Area

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 Bedroom

Senior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Senior Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room, Multiple Beds

Business Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room, Multiple Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

G Empire

4-star Astana hotel, connected to a shopping center in Baikonur District
Along with a bar/lounge, this hotel has a conference center and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Change of towels is available on request.
G Empire offers 76 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 581 square feet (54 square meters) include a conference center. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

G Empire has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Kudu - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Kudu

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (581 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Low-height bed
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 3000 per person
  • Airport shuttle fee: KZT 9000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Property Registration Number 170540018915

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
A car is not required for transportation to and from this property

Property is also known as

G Empire Astana
G Empire Hotel
G Empire Hotel Astana
G Empire Hotel Nur-Sultan
G Empire Hotel
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
G Empire Hotel Nur-Sultan
G Empire Hotel
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
Hotel G Empire
G Empire Hotel Nur-Sultan
G Empire Nur-Sultan
Hotel G Empire Nur-Sultan
Nur-Sultan G Empire Hotel
G Empire Hotel
Hotel G Empire
G Empire Hotel
G Empire Astana
G Empire Hotel Astana

G Empire Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 79 reviews" "
Rating 8 - Good. 36 out of 79 reviews" "
Rating 6 - Okay. 15 out of 79 reviews" "
Rating 4 - Poor. 8 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Overall value for money. However this could be a lot better if housekeeping maintained rooms more thoroughly. IE; checking for bugs in bathroom, whether toilet paper needed replacing and if bed needed making…
Stayed 3 nights in Jul 2024

2/10 Terrible

abdul hameed

Stayed 1 night in Feb 2024

10/10 Excellent

Dariga

Stayed 1 night in Feb 2023

10/10 Excellent

Mikhail

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
on a plus side the staff is mostly friendly. What I don't like is how dirty this place is. Stains are on every piece of furniture. Dirty rugs. Sheets and bath towels are ok, they just smell weird. Four star rating for this place is obviously a joke.
Stayed 4 nights in Oct 2022

2/10 Terrible

Milkhail

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Raissa

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Anuar

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G Empire Hotel in Astana
A nice hotel and the main bonus of this one is the staff. They could not do enough for us in terms of helping us find our way around Astana for the first time.
Stayed 3 nights in Mar 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable luxury in Astana
Very good hotel, breakfast buffet included, all at a very good price. Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Stayed 10 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Azam, New York.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very nice and helpful. Room was clean and big.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good location, helpful and friendly staff, comfort beds. Good wifi.
Stayed 3 nights in Apr 2018

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Not the best, but I would stay there again.
The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.

8/10 Good

Ricky, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
A good choice in Astana
Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Stayed 1 night in Apr 2018

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality, reasonable price
Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel is near to various shop complex which is convenient. The service is suitable to the price in comparison to other hotels in Astana.
Stayed 6 nights in Sep 2017

8/10 Good

Duncan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
OK hotel not far from Astana centre
Quite a small hotel, friendly staff, quite a good restaurant, overall OK. I was woken by thundering children on the last two mornings, and the attention of housekeeping was patchy (no toiletries on arrival, two days no cleaning). The area is actually quite convenient though not in the centre. There's a supermarket next door which is handy.

8/10 Good

Adam, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, helpful staff, sometimes slow wifi
Overall I had a very pleasant stay with helpful staff who spoke English and were accommodating in terms of providing city maps as well as information. The room was bigger than usual and very quiet, with the large windows opening onto a quiet courtyard. The air conditioning and heating worked perfectly. Most of the time the Wifi was good, but it did tend to get very slow at times, especially in the evenings.

2/10 Terrible

visitor, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality.
I stayed in non smoking unit but you can smell a cigarate smoke

8/10 Good

Rod, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
G Empire
The staff were very hospital and friendly. And were fluent in English, Russian and Kazakh. The room was always clean and tidy. The breakfast was prompt and fresh.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and the staff friendly. Plenty of places close by to eat within walking distance.

8/10 Good

Aibek, Bishkek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
It was ok, good hotel

8/10 Good

Dwi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
This is one if the best spot in Astana, especially if you want to stay nearby shopping center.